- Details
- Rooms
- Services
- Hotel policies
With a stay at Excellence Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This luxury property is 6.3 mi (10.1 km) from North Beach and 10.7 mi (17.3 km) from Langosta Beach.
In Punta Sam (Playa Mujeres)
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Toscana, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 7 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mujeres Beach - 1.1 km / 0.7 mi
Punta Sam Ferry Terminal - 1.8 km / 1.1 mi
Punta Sam Beach - 1.9 km / 1.2 mi
Playa Mujeres Golf Club - 2.8 km / 1.8 mi
El Meco Archaeological Site - 4.2 km / 2.6 mi
Arrecife El Meco Underwater Museum - 4.6 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6.4 km / 4 mi
El Niño Beach - 6.6 km / 4.1 mi
Garrafon Natural Reef Park - 8 km / 4.9 mi
Ultramar Ferry Puerto Juárez - 8 km / 5 mi
Gran Puerto Pier - 8.5 km / 5.3 mi
Museo Iconografico de la Carrera Panamericana - 8.7 km / 5.4 mi
Isla Mujeres Ferry Terminal - 9.9 km / 6.1 mi
Séptimo Día Adventist Church - 10.1 km / 6.3 mi
North Beach - 10.1 km / 6.3 mi
The preferred airport for Excellence Playa Mujeres - Adults Only All Inclusive is Cancun Intl. Airport (CUN) - 28.4 km / 17.7 mi
Make yourself at home in one of the 450 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
1 King Bed
807-sq-foot room, furnished balcony/patio with ocean views
Layout - Bedroom and sitting area
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Smoking And Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Furnished balcony or patio
- Club level room
- Television
- Smoking and Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Private plunge pool
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Terrace
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Junior Suite Spa or Pool View
2 Double Beds or 1 King Bed
807-sq-foot room, furnished balcony/patio with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 3 persons.
Dimension: 807ft2
- Non-Smoking
- Furnished balcony or patio
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Wheelchair accessible
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- Room and bed type depend on availability check-in
- 2 Full
- 1 King
Junior Swim Up Suite Spa or Pool View
1 King Bed
807-sq-foot room, furnished balcony/patio with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Non-Smoking
- Furnished balcony or patio
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Two-Story RooftopTerrace Suite Spa or Pool View
1 King Bed
807-sq-foot room, furnished balcony/patio with pool views
Layout - Bedroom and sitting area
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Smoking And Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Furnished balcony or patio
- Television
- Smoking and Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Private plunge pool
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Terrace
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Excellence Club Junior Suite Ocean View
1 King Bed
807-sq-foot room, furnished balcony/patio with ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Smoking And Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Furnished balcony or patio
- Club level room
- Television
- Smoking and Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Terrace Suite With Plunge Pool
1 King Bed
807-sq-foot room, furnished balcony/patio with pool views
Layout - Separate sitting area
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Non-Smoking
- Furnished balcony or patio
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Private plunge pool
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Terrace
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Excellence Club Junior Swim Up Suite Pool View
1 King Bed
807-sq-foot room, furnished balcony/patio with pool views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Non-Smoking
- Furnished balcony or patio
- Club level room
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Excellence Club Junior Suite Pool View
1 King Bed
807-sq-foot room, furnished balcony/patio with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Smoking And Non-Smoking
Capacity: 2 persons.
Dimension: 807ft2
- Furnished balcony or patio
- Club level room
- Television
- Smoking and Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Composting
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Desk
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Energy-saving switches
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- LED TV
- Toothbrush and toothpaste available
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 55
- Cable/satellite TV service
- Separate sitting area
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Informations about the hotel:
- Service animals not allowed
- Pets not allowed
- Professional property host/manager
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- LGBTQ friendly
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Cashless transactions are available
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Staff wears personal protective equipment
- Food service has been amended for enhanced safety
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Protective clothing is available to guests
- Essential workers only - NO
- Reservations are required for onsite COVID-19 testing
- No cribs (infant beds) available
- Minimum guest age is 18
- No rollaway/extra beds available
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Contactless food service / room service is available
- Individually-wrapped food options are available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available for dinner
- EarthCheck
- Individually-wrapped food options are available through room service
- Reservation might be required for some facilities onsite
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Gift shops or newsstand
- Comprehensive recycling policy
- Renewable energy source - wind
- Vegetarian breakfast available
- Grey water recycling system
- Eco-friendly cleaning products used
- No single-use plastic straws
- Pool umbrellas
- Reusable tableware only
- Biodegradable/compostable straws
- Free WiFi
- Number of bars/lounges - 11
- Number of poolside bars - 7
- Number of spa tubs - 1
- Designated smoking areas
- Number of beach bars - 1
- Number of outdoor pools - 7
- Number of swim-up bars - 1
- Tours/ticket assistance
- Sailing on site
- Fitness classes on site
- Free buffet breakfast
- Scuba diving on site
- Rooftop terrace
- On private beach
- Energy-saving switches
- Vegetable garden
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Vegan menu options available
- Vegetarian menu options available
- Outdoor tennis courts - 1
- Free breakfast
- Multilingual staff
- Daily
- Barbecue grill(s)
- Turkish bath/Hammam
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Snorkeling on site
- Locally-sourced food on site (80% or more)
- Guest education on local ecosystems and culture
- Wheelchair accessible (may have limitations)
- Humane animal treatment
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Composting
- Spa treatment room(s)
- Garden
- Wedding services
- Full-service spa
- Volleyball on site
- 24-hour fitness facilities
- Yoga classes/instruction on site
- Water-efficient toilets only
- Water-efficient showers only
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Number of restaurants - 10
- Library
- Golfing nearby
- Snack bar/deli
- Sauna
- Free valet parking
- Kayaking on site
- Tennis on site
- ATM/banking
- Concierge services
Checkin time:3:00 PM to anytime
Checkin instructions:Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Checkout time:12:00 PM
Things you should know before you go:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).