- Details
- Rooms
- Services
- Hotel policies
When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Maroma Beach. This 5-star aparthotel is 11.2 mi (18 km) from Xcaret Eco Theme Park and 5.4 mi (8.7 km) from Playa del Carmen Main Beach.
Near El Camaleón Mayakoba Golf Course
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this aparthotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at La Cantina, one of the aparthotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
Playa Xcalacoco - 3 km / 1.9 mi
Gran Coyote Golf - 3.3 km / 2 mi
Tres Rios Ecopark - 5.1 km / 3.2 mi
28 de Julio Square - 6.3 km / 3.9 mi
Guadalupe Church - 7.6 km / 4.7 mi
Punta Esmeralda Beach - 7.8 km / 4.8 mi
Playa 88 - 7.8 km / 4.9 mi
Quinta Avenida - 8.3 km / 5.2 mi
Temazcal Natura - 8.4 km / 5.2 mi
Mamitas Beach - 8.5 km / 5.3 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Plaza Las Americas - 8.8 km / 5.5 mi
Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi
Quinta Alegría Shopping Mall - 9.8 km / 6.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.1 km / 26.1 mi
Cancun Intl. Airport (CUN) - 47.3 km / 29.4 mi
The preferred airport for Fairmont Mayakoba is Cancun Intl. Airport (CUN).
Stay in one of 401 guestrooms featuring LED televisions. Rooms have private furnished balconies or patios. Complimentary wired Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Casita, Signature Room, 1 King Bed, Non Smoking
1 King Bed
484-sq-foot room, furnished balcony/patio with canal views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 484ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Casita, Signature Room, 2 Queen Beds, Non Smoking
2 Queen Beds
506-sq-foot room, furnished balcony/patio with canal views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 506ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 2 Queen
Casita, Deluxe Room, 2 Queen Beds, Non Smoking
2 Queen Beds
484-sq-foot room, furnished balcony/patio with garden views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 484ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 2 Queen
Bambu Suite, 1 King Bed, Private Pool, Resort View
1 King Bed
1851-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom, dining area, and sitting area
Relax - Private pool
Internet - Free wired Internet access
Entertainment - 48-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 1851ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate dining area
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Private plunge pool
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Full-sized refrigerator/freezer
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Separate bedroom
- Private pool
- Room service (limited hours)
- 1 King
Suite, 1 King Bed, Non Smoking (Coral)
1 King Bed
1496-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom, dining area, and sitting area
Relax - Private pool
Internet - Free wired Internet access
Entertainment - 48-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 3 persons.
Dimension: 1496ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate dining area
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Private plunge pool
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Full-sized refrigerator/freezer
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Separate bedroom
- Private pool
- Room service (limited hours)
- 1 King
Presidential Suite, 1 King Bed (Tortuga)
1 King Bed
2131-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom, dining area, and sitting area
Relax - Private pool; in-room massage available
Internet - Free wired Internet access
Entertainment - 50-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 3 persons.
Dimension: 2131ft2
- Furnished balcony or patio
- Television
- Smoking and Non-Smoking
- Premium bedding
- Turndown service
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate dining area
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Private plunge pool
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- In-room massage available
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Full-sized refrigerator/freezer
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Separate bedroom
- Private pool
- Room service (limited hours)
- 1 King
Presidential Suite, 1 King Bed (Camaleon)
1 King Bed
2206-sq-foot individually decorated room, furnished balcony/patio with ocean views
Layout - 2 bedrooms, living room, and dining area
Relax - Private pool; in-room massage available
Internet - Free wired Internet access
Entertainment - 48-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 2206ft2
- Furnished balcony or patio
- Television
- Smoking and Non-Smoking
- Premium bedding
- Turndown service
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate dining area
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Private plunge pool
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- In-room massage available
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Full-sized refrigerator/freezer
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Private pool
- Room service (limited hours)
- 1 King
Fairmont, Room, 1 King Bed, Non Smoking, Resort View
1 King Bed
436-sq-foot room, furnished balcony/patio with resort views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 436ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Casita, Room, 2 Queen Beds, Canal View, Beachside
2 Queen Beds
506-sq-foot room, furnished balcony/patio with canal views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 506ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 2 Queen
Casita, Room, 1 King Bed, Canal View, Beachside
1 King Bed
462-sq-foot room, furnished balcony/patio with canal views
Internet - Free wired Internet access
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 462ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View
1 King Bed and 1 Double Sofa Bed
1108-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom and sitting area
Relax - Private pool
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 1108ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Separate bedroom
- Private pool
- Room service (limited hours)
- 1 King
- 1 Full
Premium Suite, 1 King Bed, Non Smoking, Beachfront
1 King Bed
1075-sq-foot room, furnished balcony/patio with ocean views
Layout - Separate sitting area
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 3 persons.
Dimension: 1075ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Fairmont, Room, 2 Queen Beds, Non Smoking
2 Queen Beds
441-sq-foot room, furnished balcony/patio with garden views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 441ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 2 Queen
Casita, Suite, 1 King Bed, Non Smoking, Beachfront
1 King Bed
957-sq-foot room, furnished balcony/patio with ocean views
Layout - Separate sitting area
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 957ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Casita, Deluxe Room, 1 King Bed, Non Smoking
1 King Bed
463-sq-foot room, furnished balcony/patio with garden views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 463ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Casita Signature, Suite, 2 Queen Beds
2 Queen Beds and 1 Double Sofa Bed
504-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom and sitting area
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 504ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 2 Queen
- 1 Full
Fairmont, Room, 1 King Bed, Non Smoking
1 King Bed
441-sq-foot room, furnished balcony/patio with garden views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 441ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 1 King
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
1 King Bed
914-sq-foot room, furnished balcony/patio with canal views
Layout - Bedroom and sitting area
Internet - Free wired Internet access
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 914ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Minibar
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Sofa bed
- Deep soaking bathtub
- Separate sitting area
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Separate bedroom
- Room service (limited hours)
- 1 King
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View
2 Queen Beds
480-sq-foot room, furnished balcony/patio with resort views
Internet - Free wired Internet access
Entertainment - LED television with premium channels and pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 480ft2
- Furnished balcony or patio
- Non-Smoking
- Television
- Premium bedding
- Turndown service
- Satellite TV service
- In-room climate control (air conditioning)
- In-room childcare (surcharge)
- Separate bathtub and shower
- Coffee/tea maker
- Free wired internet
- Daily housekeeping
- Ceiling fan
- Hypo-allergenic bedding available
- Phone
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Pay movies
- Rainfall showerhead
- Deep soaking bathtub
- Free newspaper
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
- 2 Queen
Informations about the hotel:
- Pet max weight (per pet) in lb is 25
- Pet max weight (per pet) in kg is 11
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
- Gap period enforced between guest stays - 24 hours
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Professional property host/manager
- Shield between guests and staff in main contact areas
- LGBTQ friendly
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Staff wears personal protective equipment
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Cashless transactions are available
- Masks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Food service has been amended for enhanced safety
- Protective clothing is available to guests
- Contactless check-in is available
- Masks are compulsory at the property
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Contactless food service / room service is available
- Individually-wrapped food options are available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Rainforest Alliance Sustainable Tourism Certification
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Babysitting or childcare (surcharge)
- Free wired internet
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Number of outdoor pools - 5
- Number of swim-up bars - 1
- In-room accessibility (in select rooms)
- Roll-in shower (in select rooms)
- Tours/ticket assistance
- Accessible bathroom (in select rooms)
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 1
- Multilingual staff
- Conference center
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Laundry facilities
- Ecotours on site
- Rafting nearby
- Elevator
- Fitness facilities
- Children's club (surcharge)
- Reception hall
- Express check-in
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Hiking/biking trails on site
- Garden
- Picnic area
- Free newspapers in lobby
- Wedding services
- Beach towels
- Boat tours on site
- Free bicycles on site
- Golf driving range on site
- Golf lessons on site
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Library
- Playground on site
- Racquetball/squash on site
- Rowing or canoeing on site
- Kayaking on site
- Hair salon
- Terrace
- ATM/banking
- Golf course on site
- Concierge services
- Pilates classes on site
- Gift shops or newsstand
- Dry cleaning/laundry service
- Pool umbrellas
- Conference space size (meters) - 3716
- Swimming pool
- Limo or town car service available
- Internet access - wireless
- Sailing on site
- Fitness classes on site
- Scuba diving on site
- Airport transportation (surcharge)
- Parasailing nearby
- Turkish bath/Hammam
- Coffee/tea in common areas
- Snorkeling on site
- Surfing/bodyboarding on site
- Wheelchair accessible (may have limitations)
- Food and water bowls
- Beach umbrellas
- Meeting rooms
- Health club
- Spa treatment room(s)
- Internet access in public areas - high speed
- Full-service spa
- Windsurfing on site
- Area shuttle (surcharge)
- Yoga classes/instruction on site
- Grocery/convenience store
- Number of restaurants - 8
- Golfing nearby
- Spa services on site
- Safe-deposit box at front desk
- Smoke-free property
- Snack bar/deli
- Hiking/biking trails nearby
- Children's pool
- Sauna
- Steam room
- Free self parking
- Conference space
- Waterslide
- Free valet parking
- Computer station
- Beach sun loungers
- Pool sun loungers
- Conference space size (feet) - 40000
Checkin time:3:00 PM to 12:00 PM
Checkin instructions:Front desk staff will greet guests on arrival.
Checkout time:12:00 PM
Fees payable upon arrival:
You'll be asked to pay the following charges at the property:
- Resort fee: USD 30.00 per person, per night
- Additional inclusions
- Concierge service
- Housekeeping
- In-room bottled water
- Pool access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
- Fee for full breakfast: approximately USD 25–32 per person
- Airport shuttle fee: USD 256 per vehicle (return)
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).
- This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global); Bureau Veritas (3rd party expert - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).