- Details
- Rooms
- Services
- Hotel policies
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This 5-star hotel is within the vicinity of Matterhorn.
Near Zermatt–Sunnegga Funicular
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Matterhorn glacier paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Matterhorn Museum - 0.1 km / 0.1 mi
St. Mauritius Church - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 0.7 km / 0.5 mi
Forest Fun Park - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Riffelberg - Gifthittli - 2.4 km / 1.5 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Zurich Airport (ZRH) - 263.3 km / 163.6 mi
The preferred airport for Grand Hotel Zermatterhof is Zurich Airport (ZRH).
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Superior Double Room (Classic)
1 Double Bed and 1 Twin Bed
420 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 3 persons.
Dimension: 420ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Superior Suite, 1 Bedroom
1 Double Bed and 1 Twin Bed
484 sq feet
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 2 persons.
Dimension: 484ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Suite, 1 Bedroom, Corner (Matterhorn View)
1 Double Bed and 1 Twin Bed
484 sq feet
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 3 persons.
Dimension: 484ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Suite (Chalet - Matterhorn View)
1 Double Bed and 1 Twin Bed
700-sq-foot room with mountain views
Layout - Bedroom
Relax - Fireplace
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 2 persons.
Dimension: 700ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Fireplace
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Superior Suite, 1 Bedroom (Matterhorn View)
1 Double Bed and 1 Twin Bed
484 sq feet
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 2 persons.
Dimension: 484ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Superior Suite, 1 Bedroom (Classic)
1 Double Bed and 1 Twin Bed
Individually decorated room
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 3 persons.
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Suite (Chalet)
1 Double Bed and 1 Twin Bed
700-sq-foot room with mountain views
Relax - Fireplace
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Non-Smoking, pet friendly
Capacity: 3 persons.
Dimension: 700ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Pet-friendly room
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Fireplace
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Single Room
1 Queen Bed
215-sq-foot room with mountain views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Capacity: 1 persons.
Dimension: 215ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Pet-friendly room
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Queen
Grand Suite (Matterhorn View)
1 Double Bed
818-sq-foot room with mountain views
Layout - Bedroom
Relax - Fireplace
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Capacity: 2 persons.
Dimension: 818ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Pet-friendly room
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No rollaway/extra beds
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Fireplace
- Room service (24 hours)
- Free newspaper
- Free bottled water
- Room and bed type depend on availability check-in
- 1 Full
Deluxe Double Room
1 Double Bed and 1 Twin Bed
323 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Non-Smoking, pet friendly
Capacity: 2 persons.
Dimension: 323ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Pet-friendly room
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Deluxe Double Room (Matterhorn View)
1 Double Bed and 1 Twin Bed
323-sq-foot room with mountain views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Non-Smoking, pet friendly
Capacity: 2 persons.
Dimension: 323ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Pet-friendly room
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Classic Double Room (Matterhorn View)
1 Double Bed and 1 Twin Bed
215-sq-foot room with mountain views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Capacity: 2 persons.
Dimension: 215ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Classic Double Room
1 Double Bed and 1 Twin Bed
269 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Capacity: 2 persons.
Dimension: 269ft2
- Heating
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Pet-friendly room
- In-room childcare (surcharge)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually decorated
- Hypo-allergenic bedding available
- HDTV
- Individually furnished
- Desk
- Designer toiletries
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Slippers
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Rollaway/extra beds (surcharge)
- Room service (24 hours)
- Free newspaper
- Free bottled water
- 1 Full
- 1 Twin
Informations about the hotel:
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
- Professional property host/manager
- Shield between guests and staff in main contact areas
- No cribs (infant beds) available
- Property confirms they are implementing guest safety measures
- Social distancing measures are in place
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Property confirms they are implementing enhanced cleaning measures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Essential workers only - NO
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Dry cleaning/laundry service
- Babysitting or childcare (surcharge)
- Number of meeting rooms - 4
- Conference space size (meters) - 37
- Free WiFi
- Downhill skiing nearby
- Number of bars/lounges - 2
- Designated smoking areas
- Number of spa tubs - 1
- Ski storage
- Number of indoor pools - 1
- Bicycle rentals nearby
- Snowboarding nearby
- Roll-in shower (in select rooms)
- Tours/ticket assistance
- Fireplace in lobby
- Sledding nearby
- Free buffet breakfast
- Airport transportation (surcharge)
- Free breakfast
- Multilingual staff
- Ski equipment rental shops nearby
- Ski lessons available nearby
- Daily
- Laundry facilities
- Elevator
- Fitness facilities
- Bicycle rentals on site
- Snowshoeing nearby
- Mountain biking nearby
- Banquet hall
- Food and water bowls
- Free train station drop-off
- Arcade/game room
- Spa treatment room(s)
- Well-lit path to entrance
- Garden
- Free newspapers in lobby
- Full-service spa
- Wedding services
- Ski passes available
- Area shuttle (surcharge)
- Rock climbing nearby
- Wheelchair accessible – no
- Luggage storage
- Business center
- 24-hour front desk
- Library
- Free train station pickup
- Number of restaurants - 3
- Golfing nearby
- Spa services on site
- Safe-deposit box at front desk
- Snack bar/deli
- Hiking/biking trails nearby
- Sauna
- Steam room
- Conference space
- Computer station
- Terrace
- ATM/banking
- Pool sun loungers
- Conference space size (feet) - 400
- Concierge services
Checkin time:3:00 PM to midnight
Checkin instructions:This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Checkout time:12:00 PM
Fees payable upon arrival:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
- Pet fee: CHF 35 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.