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Club Med Serre-Chevalier

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Summer in the Southern Alps is your invitation to plunge into the heart of a grandiose natural setting. Our Resort at Serre Chevalier has been transformed and completely redesigned around the theme of family sharing, reconnecting and well-being, opening up new perspectives on the mountains. Set off to conquer the pine forests and lakes, cycle down the slopes or take a rafting trip. There are plenty of experiences to be had in the Briançon valley. After exploring the region's exceptional heritage, don't miss the thermal baths at Monêtier for a unique moment of down-time with a panoramic view of the Ecrins.

View the resort's fact sheet

Why visit Serre Chevalier ?

  • Relaxing at Club Med Spa by PAYOT
  • Leaving your babies from 4 months old in the safe hands of our dedicated G.O®s.
  • Lazing in the outdoor pool with the Alps in the background
  • Enjoying mountain walks, mountain biking and fitness
  • Enjoying the serenity of a brick and stone-built Resort between larch and pine trees

Resort map

The perfect room for your stay

Our rooms, decorated in a style inspired by Queyras sundials, are havens of peace. With separate areas for parents and children, the rooms are soothing after a sun-filled day out.

Superior

1 to 3 guests

Capacity: 1 to 3 persons.

Dimension: 24 m² to 27 m²

Services offered:
  • Laundry service (extra charge)
  • Luggage service
Included equipment:
  • Internet
  • Telephone
  • Television(s)
  • Kettle - Coffee/tea making facilites
  • Safe deposit box
  • Heating
  • USB socket
Équipement de salle de bain :
  • Bathtub
  • Magnifying mirror
  • Amenities : shampoo, shower gel, body lotion
  • Hair dryer
  • Heated towel rail
  • Separate toilets

Plan de la chambre

Interconnecting

For families looking for comfort and privacy.

Capacity: 2 to 6 persons.

Dimension: 48 m² to 54 m²

Services offered:
  • Laundry service (extra charge)
  • Luggage service
Included equipment:
  • Internet
  • Telephone
  • Television(s)
  • Kettle - Coffee/tea making facilites
  • Safe deposit box
  • Heating
  • Socket type E : 220 - 240 V
  • USB socket
Équipement de salle de bain :
  • Bathtub
  • Magnifying mirror
  • Amenities : shampoo, shower gel, body lotion
  • Hair dryer
  • Heated towel rail
  • Separate toilets

Plan de la chambre

Mobility accessible

Perfectly adapted for people with reduced mobility and ideally located in the Resort.

Capacity: 1 to 2 persons.

Dimension: 27 m² to 27 m²

Services offered:
  • Laundry service (extra charge)
  • Luggage service
Included equipment:
  • Internet
  • Telephone
  • Television(s)
  • Kettle - Coffee/tea making facilites
  • Safe deposit box
  • Heating
  • USB socket
  • Socket type E : 220 - 240 V
Équipement de salle de bain :
  • Shower
  • Magnifying mirror
  • Amenities : shampoo, shower gel, body lotion
  • Hair dryer
  • Heated towel rail

Plan de la chambre

Deluxe

1 to 3 guests

  • Lounge area

Capacity: 1 to 2 persons.

Dimension: 27 m² to 27 m²

Services offered:
  • Laundry service (extra charge)
  • Luggage service
  • Pool towel
Included equipment:
  • Baby bed (on demand)
  • Baby welcome pack
  • Internet
  • Television(s)
  • Telephone
  • Mini fridge (non provisioned)
  • Kettle - Coffee/tea making facilites
  • Iron & ironing-board
  • Safe deposit box
  • Heating
  • Socket type E : 220 - 240 V
  • USB socket
Équipement de salle de bain :
  • Bathtub
  • Slippers
  • Twin vanity sinks
  • Magnifying mirror
  • Bathrobe
  • Amenities : shampoo, shower gel, body lotion
  • Amenities accessories : vanity kit, manicure kit, etc.
  • Hair dryer
  • Heated towel rail
  • Separate toilets
Équipements extérieurs :
  • Balcony

Plan de la chambre

Interconnecting

For families looking for a balance between privacy, space and individual freedom.

  • Lounge area

Capacity: 2 to 4 persons.

Dimension: 54 m² to 54 m²

Services offered:
  • Laundry service (extra charge)
  • Luggage service
  • Pool towel
Included equipment:
  • Baby bed (on demand)
  • Baby welcome pack
  • Internet
  • Television(s)
  • Telephone
  • Mini fridge (non provisioned)
  • Kettle - Coffee/tea making facilites
  • Iron & ironing-board
  • Safe deposit box
  • Heating
  • Socket type E : 220 - 240 V
  • USB socket
Équipement de salle de bain :
  • Bathtub
  • Twin vanity sinks
  • Magnifying mirror
  • Heated towel rail
  • Hair dryer
  • Separate toilets
  • Amenities : shampoo, shower gel, body lotion
  • Amenities accessories : vanity kit, manicure kit, etc.
  • Bathrobe
  • Slippers
Équipements extérieurs :
  • Balcony

Plan de la chambre

Indoor swimming pool

Fresh water indoor swimming pool with large windows to enjoy the surrounding landscape. Open all year long.
Separate paddling pool for kids (20 to 40 cm deep).


Children are under the supervision of their parents or an accompanying adult.

Club Med Spa by Payot

7 Individuals rooms
1 Duo treatment room

Tea & Relaxation area

Loan of bathrobe and sIippers
Cloakroom

L'Izoard

This lively bar is your destination for gourmet tea-time, cocktails, and amuse-bouches. A colorful nod to alpine aesthetics, the decor is complemented by a sunlit terrace and mountain vistas. Join in as the Izoard comes alive with music and entertainment.

Le Vauban

Typical Alpine favorites star alongside an array of international dishes at the Vauban. Delight in raclette, sizzling vegetable grills, and artisan desserts, all enjoyed on the scenic terrace or in the contemporary mountain-inspired decor, accented by striking jacquard patterns.

Outdoor swimming pool

Open only summer, this freshwater swimming pool is ideally located in the heart of the Resort, with a great view over the hotel and mountains.

Children are under the supervision of their parents or an accompanying adult.

La Meije

Dine in a vibrant alpine decor featuring regional specialties made with the finest artisanal produce. Paired with a glass of wine, indulge in wild garlic fondue or stone cooking, signature dishes of the region.

This summer, La Meije transformes itself into a quiet area during the day and later a place to enjoy sunset aperitifr or fondue evenings.

Club Med covered Parking

Number of places: 236
Number of charging stations for electric vehicles: 5
Spaces available for those with restricted mobility: 2

Baby Club Med®

The big pink, yellow, blue and orange letters on the window set the tone: welcome to Baby Club Med®. Your babies can play in two activity rooms. Games, early learning mats and building blocks add just the right child-friendly touch to put your little ones at ease.

Cardio Training Space

The cardio-training room is equipped by Matrix, one of the leading top-of-the-range brands of professional cardio-vascular and muscle-strengthening equipment.
The heavy-duty equipment with dynamic performance, elegant design and advanced features will transform your training experience.

Mini Club Med +

The corridor which leads to Mini Club Med + is a nod to the magic of childhood. A giant mountain, a laughing frog and a mischievous owl escort you to the three activity rooms. Each one welcomes your children, who are divided by age. Groups of 4/5 year olds, 6/7 year olds and 8-10 year olds meet up before and after their nature adventures.

Petit Club Med®

The trees designed by budding artists displayed on the walls of the foyer say it all: Petit Club Med® is all about creativity. Your children can explore two rooms to create and grow. Two- and three-year olds are divided into groups, then meet up for outdoor play on the large patio or on the multi-sport pitch.

Baby-corner

In the main restaurant, take advantage of the dedicated area to prepare your baby's meals. Blenders and microwaves are provided for your convenience. You’ll also find tasty pre-prepared savoury and sweet baby food pots.

Baby feeding and equipment room

You can pack a little lighter. All the equipment you need for your baby is here. There's a blender, steriliser, bottle warmer, microwave and fridge, as well as water and biscuits, available 24/7.

Baby Restaurant

A healthy, balanced meal: at Baby Club Med our chefs whip up meals developed for your baby. Your little one will have a tasty time with their G.O® in a room stocked with dedicated furniture. Or they can share their lunch with you.

Playground

These indoor or outdoor play areas are safe and exclusively dedicated to your little ones. They are decorated and equipped to meet the needs of smaller and bigger kids. Under the watchful eyes of their G.O®s a part of a Children's Club or with their parents, they can play, interact with others and enjoy the fun equipment.

Tennis courts

Steam room

Mixed gender.
Access to the steam room is charged extra but included free when purchasing a treatment.

Enjoy a playing field as vast as nature itself

Collective sports events and tournaments are temporarily  suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.

New activities

Included

In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: - Games to get to know each other better and encourage group bonding - Mobile lounge areas to hang out, play and connect in the Resort - An exciting escape game to foster team spirit - Exclusive evenings to make every night a celebration - Collective choreographies to dance, perform, and shine together - Sports to challenge themselves or just for fun - Tailor-made excursions* to explore and create unique memories together

Accompanied road bike rides

Included

In the tyre tracks of the greatest champions, road-biking fans can tackle these stunning landscapes and differences in height. The different groups, from those who are new to mountain biking to the more experienced and expert, enjoy outings accompanied by qualified G.O®, which take the form of walks or mountain stages. Material available during the outings: Road bikes for men and women, brand SCOTT model Addict 30, time Huez 21 with automatic pedal and shoes. The bikes are equipped with a water bottle holder (personal water bottle to bring).

Club Med Amazing Family!

Included

The big idea behind Club Med Amazing Family! is to celebrate families! Bring parents, children and also grand parents, together, to share good times and have fun. Dance, go on treasure hunts,learn about nature conservation and play... everything you need is provided to ensure you have an unforgettable holiday together. Games, events and all sorts of activities... an entire program designed for both kids and grown-ups - all organised by our G.Os® reknowed for their infectious enthusiasm. - Time to Play: challenge yourselves, work as a team, reconnect with your inner child through games - Time to Quest: let’s find the treasure! - Time to Move: let’s be active! - Time to Celebrate: let’s party and celebrate! - Time to Care: let’s care for nature and each other!

High Intensity Training

Included

Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.

Training Soft

Included

Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.

Fauna & Flora hikes

Included

Spot a marmot or an ibex, look for an edelweiss to examine or understand the topography of the area are all challenges to be met during a hike. Your guide, who knows the areas intimately, will help you discover the mountain as it should be.

Lakes & Waterfalls hikes

Included

Follow a river, reach a waterfall, stroll around a high-altitude lake... a few of the many objectives for invigorating hikes. Nature reveals itself in spectacular fashion with every step as you pass around a bend in the path or reach the top of a slope.

Local culture & hiking

Included

The heritage of the mountain villages is infinitely rich when it comes to culture, handicrafts and local flavours. From cheese making to wood carving, to the history and architecture of the area... your guide will share their knowledge and culture with you as you walk.

Well-being hikes

Included

Combine walking and yoga, learn the benefits of medicinal plants of the mountain and meditate in the heart of a larch forest on wellness hikes that are both invigorating and purifying. Walks are a great way to reconnect with the elements and with yourself.

Fun activities

Included

Mini Club Med + adds new activities offering fun, cooperation and adventure. It's all go for: - Super pilot: a challenge where kids learn self-confidence, guided along a pathway with their eyes blindfolded - Let's roll! : where team spirit wins by moving balls and crossing the finishing line - Zen tales: time for a break! Children learn to relax, through a clever mix of stories and yoga poses. Ninja bootcamp, Nature detective, Hero's parade... and lots of other activities to be explored on site. These activities are designed for different age groups, fill the days and support children in discovering their strengths, with group games and fun for all.

Baby equipment kit

Included

Baby equipment kit

Included

New activities

Included

Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the sports activities on offer: - Games to foster group bonding - Twisted sports to rediscover them in unexpected ways - Outdoor olympics to get a fill of thrills and team spirit - Arts-and-crafts workshops to unleash their inner artist and let creativity soar - Latest dance trends to take centre stage, show off their skills and create unforgettable memories

An introduction to the Electrically-Assisted Bike (EAB)

Included

We offer you a free introduction to Electrically-Assisted Cycling during your stay. Try out this new activity with this introductory session offered in and around the Resort.

Evening

Included

Looking forward to a quiet dinner with your partner or with friends ? You can entrust them to our experienced G.O. They will have a dinner and be able to take part in fun activities, while you enjoy your meal in peace.

Evening

Included

After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.

Hiking with My Club Med Guide

Included

Want to enjoy the mountains more? The hiking program is enriched thanks to the My Club Med Guide app which offers walks to be done independently. - Download the My Club Med Guide app. Select your hike and download it to enjoy offline guiding in perfect autonomy. - For all ages and all physical conditions, the range of walks is wide and adapted to your needs: families with young children are welcome! - Walk while discovering the fauna and flora thanks to quizzes and admire the most beautiful panoramas of the area. - Consult the G.0® on the spot, they give you good advices to help you use this new app and choose the hike that suits you.

Family show time

Included

Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.

Pool free access

Included

The Resort pool is there for you to use all day long. Whether it's a place of calm solitude for a relaxing morning swim or ringing with laughter as you splash about with loved ones, there are so many ways to enjoy the pool.

Pétanque (boules)

Included

Observe, strategize and aim for fun. Grab your family or friends and treat yourselves to a round of this Provençal version of bowls. Whether you shoot with your feet together or planted firmly apart, work on your technique to chase away the opponent. You can practically hear the cicadas in your head.

Table tennis

Included

Choose singles or doubles, smash contests or a relay where everyone takes a turn with a paddle. Open up to the possibilities of the game and enjoy yourself. The noise of the tiny bouncing ball is a great beat to accompany your games with family or friends.

Basketball

Included

Play like a pro! Use your holiday time to learn to dribble, perfect your three-point shot and, most importantly, have a good time. Improve your accuracy and connect with your team mates to win games.

Minifootball

Included

A scaled down pitch for outsize fun. For children and adults alike, excitement reaches its peak around a football. Passes, nutmegs, dribbles, tackles, shots on goal and goals. Build your team spirit.

Volleyball

Included

Game, set, smash! Keep your eye on the ball because it might end up in your zone. Use your fingertips to bump it up for a pass. Get it over the net and prevent your opponents from returning it to score points.

Accompanied rides mountain biking

Included

If you love nature, pedal your way to adventure. Hop in the saddle to explore the area on two wheels with your friends or family. Choose a fast or leisurely pace and enjoy a change of scenery on a guided ride over cross-country trails or downhill tracks. Equipment available for outings: Adult mountain bikes: Trail or All Mountain (Lapierre) or Enduro (Lapierre) All mountain bikes are equipped with suspension and hydraulic disc brakes. Children's mountain bikes, depending on age: 20-inch rigid or 24-inch semi-rigid.

Creative workshops

Included

Sensory activities for tiny tots, and colouring or hands-on activities for older children.

Early learning

Included

Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.

Walks

Included

A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.

Downhill Mountain Biking

Included

Descend the trails on a mountain bike, learning to control your speed, turns and drops. Downhill mountain biking is a thrilling sport to enjoy in the heart of nature. The ascent is aided by the use of ski lifts. Once at the bottom, you can admire the path you have just travelled and slopes descended.

Cardio-Training Room

Included

Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.

Family "Big Snack"

Included

Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savour time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.

Accompanied Family Hiking

Included

Head off to explore the mountain landscapes with the added advantage of an experienced guide. Parents and children will be able to enjoy nature together on an itinerary that's accessible to all. The trek is easy and suitable for everyone.

Family tournaments & games

Included

Puzzles, sports tournaments, treasure hunts, and skill and logic games.* Playing together brings you closer. Team up with your children and compete against other families. Enjoy time with your nearest and dearest.

Fun outings

Included

4 to 10 year olds love to play explorers. Alongside other young adventurers, they follow their guide* on themed walks in the great outdoors. Step by step, at their own pace, they have fun discovering nature's secrets.

Show time

Included

Enter stage left: it's time to create and rehearse their own show. Fun with friends is a great way to develop new talents.

Infirmary service

Included

Lifeguard

Included

Facilitate your arrival

Included

Register your children's details online: language spoken, parent's telephone number and so on. Then when they arrive, they can meet their G.Os and start having fun straight away! Everything is taken care of, so you can relax into your holidays.

AQUADYNAMIC™

Included

Build endurance and tone assisted by the lift and resistance of the water. The dynamic exercises are guided by music in a fun atmosphere.

Free access to tennis courts

Included

Trail running

Included

Running over mountain trails, a great way to discover the mountains, sporty and scenic at the same time. For practicing this sport, a minimum number of participants is required.

Facial Treatment - 50 minutes

Optional ($)

A special offer enabling you to discover our spa experiences : 50 minutes of facial treatment from our selection of treatments proposed at the Spa.

Facial Treatment - 60 minutes

Optional ($)

A special offer enabling you to discover our spa experiences : 60 minutes of facial treatment from our selection of treatments proposed at the Spa.

Massage - 50 minutes

Optional ($)

A special offer enabling you to discover our spa experiences : 50 minutes of massage from our selection of treatments proposed at the Spa.

Massage - 60 minutes

Optional ($)

A special offer enabling you to discover our spa experiences : 60 minutes of massage from our selection of treatments proposed at the Spa.

Evening Service

Optional ($)

After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.

Tailored Treatments - 2 hours

Optional ($)

Enjoy the total freedom of two hours' treatment over two days of your choice, from our selection of treatments proposed at the Spa.

Tailored Treatments - 4 hours

Optional ($)

Enjoy the total freedom of four hours' treatment over three days of your choice, from our selection of treatments proposed at the Spa.

Tailored Treatments - 6 hours

Optional ($)

Enjoy the total freedom of six hours' treatment over five days of your choice, from our selection of treatments proposed at the Spa.

After Skiing Treatments - 2 days

Optional ($)

In winter only. Ideal for short stays.

After Skiing Treatments - 3 days

Optional ($)

In winter only. An ideal programme, scheduled for an optimal "back into shape" regime.

Paragliding

Optional ($)

Come and discover the incomparable sensations of free flight under the guidance of a qualified instructor. Take to the skies and admire the Briançon Valley from the air: a colourful and thrilling aerial excursion.

Accompanied rides by electric bike

Optional ($)

Discover the surroundings around the Resort on rides organised in the morning and afternoon.

Climbing

Optional ($)

Assure the other, climb, choose the easiest route and reach the summit, these are the great pleasures of climbing. Hang on to the grips and launch yourself into this vertical dance. Your feet and arms set the tempo.

Glacier walking and Alpinism

Optional ($)

After a briefing on the equipment and a reminder of the safety rules, your high mountain guide will accompany you on an exceptional hike, combining glacier hiking with easy climbing. With an in-depth understanding of the region, your guide knows all the secrets of the mountain. They are keen to show you the beauty of the fauna and flora and explain the geology around you.

Canyoning

Optional ($)

Are you tempted to combine sport, nature and discovery? Explore the canyons with a combination of rambling and scrambling. Walk through gorges, gaze at waterfalls and jump into pools of clear water as you invite adventure into your holiday.

Rafting

Optional ($)

When the thrills are extreme, you know the mountains must be close. Experience an exhilarating river run on a raft with your friends. Fully equipped and coached by your mountain guides, let the current carry you away.

Family Spa

Optional ($)

The Club Med Spa opens its doors to children and teenagers. A selection of treatments to be enjoyed alone, with family or friends, is offered to help them discover the world of well-being. You can also find specific products formulated by a brand dedicated to children's skincare (in a selection of Resorts only, information at the Spa reception).

Swimming lesson

Optional ($)

During your stay, swim your first lengths and learn good swimming techniques. Or dive back in and improve your stroke. Breaststroke, crawl, backstroke...master these classics to feel like a fish in water.

Whitewater swimming

Optional ($)

The mountains are majestic in the summer and their gorges beckon you for a swim. Quench your thirst for thrills . Discover the pleasure of swimming down a river of white water with just a float, flippers and wetsuit. It's an invigorating experience.

Overall Rating

Global rating: 4.3 / 5

  • Location: 4.5 / 5
  • Sleep Quality: 4.1 / 5
  • Rooms: 3.9 / 5
  • Service: 4.3 / 5
  • Value: 3.9 / 5
  • Cleanliness: 4.2 / 5

Fantastic family team - thank you !

Alexandre and Jules had a wonderful time with Killian’s fantastic kids club team! Despite the fact that it was the last week of the season, their enthousiasm, professionalism and kindness were extraordinary! From hosting pre- and post-ski activities to performing on stage, always with full energy. Thank you to all 🩵

Rating: 5 / 5

Written by: karenwB1365BH - - April 13, 2025

Amazing holiday until food poisoning for large proportion of guests

Amazing holiday but unfortunately 2 out of 3 of our party got food poisoning which wiped out 25% of our skiiing time. Many other guests also were ill. The food quality and variety was excellent but hygiene procedures need to be reviewed? This would be a 5 star review if this had not happened to us and so many other guests. Everything else was perfect but this was clearly not a virus. The manager was absolutely superb and all the staff were great too. We would love to have rebooked but we are fearful to return in case the same thing happens as it apparently did to a different group back in January too. This should be easy to fix with renewed food procedures. We hope it is so we can return.

Rating: 2 / 5

Written by: Travel692925 - - April 5, 2025

10/10

Just returned from a special week on the slopes. My son had a fantastic week with the ski team and mini club! Huge thanks to Sally and the team at the mini club who made a really special week! The show was amazing! Benjamin the ESF instructor was fantastic in the adult group lessons and the slopes of Serre chevalier are incredible! The food in the restaurant was one of the best for the club med’s we have visited. Everything about our week was fab! We will be back!

Rating: 5 / 5

Written by: Flyer07428538217 - Bournemouth, United Kingdom - April 2, 2025

Excellent Customer Service & Childcare - Newly Refurbished Resort

Highlights: - Newly refurbished resort. - Incredible customer service, they can’t do enough for you. The rooms were serviced to a high standard, we never had to wait at the bar for more than a couple of minutes, the staff on the reception desk were incredibly helpful getting us high chairs from the restaurant to feed our little girl in the bar. Our baby was sick in our room and the team were incredible in coming and cleaning it all up for us. Really excellent customer service. - The general manager was really visible, present and available to feed back to. He was even there at 5am on departure day making sure we got our transfer. - The cleanliness was impeccable, the common areas are constantly being cleaned/hoovered. - Ski in and ski out location - the snow was a bit slushy lower down so we started to get the chairlift back down and jumping on the club med shuttle bus which was frequent and only a 5 mins drive from the resort - The food was buffet but excellent choice and quality. There was a night in the a la carte restaurant included in the all inclusive package which was good as well. There was always a plentiful range of snacks & food available in the bar, in the afternoon after skiing and before going up to dinner. - The ski hire, boot room/locker set up was all seamless and worked really well. All in the hotel making it so convenient and easy. - The hotel rooms were sound proofed, we never heard a single noise from any other room which was incredible when you are in a family resort with children everywhere. - We booked a place in the nursery for our 13 month old - coco and the team were incredible. Their communication throughout the day was amazing and their care for our daughter was really excellent. - Our daughter was seen by a doctor on site before going into nursery, to make sure she was well and not sick. This is great and gives you peace of mind that all babies are healthy in the nursery. Areas of improvement: - Because it’s all inclusive the team miss out on tips, the hotel need to set up a system where you can tip at the end of your stay and it gets split between everyone. - The temperature of the swimming pool. Especially the baby pool, after 25 mins we had to get our 13 months old out as she was too cold. I fed back to the manager and I believe he will now look to address this. - It would have been nice to have a wider choice of wine included in the all inclusive package. There was only 1, white, rose and red. All then the others were an additional charge. However, there was a great range of cocktails and spirits included in the package. - We rented a sledge from the town, it would have been good to have these available to use at the hotel.

Rating: 5 / 5

Written by: Lainsgraham12 - London, United Kingdom - March 25, 2025

Thanks to Amine and Eva

I had such a fantastic time at the teen club! The activities were incredibly enjoyable, and I couldn’t have asked for a better experience. From the moment I arrived, everything felt well-organized and engaging. Whether it was the games, the social events, or the creative projects, there was always something fun to do. The energy and excitement throughout the day made it easy to connect with others and just have a great time. A huge shoutout to Amine and Eva for their amazing efforts in putting everything together. They did an outstanding job not only in organizing the activities but also in making sure everyone felt included and involved. Their positive attitude and dedication were so noticeable, and it’s clear they genuinely cared about making the experience memorable for everyone. Whether they were guiding us through games, encouraging teamwork, or just being friendly and approachable, they played a huge role in making the event a success. Thanks to Amine and Eva, this teen club experience was unforgettable. I’m grateful for all the hard work they put in, and I can’t wait for the next event!

Rating: 5 / 5

  • Rooms: 4 / 5
  • Value: 5 / 5
  • Sleep Quality: 5 / 5
  • Location: 5 / 5
  • Cleanliness: 5 / 5
  • Service: 5 / 5
Written by: Emma A - - March 22, 2025
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