- Details
- Rooms
- Services
- Hotel policies
Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This luxury resort is 1.9 mi (3.1 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from El Rey Ruins.
Near Ballenas Beach
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a waterslide. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy pizza at Pizzeto, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Distances are displayed to the nearest 0.1 mile and kilometer.
Aquaworld - 0.8 km / 0.5 mi
Ballenas Beach - 1.3 km / 0.8 mi
Oasis Arena - 1.6 km / 1 mi
San Miguelito - 1.7 km / 1 mi
Maya Museum of Cancun - 2 km / 1.3 mi
Iberostar Cancun Golf Course - 2.1 km / 1.3 mi
Tequila Museum - 2.3 km / 1.4 mi
Marlin Beach - 2.4 km / 1.5 mi
Hotel Zone Beaches - 2.4 km / 1.5 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
Kukulcan Plaza Shopping Mall - 2.6 km / 1.6 mi
Luxury Avenue Shopping Mall - 2.6 km / 1.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.7 km / 1.7 mi
Isla Dorada - 3.4 km / 2.1 mi
Delfines Beach - 3.5 km / 2.2 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 17.5 km / 10.9 mi
Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and free minibar items.
Deluxe Family Ocean View - Two Bedroom
1 King Bed and 2 Double Beds
861-sq-foot room, balcony with ocean views
Layout - 2 bedrooms
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 5 persons.
Dimension: 861ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
- 2 Full
Deluxe Family Ocean View Double Beds - Two Bedroom
4 Double Beds
861-sq-foot room, balcony with ocean views
Layout - 2 bedrooms
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 6 persons.
Dimension: 861ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 4 Full
Deluxe Lagoon view king
1 King Bed
431-sq-foot room, balcony with lagoon views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 3 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Deluxe Ocean View Double
2 Double Beds
431-sq-foot room, balcony with ocean views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 4 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 2 Full
Rock Royalty Ocean View King
1 King Bed
431-sq-foot room, balcony with ocean views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 2 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Turndown service
- Premium bedding
- Closed captioned TV
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Deluxe Ocean View King
1 King Bed
431-sq-foot room, balcony with ocean views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 3 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Diamond Ocean View
1 King Bed
431-sq-foot room, located on the top floor, balcony with ocean views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 2 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Turndown service
- Premium bedding
- Closed captioned TV
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Location - top floor
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Rock Suite Ocean view (One Bedroom)
1 King Bed
635-sq-foot room, balcony with ocean views
Layout - Bedroom and living room
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 4 persons.
Dimension: 635ft2
- Non-Smoking
- Tile flooring in room
- Turndown service
- Premium bedding
- Closed captioned TV
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Sofa bed
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Deluxe Room, 1 King Bed
1 King Bed
431-sq-foot room with a balcony
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 3 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Deluxe Room, 2 Double Beds
2 Double Beds
431-sq-foot room with a balcony
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 4 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 2 Full
Deluxe Pure Wellness king
1 King Bed
431-sq-foot room, balcony with lagoon views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 3 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
Deluxe Family Lagoon View (Two Bedroom)
1 King Bed and 2 Double Beds
861-sq-foot room, balcony with lagoon views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 5 persons.
Dimension: 861ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
- 2 Full
Rock Suite Ocean View (Two Bedroom)
1 King Bed and 2 Double Beds
1066-sq-foot room, balcony with ocean views
Layout - 2 bedrooms, living room, and dining area
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 6 persons.
Dimension: 1066ft2
- Non-Smoking
- Tile flooring in room
- Turndown service
- Premium bedding
- Closed captioned TV
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Separate dining area
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Sofa bed
- Separate sitting area
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 1 King
- 2 Full
Deluxe Pure Wellness double
2 Double Beds
431-sq-foot room, balcony with lagoon views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 3 persons.
Dimension: 431ft2
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 2 Full
Deluxe Lagoon view double
2 Double Beds
431-sq-foot room, balcony with lagoon views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Raised toilet seat height (inches): 18, grab bar in shower, roll-in shower, roll-in shower width (inches): 47, wheelchair-accessible doorway width (inches): 43, tile flooring in room, wheelchair-width doorways, shower grab bar height (inches): 31, raised toilet seat, wheelchair accessible, toilet grab bar height (inches): 24, and closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Room/bed type depends on availability at check-in
Capacity: 4 persons.
Dimension: 431ft2
- Wheelchair-width doorways
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Grab bar - near toilet
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Grab bar - in shower
- Blackout drapes/curtains
- Private spa tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Number of beds - 2
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Roll-in shower
- Raised toilet seat
- LED light bulbs
- Private spa tub (indoor)
- Shower only
- Slippers
- Private bathroom
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
- Room and bed type depend on availability check-in
- 2 Full
Informations about the hotel:
- Maximum number of pets per room 2
- Pet max weight (per pet) in lb is 50
- Only dogs and cats are allowed
- Pet max weight (per pet) in kg is 23
- Service animals are allowed
- Pets cannot be left unattended
- Service animals are exempt from fees/restrictions
- Pets allowed
- Property does not require health documentation at check-in
- Professional property host/manager
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- EarthCheck
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Property does not offer onsite COVID-19 testing
- No cribs (infant beds) available
- No rollaway/extra beds available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Air hockey
- Dry cleaning/laundry service
- Gift shops or newsstand
- Number of stairs to reach property - 2
- Shopping on site
- Proposal/romance packages available
- Babysitting or childcare (surcharge)
- Parking (limited spaces)
- Airport transportation
- Pool umbrellas
- Number of meeting rooms - 14
- Conference space size (meters) - 1524
- Free WiFi
- Number of bars/lounges - 6
- Number of outdoor pools - 1
- Number of swim-up bars - 2
- Wheelchair accessible parking
- Tours/ticket assistance
- Free buffet breakfast
- Airport transportation (surcharge)
- LED light bulbs
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 1
- Golf lessons available nearby
- Free breakfast
- Visual alarms in hallways
- Handrails in stairways
- Multilingual staff
- Conference center
- Wheelchairs available on site
- Number of accessible parking spaces - 4
- Evening entertainment
- Daily
- Turkish bath/Hammam
- Number of coffee shops/cafes - 1
- Laundry facilities
- Children's club (free)
- Elevator
- Fitness facilities
- Basketball on site
- Uncovered parking
- Wheelchair accessible (may have limitations)
- Banquet hall
- Food and water bowls
- Wheelchair-accessible concierge desk
- Table tennis
- Beach umbrellas
- Wheelchair-accessible path to elevator
- Spa treatment room(s)
- Health club
- Arcade/game room
- Well-lit path to entrance
- Garden
- Stair-free path to entrance
- Wedding services
- Full-service spa
- Beach towels
- Yoga classes/instruction on site
- Elevator door width (inches) - 35
- Stairwell handrail height (inches) - 35
- Elevator door width (centimeters) - 89
- Luggage storage
- Billiards or pool table
- Porter/bellhop
- Stairwell handrail height (centimeters) - 90
- 24-hour front desk
- Lifeguard on site
- Playground on site
- Number of restaurants - 5
- Spa services on site
- Golfing nearby
- Smoke-free property
- Snack bar/deli
- Children's pool
- Free self parking
- Conference space
- Waterslide
- Terrace
- Beach sun loungers
- Tennis on site
- Hair salon
- Pool sun loungers
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 16404
- Concierge services
Checkin time:3:00 PM to midnight
Checkin instructions:This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in.
Checkout time:12:00 PM
Fees payable upon arrival:
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 100 per night
We have included all charges provided to us by the property.
- Airport shuttle fee: USD 34 per person (roundtrip)
- Pet fee: USD 150 per pet, per week
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.