- Details
- Rooms
- Services
- Hotel policies
Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This 4.5-star property is 4.3 mi (6.9 km) from Chac Mol Cenote and 5.7 mi (9.1 km) from Xpu-ha Beach.
Near Kantenah Lagoon
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.
Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Aventuras Golf Club - 2.3 km / 1.4 mi
Oasis Beach - 2.3 km / 1.4 mi
Puerto Aventuras Marina - 2.8 km / 1.8 mi
CEDAM Museum - 2.9 km / 1.8 mi
Fatima Bay - 3.1 km / 1.9 mi
Kantenah Lagoon - 4.1 km / 2.5 mi
Chac Mol Cenote - 4.7 km / 2.9 mi
Ecopark Kantun Chi - 4.9 km / 3.1 mi
Cenote Cristalino - 7.3 km / 4.5 mi
Cenote Azul - 7.6 km / 4.8 mi
Chikinha Cenote - 8.7 km / 5.4 mi
Xpu-ha Beach - 9.1 km / 5.7 mi
Tajma Ha Cenote - 11.8 km / 7.3 mi
Xenses Park - 13.9 km / 8.6 mi
Xplor Theme Park - 13.9 km / 8.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 75.5 km / 46.9 mi
Cozumel Intl. Airport (CZM) - 37.4 km / 23.3 mi
The preferred airport for Hard Rock Hotel Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN).
Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Deluxe Room (Grand Sky Terrace)
1 King Bed and 2 Double Beds
1928-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 1928ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
- 2 Full
Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
1 King Bed and 2 Double Beds
5166-sq-foot room, balcony with ocean views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 5166ft2
- Smoking permitted
- Non-Smoking
- Television
- Dining table
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
- 2 Full
Deluxe Room, 1 King Bed (Heaven, Gold)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Suite (Heaven, Rock Suite Platinum)
2 King Beds
5166-sq-foot room, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 5166ft2
- Smoking permitted
- Non-Smoking
- Television
- Dining table
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 2 King
Suite, Oceanfront (Heaven, Rock Suite)
1 King Bed and 2 Double Beds
2583-sq-foot room, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 2583ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
- 2 Full
Deluxe Room, 1 King Bed (Heaven, Diamond)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Suite, 2 Bedrooms, Oceanfront (Rock Suite)
1 King Bed and 2 Double Beds
2583-sq-foot room, balcony with ocean views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 2583ft2
- Smoking permitted
- Non-Smoking
- Television
- Dining table
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
- 2 Full
Deluxe Room, 1 King Bed (Gold, Pure Wellness)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Deluxe Room, 2 Double Beds (Gold)
2 Double Beds
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 2 Full
Deluxe Room (Sky Terrace)
1 King Bed
964-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 964ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Deluxe Room, 2 Double Beds, Partial Ocean View
2 Double Beds
482-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 2 Full
Deluxe Room, 2 Double Beds (Heaven, Gold)
2 Double Beds
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 3 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 2 Full
Deluxe Family Room
1 King Bed and 2 Double Beds
964-sq-foot room, balcony with garden views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 964ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
- 2 Full
Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)
1 King Bed
482-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Deluxe Room, 1 King Bed (Diamond)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
2 Double Beds
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 2 Full
Deluxe Room, 1 King Bed (Heaven - Swim Up)
1 King Bed
484-sq-foot room, balcony with garden views
Layout - Separate sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 484ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- No cribs (infant beds)
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Private pool
- 1 King
Deluxe Room (Heaven, Sky Terrace)
1 King Bed
964-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 964ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty, Personal Assistant)
2 Double Beds
482-sq-foot room, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 2 Full
Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Deluxe Room, 1 King Bed (Gold)
1 King Bed
482-sq-foot room, balcony with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 482ft2
- Smoking permitted
- Non-Smoking
- Television
- Premium bedding
- Satellite TV service
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Phone
- Access via exterior corridors
- In-room safe (laptop compatible)
- Designer toiletries
- Balcony
- Premium TV channels
- Towels provided
- Bedsheets provided
- Connecting/adjoining rooms available
- Slippers
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Air conditioning
- Hair dryer
- Iron/ironing board
- Rollaway/extra beds (free)
- Rainfall showerhead
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- 1 King
Informations about the hotel:
- Pet max weight (per pet) in lb is 40
- Maximum number of pets per room 2
- Only dogs and cats are allowed
- Pet max weight (per pet) in kg is 18
- Pets cannot be left unattended
- Service animals not allowed
- Pets allowed
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Temperature checks are available to guests
- Onsite COVID-19 testing (PCR) is available
- Social distancing measures are in place
- Guest accommodation is sealed after cleaning
- Staff temperature checks are conducted regularly
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Staff wears personal protective equipment
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Cashless transactions are available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Food service has been amended for enhanced safety
- Contactless check-in is available
- Electrostatic spray is used for disinfection
- Reservations are required for onsite COVID-19 testing
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Property does not require health documentation at check-in
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Contactless food service / room service is available
- Property confirms they are implementing enhanced cleaning measures
- EarthCheck
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Gift shops or newsstand
- Dry cleaning/laundry service
- Shopping on site
- Golf cart
- Babysitting or childcare (surcharge)
- Golf clubs (equipment)
- Airport transportation
- Conference space size (meters) - 8159
- Scuba diving nearby
- Free WiFi
- Number of bars/lounges - 7
- Designated smoking areas
- Number of spa tubs - 1
- Number of poolside bars - 1
- Number of outdoor pools - 2
- Number of swim-up bars - 1
- In-room accessibility (in select rooms)
- Wheelchair accessible parking
- Roll-in shower (in select rooms)
- Tours/ticket assistance
- Accessible bathroom (in select rooms)
- Airport transportation (surcharge)
- On private beach
- Wheelchair-accessible on-site restaurant
- Golf lessons available nearby
- Outdoor tennis courts - 2
- Multilingual staff
- Handrails in stairways
- Conference center
- Wheelchairs available on site
- Wheelchair-accessible meeting spaces/business center
- Ecotours nearby
- Coffee/tea in common areas
- Number of coffee shops/cafes - 2
- Elevator
- Children's club (free)
- Ziplining on site
- Fitness facilities
- Basketball on site
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Food and water bowls
- Beach umbrellas
- Express check-in
- Nightclub
- Meeting rooms
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible registration desk
- Television in common areas
- Spa treatment room(s)
- Well-lit path to entrance
- Garden
- Full-service spa
- Wedding services
- Volleyball on site
- Beach towels
- Supervised childcare/activities (surcharge)
- Miniature golf on site
- Golf lessons with a pro
- Clubhouse
- Luggage storage
- Express check-out
- Grocery/convenience store
- Porter/bellhop
- Billiards or pool table
- Business center
- 24-hour front desk
- Number of restaurants - 9
- Golfing nearby
- Spa services on site
- Snorkeling nearby
- Designated smoking areas (fines apply)
- Snack bar/deli
- Hiking/biking trails nearby
- Children's pool
- Sauna
- Steam room
- Free self parking
- Conference space
- Free valet parking
- Kayaking on site
- Hair salon
- Tennis on site
- Computer station
- Terrace
- ATM/banking
- Conference space size (feet) - 87823
- Concierge services
Checkin time:3:00 PM to 5:30 AM
Checkin instructions:This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Checkout time:12:00 PM
- Airport shuttle fee: USD 68 per person (roundtrip)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- On-site PCR COVID-19 testing is available for a USD 150 fee; reservations are required for on-site testing.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
- This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC).