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Club Med Kiroro Grand

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Nestled in the heart of Kiroro, a mountainous region of Hokkaido renowned for its generous snow cover, Club Med Kiroro Grand is the perfect place for families to share unforgettable moments into a white powder paradise. Guests are welcomed to experience a serene white powder winter getaway. Hit the slopes, relish in Japanese-French Fusion cuisine, soak into traditional Japanese onsen and immerse yourself in the local nature and culture.

Located on the Northern Island of Hokkaido, Club Med Kiroro Grand welcomes you into a hidden white powder paradise. Explore unspoilt nature by snow trekking or take your ski experience to the next level and carve through some of the best quality snow in the area. Experience moments of wellness by soaking in a Rotenburo outdoor hot bath or a natural Japanese Onsen. Connect with the local culture and learn about the indigenous Ainu, the first settlers in Hokkaido, on one of our many excursions. Club Med Kiroro Grand welcomes families of all ages with kids facilities for 2 years old and above.

View the resort's fact sheet

Why visit Kiroro Grand ?

  • Skiing down the slopes enjoying one of the best powder snow in the world.
  • Sharing delicious meals featuring Japanese-French Fusion cuisine.
  • Discovering the local flavours, with tasting sessions of Hokkaido sake and beers at the distilleries.
  • As an après-ski, enjoying the relaxing effects of the warmth water of Rotenburo outdoor bath or natural hot springs of Japanese onsen and reinvigorate.

Resort map

The perfect room for your stay

Amidst unspoiled nature, the Resort celebrates nature with rooms inspired by enchanted forests. Spacious and perfect for families, each room has a contemporary feel.

Deluxe

Junior Family Deluxe Room

Enjoy larger space with a mountain or forest view. With generous dimensions, this room is a perfect for families of 3. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

  • Living Room

Capacity: 1 to 3 persons.

Dimension: 538.2 m² to 538.2 m²

Services offered:
  • Concierge service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
  • Minibar (non-alcoholic drinks) - refilled weekly
Included equipment:
  • Air conditioning
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Kettle - Coffee/tea making facilites
  • Mini fridge (non provisioned)
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Baby bed(s) 1.9 by 3.9 feet
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Hair dryer
  • Amenities : shampoo, shower gel, body lotion
  • Bathrobe
  • Slippers
  • Bathtub

Plan de la chambre

Junior Family Deluxe Room - Tatami

Enjoy a traditional Japanese Tatami floored room in a modern setting against mountain and forest view. An ideal choice if you would like to experience local Japanese culture. Perfect for a family of 3. The room is equipped with two low beds close to the floor and a sofa which extends to a low sofa bed for teen. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

  • Living Room

Capacity: 1 to 3 persons.

Dimension: 699.65 m² to 699.65 m²

Services offered:
  • Concierge service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
  • Minibar (non-alcoholic drinks) - refilled weekly
Included equipment:
  • Air conditioning
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Kettle - Coffee/tea making facilites
  • Mini fridge (non provisioned)
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Baby bed(s) 1.9 by 3.9 feet
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Shower
  • Amenities : shampoo, shower gel, body lotion
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathtub
Équipements extérieurs :
  • Balcony

Plan de la chambre

Suite

Family Suite

With its generous size and layout, the Suite will be a big hit with large families. The enchanted forest decor is chic, contemporary and inviting, making this the perfect space to relax. Enjoy a family holiday with an elevated panorama view of the mountain and ski slopes right from your window. Perfect for a family of 4. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

  • Living Room

Capacity: 1 to 4 persons.

Dimension: 731.95 m² to 914.93 m²

Services offered:
  • Lunch offered if early arrival (prior to 3.00pm)
  • Room Service included for continental breakfast
  • Priority booking at the Club Med Spa
  • Concierge service
  • Turndown Service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
  • Priority booking at the Speciality Restaurant
  • Minibar (non-alcoholic drinks) - refilled daily
Included equipment:
  • Air conditioning
  • Baby bed (on demand)
  • Bluetooth speakers
  • Telephone
  • Television(s)
  • Internet
  • Espresso machine
  • Kettle - Coffee/tea making facilites
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathtub
  • Separate toilets
  • Bathrobe
  • Slippers
  • Hair dryer
  • Twin vanity sinks
  • Shower
  • Spa brand amenities : shampoo, shower gel, body lotion

Plan de la chambre

Junior Family Suite

With its generous size and layout, the Suite will be a big hit with families. The enchanted forest decor is chic, contemporary and inviting, making this the perfect space to relax. Enjoy a family holiday with an elevated panorama view of the mountain and ski slopes right from your window. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

  • Living Room

Capacity: 1 to 3 persons.

Dimension: 645.83 m² to 645.83 m²

Services offered:
  • Lunch offered if early arrival (prior to 3.00pm)
  • Room Service included for continental breakfast
  • Priority booking at the Club Med Spa
  • Concierge service
  • Turndown Service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
  • Priority booking at the Speciality Restaurant
  • Minibar (non-alcoholic drinks) - refilled daily
Included equipment:
  • Air conditioning
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Kettle - Coffee/tea making facilites
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Baby bed(s) 1.9 by 3.9 feet
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathtub
  • Shower
  • Hair dryer
  • Spa brand amenities : shampoo, shower gel, body lotion
  • Bathrobe
  • Slippers

Plan de la chambre

Junior Family Suite - Mobility Accessible

Offering a large amount of space and fittings/equipment adapted for those with reduced mobility, the bedroom is a cosy and comfortable space, perfect for a family. Enjoy the mountain ski slopes view right from your window. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

  • Living Room

Capacity: 1 to 3 persons.

Dimension: 645.83 m² to 645.83 m²

Services offered:
  • Lunch offered if early arrival (prior to 3.00pm)
  • Room Service included for continental breakfast
  • Priority booking at the Club Med Spa
  • Concierge service
  • Turndown Service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
  • Priority booking at the Speciality Restaurant
  • Minibar (non-alcoholic drinks) - refilled daily
Included equipment:
  • Air conditioning
  • Baby bed (on demand)
  • Bluetooth speakers
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Espresso machine
  • Kettle - Coffee/tea making facilites
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Hair dryer
  • Spa brand amenities : shampoo, shower gel, body lotion

Plan de la chambre

Master Family Suite

With its generous size and layout, the Suite will be a big hit with large families. The enchanted forest decor is chic, contemporary and inviting, making this the perfect space to relax. Enjoy a family holiday with an elevated panorama view of the mountain and ski slopes right from your window. Perfect for a family of 5. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

  • Living Room
  • Children's Separate Room

Capacity: 1 to 5 persons.

Dimension: 1496.18 m² to 1603.82 m²

Services offered:
  • Lunch offered if early arrival (prior to 3.00pm)
  • Room Service included for continental breakfast
  • Priority booking at the Club Med Spa
  • Concierge service
  • Turndown Service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
  • Priority booking at the Speciality Restaurant
  • Minibar (non-alcoholic drinks) - refilled daily
Included equipment:
  • Air conditioning
  • Baby bed (on demand)
  • Bluetooth speakers
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Espresso machine
  • Kettle - Coffee/tea making facilites
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathtub
  • Shower
  • Slippers
  • Bathrobe
  • Hair dryer
  • Separate toilets
  • Spa brand amenities : shampoo, shower gel, body lotion

Plan de la chambre

Superior

Family Superior Room

Enjoy the enchanted forest design with modern finishing in this spacious and cozy family room in the mountains, an ideal choice if you're travelling in a party of 4. Experience either mountain ski slopes view or the view of the mountain or forests. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

Capacity: 1 to 4 persons.

Dimension: 430.56 m² to 473.61 m²

Services offered:
  • Concierge service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
Included equipment:
  • Air conditioning
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Kettle - Coffee/tea making facilites
  • Mini fridge (non provisioned)
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Baby bed(s) 1.9 by 3.9 feet
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathtub
  • Bathrobe
  • Slippers
  • Hair dryer
  • Amenities : shampoo, shower gel, body lotion

Plan de la chambre

Junior Family Superior Room

Enjoy an enchanted forest design with modern finishing in this spacious and cozy room in the mountains, an ideal choice if you're travelling in a party of 3. Experience either mountain ski slopes view or the view of the mountain or forests. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

Capacity: 1 to 3 persons.

Dimension: 409.03 m² to 430.56 m²

Services offered:
  • Concierge service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
Included equipment:
  • Air conditioning
  • Telephone
  • Sofa
  • Television(s)
  • Internet
  • Kettle - Coffee/tea making facilites
  • Mini fridge (non provisioned)
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Baby bed(s) 1.9 by 3.9 feet
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathrobe
  • Slippers
  • Hair dryer
  • Amenities : shampoo, shower gel, body lotion
  • Bathtub

Plan de la chambre

Superior Room

Perfect for couples, enjoy the warmth and cozy room filled with modern touches that will make this a mountain holiday to remember. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.

Capacity: 1 to 2 persons.

Dimension: 387.5 m² to 387.5 m²

Services offered:
  • Concierge service
  • Laundry service (extra charge)
  • Luggage service
  • Cleaning service at a time of your choosing
Included equipment:
  • Air conditioning
  • Telephone
  • Television(s)
  • Internet
  • Kettle - Coffee/tea making facilites
  • Mini fridge (non provisioned)
  • Iron & ironing-board
  • Umbrellas
  • Safe deposit box
  • Heating
  • Electricity: 100-127 V
Équipement de salle de bain :
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Amenities : shampoo, shower gel, body lotion

Plan de la chambre

Club Med Spa by Mandara

3 Individuals multipurposes treatments rooms
1 Duo multipurposes treatment room

Loan of bathrobe and sIippers
Cloakrooms

Yotei

The Yotei is the vibrant place to be for friendly gatherings, offering handcrafted cocktails, wine, and a wide array of hot and cold drinks to keep you refreshed. In a chic yet casual atmosphere, join in the festive mood as music sets the tone for dancing and evening entertainment.

Yoichi

Discover our signature buffet and relish Japanese delicacies made from the finest seafood, alongside a tempting selection of Asian and international dishes, all fresh from our live cooking stations. The contemporary decor pays tribute to the enchanting beauty of Hokkaido's forests.

Sauna

Mixed gender.

Free access.

Outdoor Natural Spring Bath (Onsen)

Free access, at extra cost for non-staying G.Ms.

The first ever traditional Japanese Onsen, indulge in soothing natural hot springs waters as you relax your muscles after a long ski day.

Note: Guests are required to adhere to the Onsen etiquette:

-Disrobe completely
-No swimming suit or clothing allowed
-No tattoos allowed, need to be covered

The Ogon

Immerse in the tradition of comforting hotpots at Ogon. Drawing inspiration from Japanese, Korean, Chinese, and Thai cuisines, this interactive dining experience showcases fresh Otaru seafood, Hokkaido meat, and vegetables. A must-try dining experience to share with loved ones.

Indoor Hot and Cold Baths

Free access.

The Ebisu

Closed from 31 March 2025 to 29 November 2025.

A quintessential dish in Japanese cuisine, Sushi is a highlight at the Ebisu. Pair your meal with local sake or shochu for a truly enhanced flavour journey. An unmissable dining experience to share with friends and family.

The Kaen

The irresistible aroma of sizzling Yakiniku truly captures the essence of this Japanese BBQ delicacy, featuring quality beef cuts & fresh seafood perfectly paired with Hokkaido vegetables, fragrant rice and kimchi. Open for dinner, Kaen offers an authentic setting and dining experience.

Club Med covered Parking

Number of places:113
Number of charging stations for electric vehicles: 2
Cables provided.
Number of places available for those with restricted mobility: 2
Cables provided.

Club Med uncovered Parking

Number of places: 28
Number of charging stations for electric vehicles: 0
No places available for those with restricted mobility.

Petit Club Med

In the game room, your children can enjoy activities that stimulate their creativity. In addition, a dedicated nap area is available for little ones to restore energy.

Cardio-Training Space

Mini Club Med

3 themed rooms for your 4 to 10-year olds: the kids’ library, the C Workshop and the Motor Skill Room. In the family playground, parents and children share good times and enjoy new experiences via dedicated activities and games

Ski Pro Shop

A team of professional ski and mountain G.O®s can advise you about the perfect equipment for your age, level and ski conditions. Their main priority is your safety and comfort.
At the Ski Pro-Shop, you can rent skis, buy protective gear and get your own equipment maintained (repairs, waxing).
Throughout your stay, you have the best experts in winter sports at your disposal and you're with one of the best stocked equipment rental companies in the business.

Ski Room

Morning and evening, this is a must for all skiers and snowboarders. At the start of the day, you will find your boots and your skis in your own locker. Before leaving, you can also recharge your batteries in a cosy corner with self-serve hot drinks, juices and pastries. Once you've left the Ski Room, slip on your skis and go straight to your course or a ski lift. In the evening, you can come back with your skis on your feet.

Indoor swimming pool

Enjoy a refreshing swim in the heated pool, designed for both relaxation and exercise with various zones:

- Adult Pool Area
- Kids Pool Area

Children are under the supervision of their parents or an accompanying adult.


Whirlpool bath

Mixed gender.

Free of charge.

Baby-corner

In the main restaurant, take advantage of the dedicated area to prepare your baby's meals. Blenders and microwaves are provided for your convenience. You’ll also find tasty pre-prepared savoury and sweet baby food pots.

Rotenburo Outdoor Open-air Hot Bathtub

Free access.

Set outdoors, take a soak in our relaxing Japanese-style hot bath while you enjoy the amazing view of the picturesque mountains and snow that surrounds you.

Sauna

Free access.

Enjoy a playing field as vast as nature itself

Collective sports events and tournaments are temporarily  suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.

New activities

Included

In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: -Games to get to know each other better and encourage group bonding -Mobile lounge areas to hang out, play and connect in the Resort -An exciting escape game to foster team spirit -Exclusive evenings to make every night a celebration -Collective choreographies to dance, perform, and shine together -A festive after-ski to celebrate and enjoy together -Tailor-made trips* to explore and create unique memories together

High Intensity Training

Included

Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.

Training Soft

Included

Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.

Group ski lessons for kids

Included

SIA Instructors accompany the youngest in their learning to ski year after year. From snowplough to first tricks, progress is always rewarded with iconic medals. The children are divided into groups of a similar level.

New activities

Included

Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the winter sports on offer: -Games to foster group bonding -Twisted activities to rediscover them in unexpected ways -A festive after-ski to celebrate and enjoy together -Arts-and-crafts workshops to unleash their inner artist and let creativity soar -Latest dance trends to take centre stage, show off their skills and create unforgettable memories

Baby equipment kit

Included

Group ski lessons for teens

Included

Between teenagers, the adventure is within reach of a spatula. Everything is designed for their pleasure and their need for freedom in complete safety. Divided by level, the teens enjoy the joys and sensations of the mountain under the watchful eye of the instructor.

Snowboard group lessons

Included

Adult & Children’s lessons SB Beginner: You never ridden before SB 1: You are comfortable with ‘floating leaf’ and can link C-turns on beginner terrain in both directions. SB 2: You can ride the chairlift and ride Green runs comfortably but would like more confidence. You may have tried to ride some easy BLUE / RED terrain before. SB 3: Able to ride blue / red runs with confidence. SB 4: Able to ride black runs with confidence.

Cooking classes

Included

Embark on a culinary journey and awaken your taste buds. Savour your holiday as you discover local specialities. Feast on this mouth-watering spectacle. Give yourself a delicious cultural experience and leave with the secrets of regional dishes.

Club Med Amazing Family!

Included

Club Med created 5 different collection of curated family activities around mountain games to help you discover this universe in fun: - Time to move: discover typical winter sports in family in a twisted version: try mini hockey, a crazy version of family ski, etc - Time to play: share your childhood memories with our giant wooden version of Jenga, Go games, and so much more - Time to celebrate: Form your team and compete during our full evening of challenges: indoor ski, hockey, line pass… Ready to win? - Time to care: elax and take care of the environment with our eco friendly arts and crafts - Time to quest: travel through 5 continents with this story based quest within our Resort Amazing Family! activities subjected to availability in resort.

Snow trekking

Included

Take advantage of the support of a G.O.® to discover the mountain trails around the Resort.

Yoga

Included

Rediscover your inner harmony with this Hindu sport that aims, via body exercises, to unify the human body with its physical, psychological and spiritual aspects.

Family show time

Included

Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.

Group ski lessons for adults

Included

A course for every level of skill. From ski learning to slalom, the instructor will give you technical advice and help you explore the ski area. You'll be in a group with a similar skill level, so you can enjoy the mountains and skiing to the full.

Pool free access

Included

The access to the pool is included.

Creative workshops

Included

Sensory activities for tiny tots, and colouring or hands-on activities for older children.

Early learning

Included

Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.

Walks

Included

A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.

Cardio-Training Room

Included

Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.

Family "Big Snack"

Included

Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savour time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.

Lifeguard

Included

Ambiance and entertainment

Included

Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. There are plenty of surprises and entertainment for teenagers and grown-ups to keep everyone buzzing throughout your holiday.

Free access to Traditional Japanese Onsen

Included

Free access. Available: 1 Room for Males & 1 Room for Females. Facilities included in each room: -Outdoor rotenburo hot bath -Outdoor natural spring bath (Onsen) -Indoor hot and cold baths -Sauna

Package of 2 face and body treatments - 2h30

Optional ($)

The pleasure of a 2 treatments package to recharge your batteries with this Japanese-inspired ritual.

Package of 2 moisturising treatments - 2h30

Optional ($)

The pleasure of a 2 treatments package to deeply moisturise your entire body.

Otaru canal cruise tour

Optional ($)

The journey begins with a visit to Nikka Whisky, a leading Japanese distillery in Yoichi, renowned for its award-winning single malt whiskies. Visitors can enjoy a self-guided tour through original stone buildings to learn about the whisky-making process. The itinerary continues with a 40-minute Otaru Canal Cruise, offering insights into Otaru's rich historical heritage. Afterwards, guests can shop or stroll in Otaru before heading back to the Resort.

Snow Festival Bus Tour

Optional ($)

Experience the charm of winter in Hokkaido with a bus tour to Sapporo Snow Festival, one of Japan’s most iconic seasonal events. Marvel at enormous snow and ice creations, wander through sparkling displays, and enjoy free time to soak up the festive atmosphere filled with music, lights and local treats. The tour is available only on February 4, 6, 8, and 10, 2026. Please note that the tour is subject to cancellation and a full refund if the minimum required group size of 12 participants is not reached 10 days prior to the departure date.

Tenguyama ropeway tour

Optional ($)

The journey begins with a visit to Nikka Whisky's Yoichi distillery, known for its award-winning single malt whiskies. There, guests can explore original stone buildings and learn about the whisky-making process on a self-guided tour. The journey continues to Tenguyama, offering panoramic views of Otaru, the Sea of Japan, and one of Hokkaido's three major night views, with a Michelin-starred observation deck. Finally, guests can enjoy shopping or strolling in Otaru before returning to the resort.

Kiroro Snow Activity World

Optional ($)

Delight in a wide array of snow-filled adventures at Kiroro Snow Activity World, from banana boating and snow rafting to cross-country skiing.

Pyjamas Club

Optional ($)

Want to spend an evening as a couple? With this group childcare service, you can leave your child in the capable hands of experienced G.Os. They will look after and entertain your little ones in a dedicated space designed for children's comfort and well-being.

Private ski/snowboard lessons for 1 people

Optional ($)

Enjoy a special winter sport experience by booking private lessons with an instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.

Private ski/snowboard lessons for 2 people

Optional ($)

Enjoy a special winter sport experience by booking private lessons with an instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.

Private ski/snowboard lessons for 3/4 people

Optional ($)

Enjoy a special winter sport experience by booking private lessons with an instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.

Overall Rating

Global rating: 4.9 / 5

  • Sleep Quality: 4.8 / 5
  • Location: 4.6 / 5
  • Rooms: 4.8 / 5
  • Service: 4.9 / 5
  • Value: 4.5 / 5
  • Cleanliness: 4.9 / 5

A Memory to Keep – Club Med Kiroro Grand

Eight days at Club Med Kiroro Grand felt like stepping into a world where joy was choreographed, care was intentional, and every encounter became a keepsake. From the moment we arrived, the G.O. team welcomed us with warmth and sincerity. Joa was a revelation—approachable, grounded, and someone I could have deep, meaningful conversations with. I was genuinely glad her Bali training was postponed—Kiroro needed her, and so did I. Intho, who received us on arrival, quietly anchored our stay. He helped with bookings and offered calm, comfort, and reliability throughout the week. Omen at the Teens Club was a gift to my boys. His gentle and engaging nature helped shift their perception from hesitation to excitement. They found belonging, and I found joy in watching them thrive. Reuniting with Arda, whom I first met at CM Cherating, was a highlight. Like a little brother, seeing him happy and thriving in Japan brought me quiet happiness. Jay from Welcome & Reception was a delightful surprise. We got to share meals together more than once—bonding over our mutual love for seafood and, to our surprise, discovering we share the same blood type. His charm, wit, and thoughtful conversation made each interaction feel light and memorable. Meeting him—and the rest of the incredible G.O. team—was a highlight. Sergey was incredibly patient and encouraging during the power walk and Nordic walk sessions. His calm guidance made the experience enjoyable and grounding. Since that walk, I found myself doing a quiet leisure walk alone after every lunch—just me, the mountain air, and the silence. It became a cherished ritual, a time to reflect and simply be. The F&B team was exceptional. Sam, the F&B manager, took feedback seriously—after I casually mentioned my love for seafood, she had Chef Dince John and his team prepare countless of special meal just for me. It was thoughtful and delicious. Eddy, Wisnu, Fin, and bartenders Dina, Bew, and James brought cheer and care to every meal. Even the omelette chef remembered my daily plain order—a small gesture that meant a lot. Joining Zumba and dance classes with Nico and Cheryl was pure joy. Their energy and artistry made movement feel like celebration. The nightly performances were extraordinary—elegant, vibrant, and full of heart. Kirby, the club’s DJ, kept the rhythm alive with her vibrant energy and seamless transitions. And Azura brought lightness and fun to the night scene—her presence made the parties feel spontaneous and inclusive, like joy was the dress code. In just one week, we celebrated weddings, Halloween, and Christmas—each festivity infused with Club Med’s signature flair. Surreal, spontaneous, and perfectly orchestrated. Other G.Os like Cay, Berfin, Josh, Jen, Ibra and the amazing family Hinako added layers of warmth and connection. Vicky at the boutique, Sobah and Ameen from housekeeping, and every G.O. we met made us feel seen, cared for, and celebrated. A special applause goes to CDV Merlin, whose energy and leadership set the tone for the entire resort. Whether you’re a first-time GM or a returning guest, Merlin and her team welcome you with open arms and radiant smiles. Her presence is magnetic—she leads with heart, precision, and contagious joy. This wasn’t just a holiday. It was a memory to keep. A constellation of care, connection, and celebration that I’ll carry with me—strategically, emotionally, and joyfully—for years to come.

Rating: 5 / 5

Written by: jaymeeong - - September 14, 2025

Give Big Thanks to Sports GO Team

Give Big thanks to Sports GO Team, especially for Tanjung, Bruno, Billy, Alan and Fred. They are nice and professional. Strongly recommend!!

Rating: 5 / 5

  • Rooms: 5 / 5
  • Value: 5 / 5
  • Sleep Quality: 5 / 5
  • Location: 5 / 5
  • Cleanliness: 5 / 5
  • Service: 5 / 5
Written by: Wanderer56010119420 - Taipei, Taiwan - September 10, 2025

Standout Staff: Stella and Arda Are Superstars!

Clubmed Kiroro Grand is a wonderful resort, but it's the people that make it exceptional. This trip was made unforgettable by two outstanding G.Os: Stella and Arda. From the moment we arrived, their enthusiasm was contagious. They constantly hyped up the energy, whether we were at a show, at dinner, or just passing by. They have a special gift for making every guest feel included and excited. Their great personalities shine through in everything they do, and it’s clear they are passionate about creating a fun and memorable experience for everyone. Leaving Kiroro Grand is hard because I will miss seeing their smiling, energetic faces every day. They are fantastic at their jobs and truly went above and beyond to make our trip incredible. Huge kudos to them both!

Rating: 5 / 5

Written by: Clarence L - - September 8, 2025

Exceptional Staff Made Our Holiday: Tong, Perla, and Sam Are Stars!

Our stay at Clubmed Kiroro Grand was elevated from great to absolutely extraordinary by three incredible staff members who treated us like family. A massive thank you to Tong, the Bar Manager. His care and concern for me and my family were evident from day one. He took care of anything and everything we needed with a smile, making us feel truly welcome and valued. His professionalism and passion for his job shine through in everything he does. He doesn't just manage a bar; he creates a warm, welcoming environment for everyone. We also must commend the incredibly talented Perla at the bar. Her passion for mixology is unmatched! She is so knowledgeable about every drink and even impressed us by identifying a cocktail just by smelling it! Her skill in mixing drinks is only surpassed by her super nice and friendly personality. We loved chatting with her and trying her creations. Finally, a special mention for Sam, who consistently went above and beyond for our family. She showed so much care and concern, proactively helping us with everything we could want or need. Her kindness and dedication were a constant comfort and will always be remembered. Tong, Perla, and Sam are truly precious assets to Clubmed. They are the reason we felt so at home and will be talking about this trip for years to come to our friends and family! Thank you all!

Rating: 5 / 5

Written by: Angela C - - September 8, 2025

Masterclass Instruction and a Warm Welcome - The Staff Make This Place!

5 Stars! ★★★★★ Our recent trip to Clubmed Kiroro was fantastic, largely thanks to two incredible staff members who went above and beyond. First, my mountain boarding instructor, Fede. As an expert snowboard instructor, his skills are second to none. His teaching was an absolute masterclass. He is incredibly passionate about what he does, and that energy is infectious. Despite me being a beginner, he was endlessly patient, super detailed in his instruction, and remained professional throughout. I have immense respect for his knowledge and his teaching method, and I truly felt I was learning from the best. Secondly, a huge shout-out to Bruno who led our walking tour of the resort. He was so warm and welcoming from the moment we met him. His professional and knowledgeable approach was complemented by a wonderfully laid-back nature that immediately made my entire family feel at ease. We felt so comfortable with him and enjoyed every minute of our tour. We absolutely loved him! Thank you, Fede and Bruno, for making our holiday so memorable. You are both a huge credit to Clubmed.

Rating: 5 / 5

Written by: CrispyTacoo - - September 8, 2025
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