- Details
- Rooms
- Restaurants & bars
- Activities
- Reviews
In the centre of the liveliest part of the Tignes ski resort, in Val Claret, the new Club Med Tignes Resort brings sparkle to the mountains. Here, sport and adrenalin come together in this amazing ski area suited to every skill level. The ambiance is happy and family friendly, right down to the decor where the colours and patterns add pizazz to the traditional mountain features. Elevate your holiday by immersing yourself in the comfort of the Suites in the Exclusive Collection Space and making the most of the personalised concierge service.
Why visit Tignes ?
- Explore the 300 kms of the magical ski domain of Tignes Val d'Isère, from the wooded valleys to the glaciers culminating at an altitude of over 3,000 m.
- Get together with your family to share precious moments in a resort with an energetic party feel.
- Take your time and notch up a few lengths in the biggest indoor pool at Club Med Les Alpes, before indulging in a restorative treatment in the Spa.
- Make your holiday extra special in a Suite in the Exclusive Collection Space and enjoy the peace and quiet around the fireplace in the Welcome Lounge.
The perfect room for your stay
Stylishly revisiting alpine references, the vibrant decor brings a contemporary mountain spirit to the cosy rooms. Our Exclusive Collection space features superb family Suites.
Superior
Capacity: 1 to 4 persons.
Dimension: 24 m² to 34 m²
- Laundry service (extra charge)
- Luggage service
- Telephone
- Internet
- Television(s)
- Kettle - Coffee/tea making facilites
- Baby bed (on demand)
- Baby welcome pack
- USB socket
- Heating
- Safe deposit box
- Socket type E : 220 - 240 V
Deluxe
- Lounge area
Capacity: 1 to 4 persons.
Dimension: 29 m² to 34 m²
- Laundry service (extra charge)
- Luggage service
- Pool towel
- Telephone
- Internet
- Television(s)
- Iron & ironing-board
- Mini fridge (non provisioned)
- Kettle - Coffee/tea making facilites
- Baby bed (on demand)
- Baby welcome pack
- USB socket
- Heating
- Safe deposit box
- Socket type E : 220 - 240 V
Exclusive Collection Space
- Living Room
- Children's Separate Room
Capacity: 1 to 4 persons.
Dimension: 70 m² to 70 m²
- Champagne served by the glass at 6pm in the private lounge
- Lunch offered if early arrival (prior to 3.00pm)
- Your luggage delivered to and picked up from your Suite
- Room Service included for continental breakfast
- Priority booking at the Club Med Spa
- Private bar and snacking at the conciergerie
- Concierge service
- Turndown Service
- Laundry service (extra charge)
- Cleaning on demand
- Room service (at extra cost) from 11 a.m to 11 p.m
- Pool towel
- Premium Wi-Fi
- Priority Booking at the Gourmet Lounge
- Upgrade transfer for G.M® with transfer package
- Minibar (non-alcoholic drinks) - refilled daily
- Telephone
- Espresso machine
- Television(s)
- Iron & ironing-board
- Kettle - Coffee/tea making facilites
- Sofa
- Bluetooth speakers
- Baby bed (on demand)
- Baby welcome pack
- Cast system
- USB socket
- Heating
- Safe deposit box
- Socket type E : 220 - 240 V
Indoor swimming pool
To relax, take advantage of our largest indoor pool in the Alps: swim 100 m in 4 lengths in the swim lane, the 25 m pool awaits you. It is also a place to relax with a view of the peaks.
Children's paddling pool available.
Children are under the supervision of their parents or an accompanying adult.
Club Med Spa by Sothys
10 Individuals treatments rooms
1 Duo treatment room
1 Manucure /pedicure treatment room
Tea & Relaxation area (in and out)
Loan of bathrobe and sIippers
Cloakroom
Equinoxe
This is the nerve centre of the Resort, where, depending on the time of day, the cosy atmosphere gives way to a party ambiance and stunning shows. The colours, the patterns, the bare wood and stone create an energising mountain world. Get together around the fireplace to share good times or take in the view through the huge picture windows - there's nothing better than relaxing in the comfortable armchairs of L'Equinoxe.
Le Val Claret
Like a walk in the mountains, our main restaurant Le Val Claret offers an invitation to explore the resort and local and international flavours. Le Hameau, Le Sentier, L’Atelier and Le Lac (for families) are all spaces that make up this unique place that symbolises togetherness and diversity. From the cuisines of the world to local specialities, the buffet offers something to please everyone.
Energy
Enjoy the view of the Tignes Val Claret resort from our largest outdoor bar in the mountains. With its multiple areas, the Energy bar is a place for festive get togethers or sunny reflections from the solarium, it all depends on the season and time of day. As its name suggests, this bar offers energy-packed coctails in its welcoming atmosphere as you admire the surrounding peaks.
Le Solstice
Restaurant closes for the 2024 summer season.
As its name suggests, the Gourmet Lounge celebrates the Summer Solstice with bonfires that light up the mountains every year. The subtle lighting creates an atmosphere that is both welcoming and sparkling, ideal for enjoying refined cuisine. The stone-clad wine cellar offers a selection of original regional wines.
Open for late lunches, at the sacred hour of teatime and in the evening for dinner served at your table by reservation.
Le Solstice Bar
Enjoy the peace and privacy of the Gourmet Lounge bar with a cocktail. Whether you are with friends, family or just a couple, the bar is a great place to meet and share.
Le Sommet Exclusive Collection Lounge Bar
Located at the top of the Resort, the Lounge bar reserved for residents of the Espace Exclusive Collection looks like a cabinet of curiosities. Its eclectic decor, suspended fireplace and terrace make it a unique space facing the vastness of the mountains.
Wine cellar
Warm and authentic, discover our Wine Bar and find an exquisite selection of wines (à la carte). Our sommelier will be happy to help you.
Snow garden
Your children can try winter sports in a dedicated space. They learn in a lovely snowy area, supported by their G.O and Ski School instructor, with gentle slopes, a carpet of snow and courses around figurines and under arches.
Ski Pro Shop
A team of professional ski and mountain G.O®s can advise you about the perfect equipment for your age, level and ski conditions. Their main priority is your safety and comfort.
At the Ski Pro-Shop, you can rent skis, buy protective gear and get your own equipment maintained (repairs, waxing).
Throughout your stay, you have the best experts in winter sports at your disposal and you're with one of the best stocked equipment rental companies in the business.
Ski Room
Morning and evening, this is a must for all skiers and snowboarders. At the start of the day, you will find your boots and your skis in your own locker. Before leaving, you can also recharge your batteries in a cosy corner with self-serve hot drinks, juices and pastries. Once you've left the Ski Room, slip on your skis and go straight to your course or a ski lift. In the evening, you can come back with your skis on your feet.
Sauna
Mixed gender.
Free access.
Cardio Training Space
The cardio-training room is equipped by Matrix, one of the leading top-of-the-range brands of professional cardio-vascular and muscle-strengthening equipment.
The heavy-duty equipment with dynamic performance, elegant design and advanced features will transform your training experience.
Hammam
Mixed gender.
Access to the hammam in the Spa is charged extra but included free when purchasing a treatment.
Whirlpool bath
Mixed gender.
Free access.
Yoga Studio
The view of the mountains encourages calmness and meditation: the perfect conditions for yoga. The Studio is cosy and private, making it easy to reconnect with yourself and the surrounding natural environment.
Enjoy a playing field as vast as nature itself
Collective sports events and tournaments are temporarily suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.
Activities:
New activities
Included
In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: -Games to get to know each other better and encourage group bonding -Mobile lounge areas to hang out, play and connect in the Resort -An exciting escape game to foster team spirit -Exclusive evenings to make every night a celebration -Collective choreographies to dance, perform, and shine together -A festive after-ski to celebrate and enjoy together -Tailor-made trips* to explore and create unique memories together
Club Med Amazing Family!
Included
Club Med Amazing Family! celebrates the family in the snow. Parents - share fun times and togetherness with your children during your holiday in the mountains. Take part in new activities specially designed for families so they can get much more than their fair share of fun and take home bags of great memories. Giant outdoor wooden games, relaxation, festive events: take advantage of a programme designed for kids and adults, around the following themes: - Time to Play: challenge yourselves, work as a team, reconnect with your inner child through games - Time to Snow: take advantage of equipment designed for fun in the snow - Time to Celebrate: tuck in around a delicious giant tea party, do your party piece, take part in a medal ceremony
High Intensity Training
Included
Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.
Low-density Training
Included
Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.
ESF group ski lessons for Kids
Included
The ESF instructors accompany the youngest in their learning to ski year after year. From snowplough to first tricks, progress is always rewarded with iconic medals, from Piou-Piou to the Gold Star. The children are divided into groups of a similar level.
New activities
Included
Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the winter sports on offer: -Games to foster group bonding -Twisted activities to rediscover them in unexpected ways -A festive after-ski to celebrate and enjoy together -Arts-and-crafts workshops to unleash their inner artist and let creativity soar -Latest dance trends to take centre stage, show off their skills and create unforgettable memories
Facial Treatment - 50 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 50 minutes of facial treatment from our selection of treatments proposed at the Spa.
Massage - 50 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 50 minutes of massage from our selection of treatments proposed at the Spa.
Vibhava Yoga
Included
Immerse yourself in the world of Yoga with this complete, varied and accessible practice designed by Heberson. Work on muscles, joint flexibility, breathing and concentration. The sequence of exercises, postures, moments of relaxation and meditation constitutes the basis of the courses.
ESF group ski lessons for Teens
Included
Between teenagers, the adventure is within reach of a spatula. Everything is designed for their pleasure and their need for freedom in complete safety. Divided by level, the teens enjoy the joys and sensations of the mountain under the watchful eye of the instructor.
ESF group snowboard lessons for Kids & Teens
Included
Learn to master your board, do a series of tricks, try a few jumps and make beautiful turns... snowboarding is more than just a sport, it's almost a way of life. Younger learners progress quickly under the supervision of specialist ESF instructors. In small groups by skill level, they learn, progress and quickly start to enjoy themselves. The aim? To become an "Izzy Rider"!
Evening
Included
Looking forward to a quiet dinner with your partner or with friends ? You can entrust them to our experienced G.O. They will have a dinner and be able to take part in fun activities, while you enjoy your meal in peace.
Evening
Included
After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.
Evening Service
Optional ($)
After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.
Tailored Treatments - 2 hours
Optional ($)
Enjoy the total freedom of two hours' treatment of your choice, from our selection of treatments proposed at the Spa.
Family show time
Included
Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.
Pool free access
Included
The Resort pool is there for you to use all day long. Whether it's a place of calm solitude for a relaxing morning swim or ringing with laughter as you splash about with loved ones, there are so many ways to enjoy the pool.
ESF group ski lessons for Adults
Included
A course for every level of skill. From learning to ski to off-piste skiing, the instructor will give you technical advice and help you explore the ski area. You'll be in a group with a similar skill level, so you can enjoy the mountains and skiing to the full. Experienced skiers can try cross-country skiing as an introduction or full-on, for half a day, if snow conditions allow.
ESF group snowboard lessons for Adults
Included
Looking for new boarding sensations? Snowboarding is both a sport and a way of life. Learn with ESF instructors who are specialists in the discipline, and make fast progress in small groups with the same skill level. Mix and match your activities depending on the weather conditions and the area. Freeride, freestyle, jumps, powder... you can snowboard in complete freedom.
Tailored Treatments - 4 hours
Optional ($)
Enjoy the total freedom of four hours' treatment of your choice, from our selection of treatments proposed at the Spa.
Tailored Treatments - 6 hours
Optional ($)
Enjoy the total freedom of six hours' treatment of your choice, from our selection of treatments proposed at the Spa.
After Skiing Treatments - 2 days
Optional ($)
In winter only. Ideal for short stays.
After Skiing Treatments - 3 days
Optional ($)
In winter only. An ideal programme, scheduled for an optimal "back into shape" regime.
Show time
Included
Enter stage left: it's time to create and rehearse their own show. Fun with friends is a great way to develop new talents.
Team Rider
Included
The Team Rider teen programme allows skiers of class 3 and above to switch between different ways of skiing, gliding and learning different techniques. You can choose moguls, jumps, skiing at the edge of the slopes, slalom, skicross, routes through the forest and powder skiing. Equipped with the latest equipment, teenagers are also introduced to and learn awareness of mountain safety.
Family "Big Snack"
Included
Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savour time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.
Ambiance and entertainment
Included
Share great times, both during the day and on into the evening. Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. Reconnect with family and friends and enjoy creative, interactive workshops and games together. There are plenty of surprises and entertainment for children and grown-ups to keep everyone buzzing throughout your holiday.
Show
Included
In the theater or under a starry sky, settle into your seat and enjoy the show. Your G.O.® team will express their talent and creativity with songs, dances and performances that will amaze you. Laughs and applause ring through the resort and carry you away.
Family Spa
Optional ($)
The Club Med Spa opens its doors to children and teenagers. A selection of treatments to be enjoyed alone, with family or friends, is offered to help them discover the world of well-being. You can also find specific products formulated by a brand dedicated to children's skincare (in a selection of Resorts only, information at the Spa reception).
Spinning
Included
Pedal an indoor bike and push your limits. Alternate climbs and sprints while controlling the intensity. Work out and improve your respiratory capacity.
New fun activities
Included
Mini Club Med + adds new activities offering fun, cooperation and adventure. It's all go for: -Super pilot: a challenge where kids learn self-confidence, guided along a pathway with their eyes blindfolded -Igloo village : collaborative construction of an Igloo village to experience mountain life for the duration of the activity -Zen tales: time for a break! Children learn to relax, through a clever mix of stories and yoga poses. Yeti bootcamp, Nature detective, Hero's parade... and lots of other activities to be explored on site. These activities, designed for different age groups, support children in discovering their strengths, with group games and fun for all.
Creative workshops
Included
Sensory activities for tiny tots, and colouring or hands-on activities for older children.
Early learning
Included
Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.
"Learning to ski and the pleasures of snow" course
Optional ($)
Are your children ready to start winter sports? 3 year olds can try skiing in the snow garden, offered on demand within Petit Club Med. They try gentle downhills and earn their Piou Piou medal. And fall in love with skiing.
Walks
Included
A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.
Club Med Baby Welcome
Included
Thanks to the Club Med Baby Welcome Kit, carefree travel with your baby. Equipped with everything necessary for the wellbeing of your little one: reserved in advance without additional costs, childcare material for children aged from 0 to 23 months awaits you in your room on arrival. Also, on request, take advantage of the loan of a pushchair.
Facilitate your arrival
Included
Enjoy winter sports from the moment you arrive. No more queues to collect your equipment, register for lessons or enrol your children at the Children's Clubs. Simply give your details online and your G.Os will get everything ready for when you arrive! Everything is taken care of, so you can relax into your holidays.
Children's skiing lessons in Hebrew
Included
Children will have an instructor from the Ski School, accompanied by a hebrew-speaking G.O®. 5 hours of group lesson per day, from Monday to Friday. Lesson according to your level : Ourson/Pink, Flocon /White, 1ere Étoile/Green, 2ème Étoile/Red, 3ème Étoile /Blue, Étoile de Bronze/ Brown star, Étoile d’Or/Yellow Star.
Children's skiing lessons in Hebrew 1st Green star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Hebrew 2nd red star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew-speaking G.O©. For information: ● 5 hours of group lesson per day, from Monday to Friday. ● At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Hebrew 3rd Blue star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Hebrew Brown star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Hebrew Flocon White
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Hebrew Ourson Pink
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Hebrew Yellow star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Hebrew -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian
Included
Children will have an instructor from the Ski School, accompanied by a russian-speaking G.O®. 5 hours of group lesson per day, from Monday to Friday. Lesson according to your level : Ourson/Pink, Flocon /White, 1ere Étoile/Green, 2ème Étoile/Red, 3ème Étoile /Blue, Étoile de Bronze/ Brown star, Étoile d’Or/Yellow Star.
Children's skiing lessons in Russian 1st Green star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian-speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian 2nd red star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian 3rd Blue star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian Brown star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian Flocon White
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian-speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian Ourson Pink
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Children's skiing lessons in Russian Yellow star
Optional ($)
Children from 4 to 11 years old will have an instructor from the Ski School, accompanied by a Russian -speaking G.O©. For information: 5 hours of group lesson per day, from Monday to Friday. At certain dates, and only for 7-day stays with arrival on Sunday.
Private Instructor
Optional ($)
Enjoy a special winter sport experience by booking private lessons with an ESF instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.
AQUADYNAMIC™
Included
Build endurance and tone assisted by the lift and resistance of the water. The dynamic exercises are guided by music in a fun atmosphere.
Cardio-Training Room
Included
Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines. - an area is dedicated to functional training with different structures to accommodate various workshops (punching bag, endless rope, traction, etc.)
Vibhava Yoga Soft
Included
Practice by taking the time to listen to your body. Break down the movements to eliminate areas of discomfort. Relaxation helps you reach a deep state of relaxation.
Wellness Workshops
Included
The quest for well-being is at the heart of these Yoga inspired workshops. Choose one or more workshops: - Relaxation and Meditation workshop - Breathing workshop - Back pain workshop - Strength and Endurance workshop
Global rating: 4.5 / 5
- Location: 5.0 / 5
- Sleep Quality: 4.5 / 5
- Rooms: 4.5 / 5
- Service: 4.5 / 5
- Value: 4.0 / 5
- Cleanliness: 4.5 / 5
Be aware how you are treated when something goes wrong
As a first-time skiing family, we chose the trusted resort of Club Med for our holiday. Regrettably, despite the significant investment, we were deeply disappointed with Club Med's approach to customer service when issues arose. Let's start with the positives of the resort: - Excellent Location: Situated beautifully at the base of the glacier with stunning views of the ski lifts. - Comfortable Rooms: Our interconnecting rooms were of a decent size for European standards and were cleaned daily. - Fantastic Pool and Gym Facilities: We thoroughly enjoyed these amenities during our stay. - Outstanding Ski Staff: Though it's worth noting that these staff members might not be directly employed by Club Med. - Ski resort - is for intermediate and advanced skiers. This is not resort if you learning how to ski, as very few green or blue runs unless you take a bus, which is not nice if you learning. However, there were significant drawbacks: - Mismanaged Transfers: Despite providing accurate flight details, Club Med failed to ensure the correct transfer time, resulting in a last-minute scramble and a cramped journey that left our children unwell. Unfortunately, Club Med hasn't fully acknowledged their responsibility for this error or offered adequate compensation. It took us full day to eventually convince the front desk staff to help us change our transfer to reasonable time and understand that they had incorrect date on their system. Nightmare! - Family-Centric Entertainment: Evening entertainment heavily caters to families with young children, leaving little enjoyment for adults or teenagers. Subpar Staff Entertainment: Staff doubling as entertainers lacked professionalism and talent. - Disappointing Dining Experience: The buffet offered tasteless food, and securing a table each evening was a challenge due to apparent reservations by other guests. The à la carte restaurant, while bookable, provided average-to-poor food unsuitable for young adults or children. - Lack of Accountability: Club Med's response to our issues highlighted a concerning inability to take responsibility and provide satisfactory resolution. In conclusion, we won't be booking with Club Med again due to their inadequate response to problems and lack of accountability. It's essential for travelers to research and consider customer reviews, such as those on Trustpilot, to make informed decisions when booking holidays.
Rating: 2 / 5
- Rooms: 3 / 5
- Value: 2 / 5
- Sleep Quality: 3 / 5
- Location: 5 / 5
- Cleanliness: 4 / 5
- Service: 1 / 5
Fantastic hotel and location
This is my third time at Club Med and this is undoubtedly the best of the 3, I am a pretty fussy traveler and can honestly say that this hotel is one of the best ski hotels you can stay at. Some of the other reviews do not do this hotel justice.... Facilities that I thought were excellent were the outdoor jacuzzis and the perfect-temperature indoor pool, there was also a sauna and steam room. My room was a suite with access to a lounge with table service and a concierge. The food in the restaurant was excellent and the house wine was reasonably good. All the hotel areas and facilities were spotless and the cutlery and plates were gleaming. This is a true ski in/out with the lift about 30m from the boot room, the boot room was also well designed and had a self-service refreshments area with snacks. The hotel is huge but it's divided into separate blocks, each with a couple of lifts so no hanging around waiting. The staff were professional and very attentive, a real credit to the Club Med brand. Would I go again? Absolutely!
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Good hotel, bad restaurant and service
Few of the problems in the hotel: 1. The food is served cold! 2. There is a lot of variety but the taste is not good. As if not enough attention is given to the food. 3. Breakfast is served until 09:30 in program but actually from 09:00 there is almost no food left. Each and every day I had to speak to the man or woman in charge to get some food as many things were gone. When asked, sometimes they said - no more left, sometimes they brought some more. Never heard of such service. 3. The staff in the restaurant are not friendly. A.They are shouting to each other. B.they are blocking part of the restaurant at 09.00 so people will not get there but when we were already sitting there, I had every time I went with my baby in a stroller to move the chairs. C. They are telling people to finish eating at 09:30 as place is getting closed. I must say the restaurant on the 5th floor is much better. Service and food were good!
Rating: 3 / 5
- Rooms: 4 / 5
- Value: 3 / 5
- Sleep Quality: 4 / 5
- Location: 5 / 5
- Cleanliness: 4 / 5
- Service: 2 / 5
excellent family ski break
excellent place from the moment you enter till the moment you leave they will take care of you. the Kids GEO team and the Hebrew speaker ski teacher make the kids stay enjoyable and memorable.
Rating: 5 / 5
- Rooms: 4 / 5
- Value: 4 / 5
- Sleep Quality: 4 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Very good club except for
The food which was not well cooked (or too cooked or not enough) and was about the same every day. After we spoke with the chief of the club (Eric) the food was much better
Rating: 4 / 5
- Rooms: 5 / 5
- Value: 3 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Choose your dates
$4,737.72
Conditions
Price per adults in occ. 2. Calculated for a stay of 7 night beginning on November 30, 2024 in Superior Room with a flight departing from MONTREAL. Taxes and fees included.