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Practical information about Banff

2022 / 2023 season

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Hello,

Here is some important information about the destination of your trip. Thank you for reading it.
We thank you for your confidence and wish you a safe journey!

The Gendron Travel Team

 

ON-SITE REPRESENTATIVES
Our on-site representatives:

Hélène Turgeon & Marc Gosselin

from January 4th 2023 onwards

 

Welcome to Banff!

We are pleased to welcome you to your destination. It will be our pleasure to ski with you on a guided tour to discover the ski area of your choice (Banff Sunshine or Lake Louise). We will contact you by email the week before your arrival to set the date and time of your orientation tour offered to you at the beginning of your stay. See you soon!
See you soon!

Hélène and the team

Phone: 403-991-6501
Email: RepBanff.Gendronski@gmail.com
USEFUL LINKS

Here are a few links that could be useful during you stay:

 
  • Pre-Arrival Experience document for this season
  • Trail maps: skibig3.com/trail-maps/
  • Snow conditions: https://www.skibig3.com/snow-conditions/
  • Webcams : https://www.skibig3.com/web-cams/
  • Ski Shuttles from Banff or Lake Louise to ski resort: https://www.skibig3.com/ski-shuttle/
    Face masks are still strongly suggested all ski shuttles. If you opted for a car rental, weekends and holidays may be busy and parking lot may become full. Banff Sunshine has limited parking available which may become full on busy weekends and during peak holiday time periods. Should the parking lot become full, SkiBig3 guests will be redirected to Lake Louise or Mt Norquay. Parking is not available on the resort access road. To avoid disappointment, arrive early (or later) in the day. Shuttle service runs throughout the day from Banff hotels. Skiers can continue to access the mountain regardless of the parking situation when arriving by shuttle.
  • Take advantage of great perks & experiences by presenting your lift ticket, details: skibig3.com/lift-tickets/pass-perks/
  • For a complete list of all pass partners, download the app: https://www.skibig3.com/skibig3-app/.
  • How to get around in Banff: https://www.banfflakelouise.com/explorethepark/transit-and-shuttles
  • Calendar of events: https://www.banfflakelouise.com/events     https://www.skibig3.com/events/
  • Shopping: https://www.banfflakelouise.com/shopping
  • Restaurants & bars: https://www.banfflakelouise.com/dining-nightlife
  • National Parks entrance fee information for clients who opted for car rental: https://www.pc.gc.ca/fr/pn-np/ab/banff/visit/tarifs-fees
   
LIFT TICKET
The lift tickets will be delivered directly to your hotel and it will be given to you upon check-in.
For clients who have not booked the accommodation through Gendronski; or less than 72 hours prior to your arrival in town; you will need to exchange your voucher at the SkiBig3 Adventure Hub is located at 114 Banff Avenue and is open daily 8:00 AM to 9:00 PM. We strongly suggest you do this upon your arrival in Banff (the day before your first day of ski).
     
LESSONS AND EQUIPMENT RENTAL
Please refer to the information on each voucher. We strongly suggest you pick-up your rentals upon your arrival in Banff or the day before your first day of ski (between 1:30 pm and 7:30 pm). Refer to your rental voucher for exact location and opening hours. This will enable you to skip the waiting time in the store and be on time for your mountain tour on your first day of skiing.    
CANADIAN PROOF OF VACCINATION
To create your Canadian proof of vaccination please register your information on https://covid19.quebec.ca/PreuveVaccinale/en this will automatically generate your Canadian proof of vaccination via a pdf document. We suggest you generate yours and carry it with you during your holidays within and outside of Canada, as some provinces or territory could require this federal proof of vaccination.
     
The entire GENDRONSKI team wishes you a great vacation!
514-866-8747450-373-87471-800-561-8747
Don’t hesitate to contact your booking agent if additional information is required.
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Phones:
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Our business hours:
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          • Banff – Lake Louise
          • Canmore
          • Castle Mountain
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        • British Columbia
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          • Panorama
          • Red Mountain
          • Revelstoke
          • SilverStar
          • Sun Peaks
          • Whistler
          • Whitewater
        • Quebec
          • Bromont
          • Charlevoix
          • Chic-Chocs, Gaspésie
          • Mont-Sainte-Anne
          • Sutton
          • Tremblant
      • Europe
        • Austria
          • Innsbruck
          • Kitzbühel
          • Lech
          • Sölden
          • St. Anton
        • France
          • 3 Vallées
            • Brides-les-Bains (3 vallées)
            • Les Menuires (3 vallées)
            • Méribel (3 vallées)
            • Val Thorens (3 vallées)
          • Avoriaz
          • Chamonix
          • La Grave
          • La Plagne
          • Les Arcs
          • Tignes
          • Val d’Isère
        • Italy
          • Courmayeur
          • Val Gardena
        • Switzerland
          • Grindelwald
          • Verbier
          • Zermatt
      • Japan
        • Hakuba Valley
        • Niseko
        • Okushiga Kogen
      • South America
        • Chile
          • Farellones
          • Portillo
          • Santiago
          • Valle Nevado
      • United States
        • Alaska
        • California
          • Mammoth Mountain
          • North Lake Tahoe
          • Palm Springs
          • San Diego
          • South Lake Tahoe
        • Colorado
          • Aspen Snowmass
          • Breckenridge
          • Steamboat
          • Vail
        • Montana
          • Big Sky
        • Utah
          • Park City
          • Salt Lake City
          • Snowbird
        • Vermont
          • Jay Peak
          • Killington
          • Stowe
        • Wyoming
          • Jackson Hole
    • Specialized products
      • Cat-ski
      • Club Med
      • EPIC Pass
      • Heliskiing
      • IKON PASS
      • Ski safari
      • Cross-country skiing
      • Ski touring
    • Twinning available
    • Promotions
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    • Twinning available
    • Promotions
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    • Destinations
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      • Air Canada Vacations
      • Club Med
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      • Sunwing Vacations
      • Transat
    • Twinning available
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  • More
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    • About
      • Job Offers
      • Our team
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      • Awards and distinctions
      • Terms and conditions
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    • Services
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      • Gift certificates
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      • Rent our coaches
      • Rent our houses
    • Contact us
      • Newsletter
      • Sponsorship
      • Quote request
  • Fr