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Iberostar Grand Paraiso Adults Only - All Inclusive

Rating: 5/5

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When you stay at Iberostar Grand Paraiso Adults Only - All Inclusive in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and Paradise Beach. This 5-star aparthotel is 12.8 mi (20.6 km) from Quinta Avenida and 13.5 mi (21.7 km) from Playa del Carmen Main Beach.

Near Maroma Beach

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Venecia, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.

Maroma Beach - 0.1 km / 0.1 mi
Paradise Beach - 0.1 km / 0.1 mi
Virgen Beach - 0.9 km / 0.5 mi
Playa Paraiso Golf Course - 2.2 km / 1.3 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2.9 km / 1.8 mi
El Manglar Golf Course - 4 km / 2.5 mi
Tres Rios Ecopark - 12 km / 7.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 13.5 km / 8.4 mi
Sanctuary of Hope and Time Capsule - 13.5 km / 8.4 mi
El Camaleón Mayakoba Golf Course - 13.9 km / 8.6 mi
Gran Coyote Golf - 16.6 km / 10.3 mi
Playa Xcalacoco - 17.5 km / 10.9 mi
Puerto Morelos Town Square - 17.6 km / 11 mi
San Jose Catholic Parish - 17.6 km / 11 mi
Ojo de Agua Beach - 17.7 km / 11 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 54.2 km / 33.7 mi
Cancun Intl. Airport (CUN) - 38.9 km / 24.2 mi

Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Villa

2 Double Beds or 1 King Bed

2088-sq-foot room, furnished patio with garden views


Relax - Private pool and indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 2088ft2

Services offered:
  • Furnished patio
  • Premium bedding
  • Satellite TV service
  • Window screens
  • Blackout drapes/curtains
  • Desk
  • Private plunge pool
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Down comforter
  • Air conditioning
  • Flat-panel TV
  • Non-Smoking
  • Champagne service
  • Turndown service
  • Pillow menu
  • Laptop-friendly workspace
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Frette Italian sheets
  • iPod docking station
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Private spa tub (indoor)
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Free bottled water
  • Private pool
Bedding configuration:
  • 1 King
  • 2 Full

Superior Suite, Ocean View, Corner

2 Double Beds or 1 King Bed

646-sq-foot room, located on the top floor, balcony with ocean views


Relax - Outdoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • Balcony
  • iPod docking station
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Toilet paper
  • Shampoo
  • Private spa tub (outdoor)
  • DVD player
  • Slippers
  • Private bathroom
  • Bathrobes
  • Location - top floor
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King
  • 2 Full

Last Available Room

1 Double Bed or 1 King Bed

646-sq-foot room with garden views


Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • iPod docking station
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King
  • 1 Full

Suite, Pool View

1 King Bed

646-sq-foot room, located on the ground floor, furnished balcony with pool views


Layout - Bedroom

Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • iPod docking station
  • Furnished balcony
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Private spa tub (indoor)
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Location - ground floor
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King

Superior Suite

2 Double Beds or 1 King Bed

646-sq-foot room, located on the top floor, furnished balcony with garden views


Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • iPod docking station
  • Furnished balcony
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Private spa tub (indoor)
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Private bathroom
  • Bathrobes
  • Location - top floor
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King
  • 2 Full

Suite (Promo)

2 Double Beds or 1 King Bed

646-sq-foot room with garden views


Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • iPod docking station
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King
  • 2 Full

Suite, Oceanfront

2 Double Beds or 1 King Bed

646-sq-foot room, located on the ground floor, furnished balcony with ocean views


Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • iPod docking station
  • Furnished balcony
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Private spa tub (indoor)
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Location - ground floor
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King
  • 2 Full

Suite

2 Double Beds or 1 King Bed

646-sq-foot room, furnished balcony with garden views


Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Accessibility - Accessible bathtub

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Bathroom grab bars
  • Premium bedding
  • Satellite TV service
  • Window screens
  • Blackout drapes/curtains
  • Desk
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Accessible bathtub
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Down comforter
  • Air conditioning
  • Flat-panel TV
  • Non-Smoking
  • Champagne service
  • Turndown service
  • Pillow menu
  • Laptop-friendly workspace
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Frette Italian sheets
  • iPod docking station
  • Furnished balcony
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Private spa tub (indoor)
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Free bottled water
Bedding configuration:
  • 1 King
  • 2 Full

Superior Suite, Oceanfront

2 Double Beds or 1 King Bed

646-sq-foot room, located on the top floor, furnished balcony with ocean views


Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Services offered:
  • Non-Smoking
  • Champagne service
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Pillow menu
  • Window screens
  • Laptop-friendly workspace
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Ceiling fan
  • Private spa tub
  • Free WiFi
  • Phone
  • Desk
  • Frette Italian sheets
  • iPod docking station
  • Furnished balcony
  • Minibar (stocked, free items)
  • Towels provided
  • Eco-friendly toiletries
  • Bedsheets provided
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Soap
  • Private spa tub (indoor)
  • Toilet paper
  • Shampoo
  • DVD player
  • Slippers
  • Private bathroom
  • Bathrobes
  • Location - top floor
  • Free toiletries
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Flat-panel TV
  • Free bottled water
Bedding configuration:
  • 1 King
  • 2 Full

Informations about the hotel:

  • Service animals not allowed
  • Pets not allowed
  • Gap period enforced between guest stays - 24 hours
  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Temperature checks are available to guests
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Cashless transactions are available
  • Children not allowed
  • Masks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Food service has been amended for enhanced safety
  • Essential workers only - NO
  • Contactless check-in is available
  • Electrostatic spray is used for disinfection
  • Gloves are available to guests
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Minimum guest age is 18
  • Caters to adults only
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Property confirms they are implementing enhanced cleaning measures
  • EarthCheck
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Services offered by the hotel:

  • Golf cart
  • Proposal/romance packages available
  • Optional golf privileges
  • Eco-friendly cleaning products used
  • Number of slot machines - 25
  • Outdoor furniture
  • Outdoor entertainment area
  • Number of gaming tables - 4
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • Number of beach bars - 1
  • Bicycle tour information
  • Number of indoor pools - 1
  • Number of swim-up bars - 1
  • In-room accessibility (in select rooms)
  • Tours/ticket assistance
  • Accessible bathroom (in select rooms)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Multilingual staff
  • Conference center
  • Evening entertainment
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Table tennis
  • Wheelchair-accessible registration desk
  • Golfing on site
  • Garden
  • Free use of nearby fitness center
  • Wedding services
  • Beach towels
  • Shopping mall on site
  • Golf driving range on site
  • Golf lessons on site
  • Pro shop
  • Clubhouse
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Library
  • Kayaking on site
  • Hair salon
  • Tennis on site
  • Terrace
  • ATM/banking
  • Golf course on site
  • Parasailing on site
  • Concierge services
  • Pilates classes on site
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Beach yoga on site
  • Pool umbrellas
  • Number of meeting rooms - 4
  • Conference space size (meters) - 3515.00
  • Sailing on site
  • Scuba diving on site
  • Free buffet breakfast
  • Free breakfast
  • Water dispenser
  • Daily
  • Turkish bath/Hammam
  • Ecotours nearby
  • Casino
  • Snorkeling on site
  • Wheelchair accessible (may have limitations)
  • Beach umbrellas
  • Nightclub
  • Health club
  • Spa treatment room(s)
  • Full-service spa
  • Tennis lessons on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Billiards or pool table
  • Number of restaurants - 6
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Beach sun loungers
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Conference space size (feet) - 37835

Checkin time:3:00 PM to midnight

Checkin instructions:Front desk staff will greet guests on arrival.

Checkout time:12:00 PM

Fees payable upon arrival:

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Things you should know before you go:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Request a quote
Questions about this accommodation?
514-866-8747450-373-87471-800-561-8747
Contact us
Travel insurance
Our specialists
Arianne Leduc
Roxanne Blanchet
Caroline Proulx
Johanna Luparini
Annie Gauthier
Ève Bourdeau
Isabelle Coté
Èvelyn Primeau
Kathleen Pimentel
Jérémie Larouche
Phones:
  • 514-866-8747
  • 450-373-8747
  • 1-800-561-8747
Fax:
450-373-2368
Email: info@voyagesgendron.com
Address:

247 Rte 338,
Les Coteaux,
Québec, J7X 1A2 Canada

Our business hours:
Monday to Wednesday: 9 AM to 5:30 PM
Thursday and Friday : 9 AM to 8 PM
Saturday: 9 AM to 4 PM

Prices advertised on our Website are valid when buying all services during the same session. If you log out, prices may be different during your next session.
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