Hotel Iberostar Grand Hotel Paraiso

Details
Rooms
Services
Hotel policies

When you stay at Iberostar Grand Paraiso Adults Only - All Inclusive in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and Paradise Beach. This 5-star aparthotel is 12.8 mi (20.6 km) from Quinta Avenida and 13.5 mi (21.7 km) from Playa del Carmen Main Beach.

Near Maroma Beach

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Venecia, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.

Maroma Beach - 0.1 km / 0.1 mi
Paradise Beach - 0.1 km / 0.1 mi
Virgen Beach - 0.9 km / 0.5 mi
Playa Paraiso Golf Course - 2.2 km / 1.3 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2.9 km / 1.8 mi
El Manglar Golf Course - 4 km / 2.5 mi
Tres Rios Ecopark - 12 km / 7.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 13.5 km / 8.4 mi
Sanctuary of Hope and Time Capsule - 13.5 km / 8.4 mi
El Camaleón Mayakoba Golf Course - 13.9 km / 8.6 mi
Gran Coyote Golf - 16.6 km / 10.3 mi
Playa Xcalacoco - 17.5 km / 10.9 mi
Puerto Morelos Town Square - 17.6 km / 11 mi
San Jose Catholic Parish - 17.6 km / 11 mi
Ojo de Agua Beach - 17.7 km / 11 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 54.2 km / 33.7 mi
Cancun Intl. Airport (CUN) - 38.9 km / 24.2 mi

Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Villa

2 Double Beds or 1 King Bed

2088-sq-foot room, furnished patio with garden views

Relax - Private pool and indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 2088ft2

Bedding configuration:

1 King
2 Full

Superior Suite, Ocean View, Corner

2 Double Beds or 1 King Bed

646-sq-foot room, located on the top floor, balcony with ocean views

Relax - Outdoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
2 Full

Last Available Room

1 Double Bed or 1 King Bed

646-sq-foot room with garden views

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
1 Full

Suite, Pool View

1 King Bed

646-sq-foot room, located on the ground floor, furnished balcony with pool views

Layout - Bedroom

Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King

Superior Suite

2 Double Beds or 1 King Bed

646-sq-foot room, located on the top floor, furnished balcony with garden views

Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
2 Full

Suite (Promo)

2 Double Beds or 1 King Bed

646-sq-foot room with garden views

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
2 Full

Suite, Oceanfront

2 Double Beds or 1 King Bed

646-sq-foot room, located on the ground floor, furnished balcony with ocean views

Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
2 Full

Suite

2 Double Beds or 1 King Bed

646-sq-foot room, furnished balcony with garden views

Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Accessibility - Accessible bathtub

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
2 Full

Superior Suite, Oceanfront

2 Double Beds or 1 King Bed

646-sq-foot room, located on the top floor, furnished balcony with ocean views

Relax - Indoor private spa tub

Internet - Free WiFi

Entertainment - Flat-screen TV, satellite channels, and iPod dock

Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking

Capacity: 2 persons.

Dimension: 646ft2

Bedding configuration:

1 King
2 Full

Informations about the hotel:

Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
Temperature checks are available to guests
Property uses a professional cleaning service
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Cashless transactions are available
Children not allowed
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Contactless check-in is available
Electrostatic spray is used for disinfection
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Minimum guest age is 18
Caters to adults only
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Property confirms they are implementing enhanced cleaning measures
EarthCheck
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Reservation might be required for some facilities onsite
Individually-wrapped food options are available for lunch
Commonly-touched surfaces are cleaned with disinfectant

Services offered by the hotel:

Golf cart
Proposal/romance packages available
Optional golf privileges
Eco-friendly cleaning products used
Number of slot machines - 25
Outdoor furniture
Outdoor entertainment area
Number of gaming tables - 4
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of outdoor pools - 2
Number of beach bars - 1
Bicycle tour information
Number of indoor pools - 1
Number of swim-up bars - 1
In-room accessibility (in select rooms)
Tours/ticket assistance
Accessible bathroom (in select rooms)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Multilingual staff
Conference center
Evening entertainment
Elevator
Fitness facilities
Banquet hall
Wheelchair-accessible concierge desk
Table tennis
Wheelchair-accessible registration desk
Golfing on site
Garden
Free use of nearby fitness center
Wedding services
Beach towels
Shopping mall on site
Golf driving range on site
Golf lessons on site
Pro shop
Clubhouse
Porter/bellhop
Business center
24-hour front desk
Library
Kayaking on site
Hair salon
Tennis on site
Terrace
ATM/banking
Golf course on site
Parasailing on site
Concierge services
Pilates classes on site
Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Beach yoga on site
Pool umbrellas
Number of meeting rooms - 4
Conference space size (meters) - 3515.00
Sailing on site
Scuba diving on site
Free buffet breakfast
Free breakfast
Water dispenser
Daily
Turkish bath/Hammam
Ecotours nearby
Casino
Snorkeling on site
Wheelchair accessible (may have limitations)
Beach umbrellas
Nightclub
Health club
Spa treatment room(s)
Full-service spa
Tennis lessons on site
Windsurfing on site
Yoga classes/instruction on site
Billiards or pool table
Number of restaurants - 6
Spa services on site
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Sauna
Steam room
Free self parking
Conference space
Free valet parking
Beach sun loungers
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 37835

Checkin time:3:00 PM to midnight

Checkin instructions:Front desk staff will greet guests on arrival.

Checkout time:12:00 PM

Fees payable upon arrival:

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Things you should know before you go:

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).