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Nestled in the heart of Kiroro, a mountainous region of Hokkaido renowned for its generous snow cover, Club Med Kiroro Grand is the perfect place for families to share unforgettable moments into a white powder paradise. Guests are welcomed to experience a serene white powder winter getaway. Hit the slopes, relish in Japanese-French Fusion cuisine, soak into traditional Japanese onsen and immerse yourself in the local nature and culture.
Located on the Northern Island of Hokkaido, Club Med Kiroro Grand welcomes you into a hidden white powder paradise. Explore unspoilt nature by snow trekking or take your ski experience to the next level and carve through some of the best quality snow in the area. Experience moments of wellness by soaking in a Rotenburo outdoor hot bath or a natural Japanese Onsen. Connect with the local culture and learn about the indigenous Ainu, the first settlers in Hokkaido, on one of our many excursions. Club Med Kiroro Grand welcomes families of all ages with kids facilities for 2 years old and above.
Why visit Kiroro Grand ?
- Skiing down the slopes enjoying one of the best powder snow in the world.
- Sharing delicious meals featuring Japanese-French Fusion cuisine.
- Discovering the local flavours, with tasting sessions of Hokkaido sake and beers at the distilleries.
- As an après-ski, enjoying the relaxing effects of the warmth water of Rotenburo outdoor bath or natural hot springs of Japanese onsen and reinvigorate.
The perfect room for your stay
Amidst unspoiled nature, the Resort celebrates nature with rooms inspired by enchanted forests. Spacious and perfect for families, each room has a contemporary feel.
Deluxe
Junior Family Deluxe Room
Enjoy larger space with a mountain or forest view. With generous dimensions, this room is a perfect for families of 3. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
- Living Room
Capacity: 1 to 3 persons.
Dimension: 538.2 m² to 538.2 m²
- Concierge service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Minibar (non-alcoholic drinks) - refilled weekly
- Air conditioning
- Telephone
- Sofa
- Television(s)
- Internet
- Kettle - Coffee/tea making facilites
- Mini fridge (non provisioned)
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Baby bed(s) 1.9 by 3.9 feet
- Heating
- Electricity: 100-127 V
- Hair dryer
- Amenities : shampoo, shower gel, body lotion
- Bathrobe
- Slippers
- Bathtub
Junior Family Deluxe Room - Tatami
Enjoy a traditional Japanese Tatami floored room in a modern setting against mountain and forest view. An ideal choice if you would like to experience local Japanese culture. Perfect for a family of 3. The room is equipped with two low beds close to the floor and a sofa which extends to a low sofa bed for teen. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
- Living Room
Capacity: 1 to 3 persons.
Dimension: 699.65 m² to 699.65 m²
- Concierge service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Minibar (non-alcoholic drinks) - refilled weekly
- Air conditioning
- Telephone
- Sofa
- Television(s)
- Internet
- Kettle - Coffee/tea making facilites
- Mini fridge (non provisioned)
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Baby bed(s) 1.9 by 3.9 feet
- Heating
- Electricity: 100-127 V
- Bathtub
- Shower
- Amenities : shampoo, shower gel, body lotion
- Hair dryer
- Bathrobe
- Slippers
- Balcony
Suite
Family Suite
With its generous size and layout, the Suite will be a big hit with large families. The enchanted forest decor is chic, contemporary and inviting, making this the perfect space to relax. Enjoy a family holiday with an elevated panorama view of the mountain and ski slopes right from your window. Perfect for a family of 4. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
- Living Room
Capacity: 1 to 4 persons.
Dimension: 731.95 m² to 914.93 m²
- Lunch offered if early arrival (prior to 3.00pm)
- Room Service included for continental breakfast
- Priority booking at the Club Med Spa
- Concierge service
- Turndown Service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Priority booking at the Speciality Restaurant
- Minibar (non-alcoholic drinks) - refilled daily
- Air conditioning
- Baby bed (on demand)
- Bluetooth speakers
- Telephone
- Television(s)
- Internet
- Espresso machine
- Kettle - Coffee/tea making facilites
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Heating
- Electricity: 100-127 V
- Bathtub
- Separate toilets
- Bathrobe
- Slippers
- Hair dryer
- Twin vanity sinks
- Shower
- Spa brand amenities : shampoo, shower gel, body lotion
Junior Family Suite
With its generous size and layout, the Suite will be a big hit with families. The enchanted forest decor is chic, contemporary and inviting, making this the perfect space to relax. Enjoy a family holiday with an elevated panorama view of the mountain and ski slopes right from your window. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
- Living Room
Capacity: 1 to 3 persons.
Dimension: 645.83 m² to 645.83 m²
- Lunch offered if early arrival (prior to 3.00pm)
- Room Service included for continental breakfast
- Priority booking at the Club Med Spa
- Concierge service
- Turndown Service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Priority booking at the Speciality Restaurant
- Minibar (non-alcoholic drinks) - refilled daily
- Air conditioning
- Telephone
- Sofa
- Television(s)
- Internet
- Kettle - Coffee/tea making facilites
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Baby bed(s) 1.9 by 3.9 feet
- Heating
- Electricity: 100-127 V
- Bathtub
- Shower
- Hair dryer
- Spa brand amenities : shampoo, shower gel, body lotion
- Bathrobe
- Slippers
Junior Family Suite - Mobility Accessible
Offering a large amount of space and fittings/equipment adapted for those with reduced mobility, the bedroom is a cosy and comfortable space, perfect for a family. Enjoy the mountain ski slopes view right from your window. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
- Living Room
Capacity: 1 to 3 persons.
Dimension: 645.83 m² to 645.83 m²
- Lunch offered if early arrival (prior to 3.00pm)
- Room Service included for continental breakfast
- Priority booking at the Club Med Spa
- Concierge service
- Turndown Service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Priority booking at the Speciality Restaurant
- Minibar (non-alcoholic drinks) - refilled daily
- Air conditioning
- Baby bed (on demand)
- Bluetooth speakers
- Telephone
- Sofa
- Television(s)
- Internet
- Espresso machine
- Kettle - Coffee/tea making facilites
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Heating
- Electricity: 100-127 V
- Shower
- Hair dryer
- Bathtub
- Bathrobe
- Slippers
- Spa brand amenities : shampoo, shower gel, body lotion
Master Family Suite
With its generous size and layout, the Suite will be a big hit with large families. The enchanted forest decor is chic, contemporary and inviting, making this the perfect space to relax. Enjoy a family holiday with an elevated panorama view of the mountain and ski slopes right from your window. Perfect for a family of 5. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
- Living Room
- Children's Separate Room
Capacity: 1 to 5 persons.
Dimension: 1496.18 m² to 1603.82 m²
- Lunch offered if early arrival (prior to 3.00pm)
- Room Service included for continental breakfast
- Priority booking at the Club Med Spa
- Concierge service
- Turndown Service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Priority booking at the Speciality Restaurant
- Minibar (non-alcoholic drinks) - refilled daily
- Air conditioning
- Baby bed (on demand)
- Bluetooth speakers
- Telephone
- Sofa
- Television(s)
- Internet
- Espresso machine
- Kettle - Coffee/tea making facilites
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Heating
- Electricity: 100-127 V
- Bathtub
- Shower
- Slippers
- Bathrobe
- Hair dryer
- Separate toilets
- Spa brand amenities : shampoo, shower gel, body lotion
Superior
Family Superior Room
Enjoy the enchanted forest design with modern finishing in this spacious and cozy family room in the mountains, an ideal choice if you're travelling in a party of 4. Experience either mountain ski slopes view or the view of the mountain or forests. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
Capacity: 1 to 4 persons.
Dimension: 430.56 m² to 473.61 m²
- Concierge service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Air conditioning
- Telephone
- Sofa
- Television(s)
- Internet
- Kettle - Coffee/tea making facilites
- Mini fridge (non provisioned)
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Baby bed(s) 1.9 by 3.9 feet
- Heating
- Electricity: 100-127 V
- Bathtub
- Bathrobe
- Slippers
- Hair dryer
- Amenities : shampoo, shower gel, body lotion
Junior Family Superior Room
Enjoy an enchanted forest design with modern finishing in this spacious and cozy room in the mountains, an ideal choice if you're travelling in a party of 3. Experience either mountain ski slopes view or the view of the mountain or forests. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
Capacity: 1 to 3 persons.
Dimension: 409.03 m² to 430.56 m²
- Concierge service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Air conditioning
- Telephone
- Sofa
- Television(s)
- Internet
- Kettle - Coffee/tea making facilites
- Mini fridge (non provisioned)
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Baby bed(s) 1.9 by 3.9 feet
- Heating
- Electricity: 100-127 V
- Bathrobe
- Slippers
- Hair dryer
- Amenities : shampoo, shower gel, body lotion
- Bathtub
Superior Room
Perfect for couples, enjoy the warmth and cozy room filled with modern touches that will make this a mountain holiday to remember. Please note that the images are for illustration purposes only. Actual room configuration and furniture may differ.
Capacity: 1 to 2 persons.
Dimension: 387.5 m² to 387.5 m²
- Concierge service
- Laundry service (extra charge)
- Luggage service
- Cleaning service at a time of your choosing
- Air conditioning
- Telephone
- Television(s)
- Internet
- Kettle - Coffee/tea making facilites
- Mini fridge (non provisioned)
- Iron & ironing-board
- Umbrellas
- Safe deposit box
- Heating
- Electricity: 100-127 V
- Bathtub
- Hair dryer
- Amenities : shampoo, shower gel, body lotion
- Bathrobe
- Slippers
- Shower
Club Med Spa by Mandara
3 Individuals multipurposes treatments rooms
1 Duo multipurposes treatment room
Loan of bathrobe and sIippers
Cloakrooms
Yotei
The Yotei is the vibrant place to be for friendly gatherings, offering handcrafted cocktails, wine, and a wide array of hot and cold drinks to keep you refreshed. In a chic yet casual atmosphere, join in the festive mood as music sets the tone for dancing and evening entertainment.
Yoichi
Discover our signature buffet and relish Japanese delicacies made from the finest seafood, alongside a tempting selection of Asian and international dishes, all fresh from our live cooking stations. The contemporary decor pays tribute to the enchanting beauty of Hokkaido's forests.
Sauna
Mixed gender.
Free access.
Outdoor Natural Spring Bath (Onsen)
Free access, at extra cost for non-staying G.Ms.
The first ever traditional Japanese Onsen, indulge in soothing natural hot springs waters as you relax your muscles after a long ski day.
Note: Guests are required to adhere to the Onsen etiquette:
-Disrobe completely
-No swimming suit or clothing allowed
-No tattoos allowed, need to be covered
The Ogon
Immerse in the tradition of comforting hotpots at Ogon. Drawing inspiration from Japanese, Korean, Chinese, and Thai cuisines, this interactive dining experience showcases fresh Otaru seafood, Hokkaido meat, and vegetables. A must-try dining experience to share with loved ones.
Indoor Hot and Cold Baths
Free access.
The Ebisu
Closed from 31 March 2025 to 29 November 2025.
A quintessential dish in Japanese cuisine, Sushi is a highlight at the Ebisu. Pair your meal with local sake or shochu for a truly enhanced flavour journey. An unmissable dining experience to share with friends and family.
The Kaen
The irresistible aroma of sizzling Yakiniku truly captures the essence of this Japanese BBQ delicacy, featuring quality beef cuts & fresh seafood perfectly paired with Hokkaido vegetables, fragrant rice and kimchi. Open for dinner, Kaen offers an authentic setting and dining experience.
Club Med covered Parking
Number of places:113
Number of charging stations for electric vehicles: 2
Cables provided.
Number of places available for those with restricted mobility: 2
Cables provided.
Club Med uncovered Parking
Number of places: 28
Number of charging stations for electric vehicles: 0
No places available for those with restricted mobility.
Petit Club Med
In the game room, your children can enjoy activities that stimulate their creativity. In addition, a dedicated nap area is available for little ones to restore energy.
Cardio-Training Space
Mini Club Med
3 themed rooms for your 4 to 10-year olds: the kids’ library, the C Workshop and the Motor Skill Room. In the family playground, parents and children share good times and enjoy new experiences via dedicated activities and games
Ski Pro Shop
A team of professional ski and mountain G.O®s can advise you about the perfect equipment for your age, level and ski conditions. Their main priority is your safety and comfort.
At the Ski Pro-Shop, you can rent skis, buy protective gear and get your own equipment maintained (repairs, waxing).
Throughout your stay, you have the best experts in winter sports at your disposal and you're with one of the best stocked equipment rental companies in the business.
Ski Room
Morning and evening, this is a must for all skiers and snowboarders. At the start of the day, you will find your boots and your skis in your own locker. Before leaving, you can also recharge your batteries in a cosy corner with self-serve hot drinks, juices and pastries. Once you've left the Ski Room, slip on your skis and go straight to your course or a ski lift. In the evening, you can come back with your skis on your feet.
Indoor swimming pool
Enjoy a refreshing swim in the heated pool, designed for both relaxation and exercise with various zones:
- Adult Pool Area
- Kids Pool Area
Children are under the supervision of their parents or an accompanying adult.
Whirlpool bath
Mixed gender.
Free access.
Baby-corner
In the main restaurant, take advantage of the dedicated area to prepare your baby's meals. Blenders and microwaves are provided for your convenience. You’ll also find tasty pre-prepared savoury and sweet baby food pots.
Rotenburo Outdoor Open-air Hot Bathtub
Free access.
Set outdoors, take a soak in our relaxing Japanese-style hot bath while you enjoy the amazing view of the picturesque mountains and snow that surrounds you.
Sauna
Free access.
Enjoy a playing field as vast as nature itself
Collective sports events and tournaments are temporarily suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.
New activities
Included
In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: -Games to get to know each other better and encourage group bonding -Mobile lounge areas to hang out, play and connect in the Resort -An exciting escape game to foster team spirit -Exclusive evenings to make every night a celebration -Collective choreographies to dance, perform, and shine together -A festive after-ski to celebrate and enjoy together -Tailor-made trips* to explore and create unique memories together
High Intensity Training
Included
Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.
Training Soft
Included
Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.
Group ski lessons for kids
Included
SIA Instructors accompany the youngest in their learning to ski year after year. From snowplough to first tricks, progress is always rewarded with iconic medals. The children are divided into groups of a similar level.
New activities
Included
Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the winter sports on offer: -Games to foster group bonding -Twisted activities to rediscover them in unexpected ways -A festive after-ski to celebrate and enjoy together -Arts-and-crafts workshops to unleash their inner artist and let creativity soar -Latest dance trends to take centre stage, show off their skills and create unforgettable memories
Baby equipment kit
Included
Group ski lessons for teens
Included
Between teenagers, the adventure is within reach of a spatula. Everything is designed for their pleasure and their need for freedom in complete safety. Divided by level, the teens enjoy the joys and sensations of the mountain under the watchful eye of the instructor.
Snowboard group lessons
Included
Adult & Children’s lessons SB Beginner: You never ridden before SB 1: You are comfortable with ‘floating leaf’ and can link C-turns on beginner terrain in both directions. SB 2: You can ride the chairlift and ride Green runs comfortably but would like more confidence. You may have tried to ride some easy BLUE / RED terrain before. SB 3: Able to ride blue / red runs with confidence. SB 4: Able to ride black runs with confidence.
Cooking classes
Included
Embark on a culinary journey and awaken your taste buds. Savour your holiday as you discover local specialities. Feast on this mouth-watering spectacle. Give yourself a delicious cultural experience and leave with the secrets of regional dishes.
Club Med Amazing Family!
Included
Club Med created 5 different collection of curated family activities around mountain games to help you discover this universe in fun: - Time to move: discover typical winter sports in family in a twisted version: try mini hockey, a crazy version of family ski, etc - Time to play: share your childhood memories with our giant wooden version of Jenga, Go games, and so much more - Time to celebrate: Form your team and compete during our full evening of challenges: indoor ski, hockey, line pass… Ready to win? - Time to care: elax and take care of the environment with our eco friendly arts and crafts - Time to quest: travel through 5 continents with this story based quest within our Resort Amazing Family! activities subjected to availability in resort.
Snow trekking
Included
Take advantage of the support of a G.O.® to discover the mountain trails around the Resort.
Yoga
Included
Rediscover your inner harmony with this Hindu sport that aims, via body exercises, to unify the human body with its physical, psychological and spiritual aspects.
Family show time
Included
Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.
Group ski lessons for adults
Included
A course for every level of skill. From ski learning to slalom, the instructor will give you technical advice and help you explore the ski area. You'll be in a group with a similar skill level, so you can enjoy the mountains and skiing to the full.
Pool free access
Included
The access to the pool is included.
Creative workshops
Included
Sensory activities for tiny tots, and colouring or hands-on activities for older children.
Early learning
Included
Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.
Walks
Included
A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.
Cardio-Training Room
Included
Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.
Family "Big Snack"
Included
Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savour time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.
Lifeguard
Included
Ambiance and entertainment
Included
Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. There are plenty of surprises and entertainment for teenagers and grown-ups to keep everyone buzzing throughout your holiday.
Free access to Traditional Japanese Onsen
Included
Free access. Available: 1 Room for Males & 1 Room for Females. Facilities included in each room: -Outdoor rotenburo hot bath -Outdoor natural spring bath (Onsen) -Indoor hot and cold baths -Sauna
Package of 2 face and body treatments - 2h30
Optional ($)
The pleasure of a 2 treatments package to recharge your batteries with this Japanese-inspired ritual.
Package of 2 moisturising treatments - 2h30
Optional ($)
The pleasure of a 2 treatments package to deeply moisturise your entire body.
Otaru canal cruise tour
Optional ($)
The journey begins with a visit to Nikka Whisky, a leading Japanese distillery in Yoichi, renowned for its award-winning single malt whiskies. Visitors can enjoy a self-guided tour through original stone buildings to learn about the whisky-making process. The itinerary continues with a 40-minute Otaru Canal Cruise, offering insights into Otaru's rich historical heritage. Afterwards, guests can shop or stroll in Otaru before heading back to the Resort.
Tenguyama ropeway tour
Optional ($)
The journey begins with a visit to Nikka Whisky's Yoichi distillery, known for its award-winning single malt whiskies. There, guests can explore original stone buildings and learn about the whisky-making process on a self-guided tour. The journey continues to Tenguyama, offering panoramic views of Otaru, the Sea of Japan, and one of Hokkaido's three major night views, with a Michelin-starred observation deck. Finally, guests can enjoy shopping or strolling in Otaru before returning to the resort.
Kiroro Snow Activity World
Optional ($)
Delight in a wide array of snow-filled adventures at Kiroro Snow Activity World, from banana boating and snow rafting to cross-country skiing.
Pyjamas Club
Optional ($)
Want to spend an evening as a couple? With this group childcare service, you can leave your child in the capable hands of experienced G.Os. They will look after and entertain your little ones in a dedicated space designed for children's comfort and well-being.
Private ski/snowboard lessons for 1 people
Optional ($)
Enjoy a special winter sport experience by booking private lessons with an instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.
Private ski/snowboard lessons for 2 people
Optional ($)
Enjoy a special winter sport experience by booking private lessons with an instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.
Private ski/snowboard lessons for 3/4 people
Optional ($)
Enjoy a special winter sport experience by booking private lessons with an instructor. Your instructor will enable you to advance and perfect your technique at your own pace with private skiing/snowboarding lessons. Or take advantage of all the fun of winter sports in complete safety and explore the loveliest spots in the ski area with family or friends.
Global rating: 4.8 / 5
- Sleep Quality: 4.8 / 5
- Location: 4.6 / 5
- Rooms: 4.8 / 5
- Service: 4.9 / 5
- Value: 4.5 / 5
- Cleanliness: 4.8 / 5
GOs were super helpful
The weather was not favorable. As usual, GOs were super helpful. Marlin was a super manager. Tanjuan was a super entertainer and made all of us happy. The facility was larger than Sahoro. The breakfast and dinner were 5star. Highly recommended.
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 4 / 5
- Sleep Quality: 5 / 5
- Location: 4 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
I love Kiroro
Kiroro grand超好玩,整天都有活動、整天都吃飽飽。村長很nice,接待我們的Jen跟Tong都很細心。還有teens club 的Omen小孩都很喜歡。 Sportscenter的 Billy跟Jimmy也都很風趣!
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Club Med Kiroro - Summer 2025
I stayed at Club Med Kiroro for a week in Aug 2025. I have been at 12 Club Meds around the world and I rate this at the top with Seychelles and think it warrants belonging to the Exclusive Collection. Great food, venue and above all the GO team go out of their way to make you feel at home, arrange a host of activities for kids & adults and just when you thought the day was over put on an awesome show for kids and then adults night after night. I've had a fantastic stay! Thank you Merlin, Ibra, Berfin and everybody else!
Rating: 5 / 5
Written by: HenryStr - - August 26, 2025An unforgettable experience
This was the longest vacation that I had taken in 10 years and I can say wholeheartedly that our experience at the Club Med Kiroro Grand was truly an unforgettable, amazing one! Full disclaimer, coming in, I was not wired to be an active participant. I was going in just thinking that I could kick back, relax, and just nap my way through a nice resort. I was pleasantly wrong! If I could describe it in the best way possible, it is very much like summer camp for adults, one where we can recapture the fun times from our youth. The setting is spectacular, in the mountains in Hokkaido with crisp cool air even in the hottest summer season in recent memory. There are tennis courts, basketball court, soccer and golfing fields, walking and biking trails. The facilities include a pool, onsen (with real spring water), a theater/lounge, dining areas, workout gym, yoga room, and more. The food was superb, lots of variations to choose from, different cuisine every night. The bartenders know every single cocktail that I could think of. Entertainment - Every single night, there are extravagant performances from all the staff members and they are choreographed by truly talented and dedicated professionals. It's on par with Cirque du Soleil at times. Best of all, the staff members were all very warm hearted and made this a stay that I didn't want to leave from. Shout out to the following staff: Joa - Reception - Thank you for helping us with our requests time and time again! Nene - Thank you for your wonderful support throughout! Josh - Tennis coach - thanks for improving my game and for getting me back in! Jimmy - Tennis coach - thanks for making tennis light hearted and fun! James - Bartender - Thank you for making our drinks and chatting with us from time to time! Sergey - Ski coach - Thank you for sharing your experiences with us! Niko, Cheryl - The performances that they do on a nightly basis is just unbelievable! Oceane - Assistant manager - Thank you for always offering your support! Merlin - Hotel manager - Thank you for being the maestro! We will be back for sure!
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Relaxation, Adventure, and Wonderful People
This holiday was truly unforgettable, starting with a cheerful and welcoming reception from Minami. Each morning, Matthew’s Yoga Flow helped reset both my body and mind, leaving me refreshed for the day. Nordic walking with Sergey and Billy was such a joy — not only did they teach us the proper techniques, but they also made the experience fun with country songs. The mountain biking course is perfect for beginners, and Tanjung made it even more enjoyable with his great sense of humor and a short gravel road challenge. A real highlight for me was the private aerial silk lesson with Cheryl, who kindly shared new tricks and inspired me to try more. Azurah was also so kind to take training videos for me, which I truly appreciated. Every activity was filled with warmth, professionalism, and fun — I’m so grateful to the entire team for making this holiday so special. Looking ahead, it would be wonderful to see a few more options for intermediate-level outdoor activities. For example, a slightly more challenging mountain biking trail or a small golf short course would be fantastic additions. And of course, something as exciting as a flying trapeze would make the experience even more memorable.
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 4 / 5
- Service: 5 / 5