Hotel La Neige Higashi-kan - Voyages Gendron

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Rooms
Services
Hotel policies

When you stay at Hotel La Neige Higashikan in Hakuba, you'll be in the mountains, just steps from Hakuba Valley Ski Area and 7 minutes by foot from Hakuba Happo-One Ski Area. This 5-star hotel is 4.3 mi (6.9 km) from Hakuba Goryu Ski Resort and 5.2 mi (8.3 km) from Tsugaike Ski Resort.

Near Hakuba Happo-One Ski Area

Enjoy the convenience of ski-in/ski-out access at this hotel, which also features bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 9:30 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hakuba Valley Ski Area - 0.1 km / 0.1 mi
Wadanonomori Church - 0.2 km / 0.1 mi
Hakuba Ski Jumping Stadium - 0.2 km / 0.1 mi
Happo One Sakka Ski Lift - 0.3 km / 0.2 mi
Hakuba Happo-One Ski Area - 0.6 km / 0.4 mi
Hakuba Mini Train Park - 1 km / 0.6 mi
Happo-one Adam Gondola - 1.2 km / 0.8 mi
Happo Information Center - 1.5 km / 1 mi
Hakuba Olympic Museum - 2.2 km / 1.3 mi
Kurashita Onsen - 2.3 km / 1.4 mi
Hakuba Saegusa Art Museum - 2.8 km / 1.7 mi
Chubu-Sangaku National Park - 3 km / 1.9 mi
Hakuba Art Museum - 3.2 km / 2 mi
Iwatake Onsen - 3.5 km / 2.2 mi
Hakuba Iwatake Ski Resort - 3.7 km / 2.3 mi

The preferred airport for Hotel La Neige Higashikan is Narita Intl. Airport (NRT) - 343 km / 213.1 mi

Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.

Standard Cottage, Non Smoking

1 Double Bed and 2 Twin Beds or 4 Twin Beds

742-sq-foot room, balcony/patio with garden views

Layout - 2 bedrooms and living room

Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with satellite channels

Food & Drink - Refrigerator, minibar (fees may apply), microwave, and electric kettle

Sleep - A down duvet

Bathroom - Private bathroom, deep soaking bathtub

Practical - Desk and iron/ironing board (on request)

Comfort - Air conditioning and daily housekeeping

Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Capacity: 4 persons.

Dimension: 742ft2

Bedding configuration:

1 Full
2 Twin
4 Twin

Deluxe Room, Non Smoking, Corner

2 Twin Beds or 1 King Bed

538-sq-foot room, balcony/patio with garden views

Layout - Bedroom

Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with satellite channels

Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

Sleep - A down duvet

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

Comfort - Air conditioning and daily housekeeping

Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Capacity: 3 persons.

Dimension: 538ft2

Bedding configuration:

2 Twin
1 King

Junior Suite B Type, Non Smoking

2 Twin Beds or 1 King Bed

602-sq-foot room, balcony/patio with garden views

Layout - Bedroom and living room

Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with satellite channels

Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

Sleep - A down duvet

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

Comfort - Air conditioning and daily housekeeping

Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Capacity: 3 persons.

Dimension: 602ft2

Bedding configuration:

2 Twin
1 King

Run of the House

2 Twin Beds or 1 King Bed

Balcony/patio with garden views

Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with satellite channels

Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

Sleep - A down duvet

Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

Practical - Safe, twin sofa bed, and desk

Comfort - Air conditioning and daily housekeeping

Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Capacity: 3 persons.

Bedding configuration:

2 Twin
1 King

Standard Room D Type, Non Smoking

2 Twin Beds or 1 King Bed

290-sq-foot room, balcony/patio with garden views

Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with satellite channels

Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

Sleep - A down duvet

Bathroom - Private bathroom, deep soaking bathtub

Practical - Desk and iron/ironing board (on request)

Comfort - Air conditioning and daily housekeeping

Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Capacity: 2 persons.

Dimension: 290ft2

Bedding configuration:

2 Twin
1 King

Deluxe Room, Non Smoking

2 Twin Beds or 1 King Bed

431-sq-foot room, balcony/patio with garden views

Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with satellite channels

Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

Sleep - A down duvet

Bathroom - Private bathroom, jetted bathtub and separate shower

Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

Comfort - Air conditioning and daily housekeeping

Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Capacity: 3 persons.

Dimension: 431ft2

Bedding configuration:

2 Twin
1 King

Informations about the hotel:

Pets not allowed
Professional property host/manager
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Unicode Support true
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
No elevators

Services offered by the hotel:

Airport transportation (surcharge)
Wheelchair accessible – no
Babysitting or childcare (surcharge)
Luggage storage
Free breakfast
Multilingual staff
24-hour front desk
Free WiFi
Ski-in/ski-out access
Number of restaurants - 1
Downhill skiing nearby
Daily
Ski storage
Spa services on site
Safe-deposit box at front desk
Garden
Free newspapers in lobby
Hiking/biking trails nearby
Free self parking
Fireplace in lobby
Terrace
Free cooked-to-order breakfast
Bicycle rentals on site
Free area shuttle
Concierge services

Checkin time:3:00 PM to 11:00 PM

Checkin instructions:To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Checkout time:11:00 AM

Things you should know before you go:

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Enhanced food service safety measures are in place.