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Perfect family Resort with a dash of Mayan culture
Cancún is your ideal choice for an all-inclusive holiday in Mexico, with active sun-kissed days on the most beautiful beach in Cancùn.
Choose Cancùn for the ultimate Club Med experience with a multitude of sports – flying trapeze, tennis, fitness and much more – plus the Maya pyramids, crocodiles and dolphins and so much more to discover in a sumptuous ocean environment between turquoise waters and coral reef.
Includes:
- Flight from Montreal to Cancun with Air Canada
- Airport transfers
- 7 nights’ accommodation at Club Med Cancún Yucatán in a Superior Room by the Sea – all-inclusive
- All-inclusive formula
- Drinks served by the glass and at the bar only: water, fruit juices and sodas, hot drinks and cocktails with and without alcohol, wines and local and international spirits
- Membership fees of 60 CAD per person
- Activities (View the Activity tab for the details)
- Protection offered by the Travel Agents Compensation Fund
- Taxes
Hotels:
Enjoy a playing field as vast as nature itself
Collective sports events and tournaments are temporarily suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.
New activities
Included
In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: - Games to get to know each other better and encourage group bonding - Mobile lounge areas to hang out, play and connect in the Resort - An exciting escape game to foster team spirit - Exclusive evenings to make every night a celebration - Collective choreographies to dance, perform, and shine together - Sports to challenge themselves or just for fun - Tailor-made excursions* to explore and create unique memories together
Aguamarina Family Oasis
Included
The ultimate family sanctuary, Aguamarina offers spacious two-bedroom accommodations designed with families in mind. At the heart of this oceanfront oasis is a dedicated pool with water games, cosy cabanas, and a bar serving refreshing mocktails and snacks, promising fun relaxation for the whole family.
Splash park
Included
Welcome to our brand new Cenote Splash Park and Mayan Waterpark. Here, fun rules with over 20 water games: slides, jets, waterfalls... Enough to delight the whole family and ensure days full of laughter and fun.
High Intensity Training
Included
Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.
Low-density Training
Included
Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching at sunset.
Fun activities
Included
Mini Club Med + adds new activities offering fun, cooperation and adventure. It's all go for: - Super pilot: a challenge where kids learn self-confidence, guided along a pathway with their eyes blindfolded - Let's roll! : where team spirit wins by moving balls and crossing the finishing line - Zen tales: time for a break! Children learn to relax, through a clever mix of stories and yoga poses. Ninja bootcamp, Nature detective, Hero's parade... and lots of other activities to be explored on site. These activities are designed for different age groups, fill the days and support children in discovering their strengths, with group games and fun for all.
Baby equipment kit
Included
Baby equipment kit
Included
Table tennis
Included
Choose singles or doubles, smash contests or a relay where everyone takes a turn with a paddle. Open up to the possibilities of the game and enjoy yourself. The noise of the tiny bouncing ball is a great beat to accompany your games with family or friends.
New activities
Included
Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the sports activities on offer: - Games to foster group bonding - Twisted sports to rediscover them in unexpected ways - Outdoor olympics to get a fill of thrills and team spirit - Arts-and-crafts workshops to unleash their inner artist and let creativity soar - Latest dance trends to take centre stage, show off their skills and create unforgettable memories
Restorative Yoga by Jonah Kest
Included
Experience tranquility and rejuvenation with Restorative Yin Yoga, inspired by Jonah Kest’s calming approach. This class invites you to slow down, release tension, and restore balance through gentle, supported poses and mindful breathing, offering a peaceful reset for both body and mind.
Roots Yoga by Jonah Kest
Included
This yoga session is an ideal flow that builds stability, deepens flexibility, and fosters a balanced connection between breath and posture. Jonah Kest combines the focus and steadiness of traditional yoga with dynamic, flowing sequences to help you ground yourself, blending the mindful alignment of Hatha with the disciplined flow of Ashtanga.
Flow Yoga by Jonah Kest
Included
Immerse yourself in the energizing flow of Vinyasa, inspired by Jonah Kest’s dynamic style. This invigorating class is designed to ignite your inner fire, enhance your practice, and strengthen the connection between body and breath, guiding you through a transformative yoga experience
Group lessons
Included
Bows, arrow, lines of sights, targets... learn all you need to know to be a real archer! The lesson has 3 parts: - safety information and familiarising yourself with the equipment. - teaching and practice: agility and concentration. - debriefing.
Flying trapeze group lessons
Included
Available in small/family groups. Each lesson has 3 parts: - warm up. - teaching and practice. - debriefing and cool down. And also : trampoline, bungee, slackline, juggling.
Group lessons
Included
Group lessons 6 days a week, to ensure all participants make good progress and master their movements.
Snorkeling group classes
Included
Explore a protected underwater nature reserve only a stone’s throw away from the beach. Anyone can go snorkeling. You do not have to be an expert swimmer to enjoy this unique and wonderful water sport. Average temperature year-round: 75°F. What you might see under water: giant lobster, groupers, yellow and black sergeant majors among others... It's like a wonderland that you never want to end!
Club Med Amazing Family!
Included
The big idea behind Club Med Amazing Family! is to celebrate families! Bring parents, children and also grand parents, together, to share good times and have fun. Dance, go on treasure hunts, learn about nature conservation and play... everything you need is provided to ensure you have an unforgettable holiday together. Games, events and all sorts of activities... an entire program designed for both kids and grown-ups - all organised by our G.Os® reknowed for their infectious enthusiasm. - Time to Recharge: let’s relax and reconnect! - Time to Play: let’s enjoy childhood games together! - Time to Splash : let’s have some water fun! - Time to Quest: let’s find the treasure!
Family Yoga
Included
Make this original Yoga experience a shared one. This family oriented course is a unique opportunity to get together. You learn to breathe, tone and relax along with your children.
Evening
Included
Looking forward to a quiet dinner with your partner or with friends ? You can entrust them to our experienced G.O. They will have a dinner and be able to take part in fun activities, while you enjoy your meal in peace.
Bocce ball
Included
organize fun games with friends on the dedicated pétanque terrain.
Evening
Included
After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.
Snorkeling
Included
In a protected area right off the beach of the resort, free access from the beach.
Group lessons
Included
Prepare to be tempted by this new board sport. Beginners' classes in small groups are offered several times a week. One or two G.Os® will support you and teach you the basics of this new sport that you can quickly become proficient in. The equipment is lightweight, which is a real advantage when you're learning and in terms of autonomy.
Show time
Included
Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.
Aquafitness
Included
The natural resistance of the water makes this a great muscular and cardiovascular workout, to music. You don't even need to be able to swim to take part in this gentle aquagym, as you're never out of your depth, and the danger of doing any damage to muscles is reduced practically to zero.
Pool free access
Included
The Resort pool are there for you to use all day long. Whether it's a place of calm solitude for a relaxing morning swim or ringing with laughter as you splash about with loved ones, there are so many ways to enjoy the pool.
Sunset Yoga
Included
Close the day at the palapa with a gentle ritual, honoring the setting sun as it dips beneath the horizon. This ritual is also practiced on the beach, with your feet in the sand, connecting you to nature in a truly grounding experience.
Advanced Yoga Flow
Included
For the experienced yogi, our Yoga GO will guide you through their signature flow, taking you deeper into the movements and mindfulness that make yoga so transformative. It's an experience designed to keep you inspired and coming back for more
Dance classes
Included
Discover the rhythms of salsa
Cooking demonstrations
Included
Take advantage of your stay to attend an international cookery class designed for you by our team of chefs. For information: one class per week.
Minigolf
Included
A fun course for a first experience of golf. Synthetic grass course for children from 4 to 10 years old.
Kayaking
Included
The seductive power of the water invites you to discovery. It is so hard to take your eyes off it and yet so easy to slide over its surface. Paddle in hand, with friends or on your own, float and fly like a nautical adventurer in search of escape and new sensations
Minigolf
Included
A fun course for a first experience of golf. Synthetic grass course for children from 4 to 10 years old.
Free access to pickle ball courts
Included
Take advantage of your holidays to discover or rediscover this racket sport. Have fun as a couple or with your family or challenge each other to an impromptu match for maximum fun and pleasure.
Stand Up Paddleboarding
Included
This activity is done in the sea, close to the shore. The paddle boarder stands on a large surfboard and paddles, the difficulty being to keep your balance (originally it was done lying on the board and using your arms like a surfer).
Basketball
Included
Play like a pro! Use your holiday time to learn to dribble, perfect your three-point shot and, most importantly, have a good time. Improve your accuracy and connect with your team mates to win games.
Beach volleyball
Included
Your beach holiday is a wonderful time to discover this entertaining sport. Set the ball, play the net or smash to your heart's content. This beach sport is a guaranteed work-out in the sun. Go for it! It is a great opportunity to learn to make sand dives.
Initiation Foundation
Included
Bring home more than just memories, with an introduction to the practice of yoga. Immerse yourself in an experience that goes beyond the mat, nourishing your mind, body and soul.
Mini Club Talent Show
Included
Take a look at the programme and watch a show as a family. See your children's wide smiles and whirring imaginations as you enjoy the range of interactive shows together. Dr Crazy Science, Puppets and Magic will delight both young and old.
Creative workshops
Included
Sensory activities for tiny tots, and coloring or hands-on activities for older children.
Early learning
Included
Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.
Walks
Included
A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.
Cardio-Training Room
Included
Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.
Lounge and festive evenings
Included
Share great times, both during the day and on into the evening. Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. Reconnect with family and friends and enjoy creative, interactive workshops and games together. There are plenty of surprises and entertainment for children and grown-ups to keep everyone buzzing throughout your holiday.
Family "Big Snack"
Included
Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savor time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.
Family Arts & Crafts
Included
Painting, photo scavenger hunts and bracelet making*: there's lots of ways to get creative as a family. Add a dash of colour to your holidays alongside your budding little artists, discovering local crafts and creating things yourselves. Discover your hidden talents together.
Family tournaments & games
Included
Puzzles, sports tournaments, treasure hunts, sand castle competitions and skill and logic games.* Playing together brings you closer. Team up with your children and compete against other families. Enjoy time with your nearest and dearest.
Family water fun
Included
Next to the swimming pool or the sea, on the sand or with your feet dangling in the water, splash happily with your family. Pool parties, foam parties, beach parties, slip and slide and water fights: cool off and dive into a world of joy.
Free access to sailing
Included
Cycling Sunset
Included
Pedal with a view. At the end of the day, join this outdoor class which alternates between strength and speed work to tone your body. The ideal way to keep fit while enjoying the sunset.
Fitness Walking/Running
Included
Chain the distances, 1 km, 2.5 km or 5 km and enjoy an outdoor cardio session. Whatever your pace, the marked paths within the grounds of the Resort are suitable for all levels.
Zumba©
Included
Dance to the rhythm of Latin music while playing sports. This fun fitness programme works on cardio, muscle building, balance and flexibility.
Petit Chef Program
Included
Your children are getting creative in the kitchen. With Petit Club Med and Mini Club Med, they learn about local cuisine and help make some tasty treats. And the cherry on the cake? You can come and try what they've made.
Infirmary service
Included
Lifeguard
Included
Facilitate your arrival
Included
Register your children's details online: language spoken, parent's telephone number and so on. Then when they arrive, they can meet their G.Os and start having fun straight away! Everything is taken care of, so you can relax into your holidays.
Multisports court
Included
Basketball, handball, mini-football, double bocceball court… team sports of all sorts are available on the multi-sports ground, so take your pick! All you have to do is get your team together and take part in crazy competitions.
Chichen Itza and Valladolid
Optional ($)
Explore Chichen Itza, wich hosts one of the New 7 Wonders of the World, one of the most important centers of power of the Maya civilization. After lunch, swim in a amazing open cenote and visit the colonial city of Valladolid.
Coba's secrets, a jungle adventure
Optional ($)
Explore the archaeological site of Coba by bike and Marvel of the Nohoch Mul pyramid—the tallest Maya monument in the Yucatan Peninsula, and enjoy the amazing views. After lunch, refresh yourself in one of the most spectacular "cenote" of the Yucatan Peninsula.
Tulum and Cenote
Optional ($)
Learn about Maya culture in this ancient trade and ceremonial center which sits right on the coast of the Caribbean Sea. Discover astonishing underground geological formation while swimming in the crystal-clear waters of a cavern (underground river).
Facial Treatment - 60 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 60 minutes of facial treatment from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Massage - 60 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 60 minutes of massage from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Cancún Golf - Green fee
Optional ($)
In Cancùn, paradise is just a club away. Designated by the greatest golf champions, the courses offer extraordinary views of the ocean and are set in an incredible landscape with a mixture of mangrove and lagoon. Entry to the driving range and the putting green included.
Catamaran & Reef snorkeling tour
Optional ($)
Navigate the crystalline waters of the sea towards an incredible snorkeling experience in the Great Mayan Reef, you will also enjoy a stop in front of the beach to take a dip and cool off in the sea. At the end of the activity, enjoy a break at the Beach Club.
Rio Secreto Clásico
Optional ($)
A journey through a crystal museum, in which impresive geological formations tell the story of our planet. Río Secreto is a nature reserve committed with the preservation of the ecosystem. A tour in which, our visitors travel through a milenary underground cave.
Speed Boats Jungle Tour
Optional ($)
You’ll enjoy a speed boat ride through the winding channels of the mangroves of Nichupté Lagoon, until you reach the marvelous Caribbean Sea. The adventure begins with a traditional Mayan ceremony and a pre hispanic performance, full of mysticism and interesting facts. Then, hop on your own speed boat and race through the mangroves, taking in the breathtaking scenery along the way.
Tailored Treatments - 2 hours
Optional ($)
Enjoy the total freedom of two hours' treatment over two days of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Tailored Treatments - 4 hours
Optional ($)
Enjoy the total freedom of for hours' treatment over three days of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Tailored Treatments - 6 hours
Optional ($)
Enjoy the total freedom of six hours' treatment over five days of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Advanced accompanied diving course – PADI Advanced Open Water Diver
Optional ($)
5 dives on Cancun. The Advanced Open Water Diver course is all about advancing your skills, gaining experience, building confidence, and discovering your diving abilities. Medical questionnaire is required to be filled and approved in order to be elegible for diving.
First dive - PADI Discover Scuba Diver
Optional ($)
1 pool or shallow water (dockside) lesson + 1 ocean dive from boat. Medical questionnaire is required to be filled and approved in order to be elegible for diving.
Certified diver package - 6 dives
Optional ($)
6 dives. Full equipment (cylinder, lead belt, wet-suit, stab jacket, diving regulator, flippers, mask and snorkel). Instruction and boat trips. Minimum level required: CMAS 1 Star, PADI Open Water Diver or equivalent. Departure 8.30 am - going back around 12.30pm.
Beginners' diving course - PADI Open Water Diver
Optional ($)
The training includes : - Learning safety rules, basic techniques and use of equipment. - An online theory course (5 learning modules with a questionnaire to complete). - 1 confined water course (pool or sea depending on conditions). - 4 supervised open water dives. - Open Water Diver certification (after having passed the practical and written exams). A medical questionnaire is required to be filled and approved in order to be elegible for diving.
Ancient Kingdom of Ek'Balam
Optional ($)
Discover Ek’Balam, one of the less-crowded Maya ruins in the area. Marvel at the artistic detail and symbolism incorporated in the façade of the Acropolis, where a royal burial chamber was found. Climb up to the top of this majestic building and enjoy a spectacular 360-degree view. End your visit with a relaxing swim in a cenote (freshwater sinkhole).
Charter boats
Optional ($)
Live a fascinating and worry-free day at sea on board a private boat and share great memories with your family or friends. Customize your program and discover the Caribbean at your own pace and in total freedom: snorkel over the coral reef, have fun fishing, visit Isla Mujeres and/or relax admiring the wonderful sunset over the Nichupte Lagoon. Different types of boats available.
Yucatan is yours
Optional ($)
To satisfy your curiosity and discover the Yucatan Peninsula, the Discovery Team will create a custommade program special for you. For further information please visit the Discovery Center.
Snorkel with sea turtles
Optional ($)
The Marine Turtle observation tour takes place in the natural protected area of Akumal, meaning “Place of the Turtles” in Mayan. You will have an opportunity to snorkel with these majestic animals, swimming freely in clear waters, and to explore a unique cenote.
Boating in the Mangrove
Optional ($)
Fun for the whole family or group of friends. On board your own boat, sail on the lagoon of Cancun and appreciate the mangroves and the panoramic view.
Horse Riding (Off Site)
Optional ($)
Make the most of the landscape and installations to discover the region differently.
2 Tank Dive
Optional ($)
Experience the most intense emotions under the sea as you explore the ocean floor. You will enjoy an incredible variety of fish species and different types of corals. The choice of dive sites will depend on weather conditions and visibility. MEDICAL QUESTIONNAIRE is required to be filled and approved in order to be elegible for diving.
Fishing
Optional ($)
Discover world-class fly fishing with professionals and catch a variety of fish.
Refresh
Optional ($)
1 video lesson, 1 pool immersion, 1 ocean immersion.
Treasures of Isla Mujeres
Optional ($)
Explore the island by golf cart and discover its history and natural beauty. Plunge into the beauty of a natural swimming pool. Join us for a day in tropical paradise.
Art & Wine
Optional ($)
Create your own special souvenir while tasting a delicious bottle wine! Enjoy an hour-long experience where you can choose a piece of ceramic that you will paint! A bottle of fine wine and some snacks are included.
Duo Treatment - 90 minutes
Optional ($)
A special offer to discover our spa experiences: 90 minutes of duo massage from our selection of on-site treatments. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Family Spa
Optional ($)
The Club Med Spa opens its doors to children and teenagers. A selection of treatments to be enjoyed alone, with family or friends, is offered to help them discover the world of well-being. You can also find specific products formulated by a brand dedicated to children's skincare (in a selection of Resorts only, information at the Spa reception).
Learn Golf
Optional ($)
Immerse yourself in the world of golf. Parents and children can learn and play the game together or by themselves. Ask about our personalized golf lessons, where professional instructors will analyze your swing (video and software analysis) and help you improve your technique.
El Cameleon Mayakoba - Green fee
Optional ($)
A stage on the PGA Tour, the Camaléon Mayakoba course was designed by the legendary Greg Norman. It is quite the spectacle with all its tropical jungle, dense mangrove thickets and ocean. This 18-hole professional golf course captures spectacular views in all directions and accommodates golfers of all skill levels, with five tee marks on each hole.
El Tinto - Green fee
Optional ($)
Designed by Nick Price, the 18-hole El Tinto course at the Cancún Country Club is for players of all levels. The more experienced will appreciate the quality and also the care that has gone into this exceptional golf course and its infrastructure.
Shipwreck Diving
Optional ($)
Explore a former US navy vessel used as aminesweeper during World War II, sunk in the 1980s by the Mexican Government to create an artificial reef in the area. Your can swim around the entire ship and access some rooms. MEDICAL QUESTIONNAIRE is required to be filled and approved in order to be elegible for diving.
First dive (children) - PADI Bubble Maker
Optional ($)
Take your first breaths underwater. Blow bubbles by scuba diving. Safe, easy and fun. Direct care and supervision of a PADI pro.
Cenote diving
Optional ($)
The amazing transparency of the water gives your almost endless visibiity, allowing you to admire impressive stalactites and stalagmites formed thousand of years ago. MEDICAL QUESTIONNAIRE is required to be filled and approved in order to be elegible for diving.
Cozumel
Optional ($)
You can visit the famous island of Cozumel and its coral reef, considered the second most beautiful in the world. MEDICAL QUESTIONNAIRE is required to be filled and approved in order to be elegible for diving.
Pyjamas Club
Optional ($)
Want to spend an evening as a couple? With this group childcare service, you can leave your child in the capable hands of experienced G.Os. They will look after and entertain your little ones in a dedicated space designed for children's comfort and well-being.
Wine tasting with Sommelier
Optional ($)
Explore the sommelier’s finest selection of wine, champagne, rum and tequila for an hour-long experience.
Global rating: 4.5 / 5
- Location: 4.7 / 5
- Sleep Quality: 4.4 / 5
- Rooms: 4.2 / 5
- Service: 4.5 / 5
- Value: 4.2 / 5
- Cleanliness: 4.5 / 5
High-energy party vibe and fun for all!
Just returned from a week at Club Med Cancun and thoroughly enjoyed it. We went with large group of family and extended relatives that ranged from grade school to grandparents. There was something for everyone (as expected). Those who wanted to chill on the beach, sip a drink, and swim in the ocean were all set. The more active folks had lots of sports and fitness options. The atmosphere was like a giant beach/pool party. And there were a variety of food options, all of high quality. The grounds and facilities were well maintained. There were cultural excursions available, too, if you wanted to leave the grounds (we visited a Mayan archeaological site and swam in a cenote). Kudos to the GO's and GE's... and of course, the other GM's who were there as well since it's really the whole experience. Overall, it was nothing short of spectacular. A special shout out to the trapeze/circus team led by Adan and including Victoria, Pia, Maude, and Silver: these guys/gals are AMAZING. They really were so inviting, encouraging, fun, and friendly... and did a great job with everyone on the trapeze from beginners to experienced flyers. It really was the highlight of the trip. Thank you!!!
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Excellent staff & service
Club Med Cancun has provided an excellent experience for my family and I for the 3rd year in a row (2023, 2024 & 2025). The time period that we stayed appears to be less busy for the resort, and this made it easier for the staff to be super attentive to our needs. The food was excellent at all of the restaurants. The resort has recently eliminated all of the tennis courts in favor of pickleball, which was a good idea. With free pickleball lessons every morning (at different times) for different player levels, the sport directors, Ismael, Julio and Juanito were always helpful and engaging.
Rating: 5 / 5
- Rooms: 4 / 5
- Value: 4 / 5
- Sleep Quality: 4 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Fun but room was hot and almost no drink service
Property itself was great but room was hot and hardly ever offered drink service on the beaches. Lots of fun activities. Pool isn’t anything special. Lots of seaweed on the beach- they need to invest in a machine instead of any 8 guys with pitch forks working for days. I had no idea that Club Med means Club Méditerrannian until I realized most of the guests and staff speak French and I inquired! Fun fact
Rating: 3 / 5
- Rooms: 1 / 5
- Value: 3 / 5
- Sleep Quality: 2 / 5
- Location: 4 / 5
- Cleanliness: 5 / 5
- Service: 2 / 5
Great location, but Installation is outdated
Poor service, lack training for waiters and receptionists. The food was good and the restaurants were clean,
Rating: 3 / 5
- Rooms: 3 / 5
- Value: 3 / 5
- Sleep Quality: 3 / 5
- Location: 4 / 5
- Cleanliness: 3 / 5
- Service: 2 / 5
Birthday trip 2025
My niece and I stayed at Club Med Cancun from June 30 to July 3 to celebrate her 45th birthday. I would like to share a few thoughts about our experience—first about the staff, second about the facilities, and lastly about Club Med overall. 1. Staff Appreciation We were especially impressed with several staff members who went above and beyond to make our stay enjoyable and safe. Felipe (GO): Felipe was exceptional—warm, attentive, and committed to making our experience memorable. Luz (Golf Cart Driver): Luz greeted us with a smile every day. When my niece lost her sunglasses, Luz not only found them and turned them in but also made sure to let us know where to retrieve them. She was a true gem. Ignacio (Bartender near Tennis Courts): Ignacio introduced us to a different traditional Mexican drink each day and made sure we felt welcome. His attention and knowledge really elevated our experience. Medel (Chef): Medel deserves a special thank you. My niece has allergies to vegetable and soybean oil, and he personally prepared safe meals for her daily. Thanks to his care and effort, she remained healthy during our entire stay, avoiding a medical emergency. His dedication was outstanding. 2. Facility Conditions Unfortunately, we encountered several issues with the rooms and facilities. Upon arrival, we were moved three times due to mold-related concerns, as I have a severe allergy to mold. While we eventually found a room that was safe for me to stay in, we noticed mold throughout the resort—particularly in the bathrooms and enclosed spaces—with a persistent, strong odor. Some open-air areas were easier to tolerate, but overall, the presence of mold made our stay difficult. I understand that not all guests are affected by mold, but for those of us with sensitivities, it can be a serious health issue. I appreciate the staff’s patience and support in helping us relocate to a better room. 3.Club Med Membership Status Lastly, I received an email from Club Med stating that I am a Silver member. This does not reflect my travel history. In 2023, I traveled to both Val Thorens, France, and Charlevoix, Quebec. In 2025, I returned to Val Thorens in January, visited Charlevoix in March, and just completed the Cancun trip in June. Additionally, I’ve paid toward an upcoming trip to Italy in January 2026. On each trip, I have made purchases—including spa treatments and clothing. Specifically, during this trip more than $600, Spar for 2 Photos $200, Cloths $200
Rating: 2 / 5
- Rooms: 1 / 5
- Value: 3 / 5
- Sleep Quality: 2 / 5
- Location: 3 / 5
- Cleanliness: 2 / 5
- Service: 4 / 5
Choose your dates
8 days | 7 nights | Flight | All inclusive
Conditions
Price calculated on July 29, 2025, for a stay from September 2 to 8, 2025 (at destination). The dates and components of this travel can be modified as you wish. The hotels and activities are offered as a suggestion and can be modified depending on your needs.
The prices are subject to change depending on the dynamic pricing of the day from our suppliers. Nothing is booked ahead of time and availability is subject to change depending on our suppliers.
View our full conditions at the following link.