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The ultimate Club Med Caribbean paradise
Punta Cana is the ultimate Club Med experience for an all-inclusive vacation in the Dominican Republic. Cocktail by the pool, siesta under the palm trees, circus and games for the kids – absolutely everything you could wish for to create magic moments.
Includes:
- Flight from YUL to PUJ with AC
- Airport transfers
- 7 nights’ accommodation at Club Med Punta Cana in Chambre Supérieure Famille – AI4 to Punta Cana or similar
- All-inclusive formula
- Drinks served by the glass and at the bar only: water, fruit juices and sodas, hot drinks and cocktails with and without alcohol, wines and local and international spirits
- Activities (View the Activity tab for the details)
- Protection offered by the Travel Agents Compensation Fund
- Taxes
Not included:
- Airport transfers
- Membership fees of 60 CAD / pers.
Regular Canadian passport: Your passport must be valid for at least 6 months after the date of your arrival in the Dominican Republic.
Hotels:
Enjoy a playing field as vast as nature itself
Collective sports events and tournaments are temporarily suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.
Activities:
New activities
Included
In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: - Games to get to know each other better and encourage group bonding - Mobile lounge areas to hang out, play and connect in the Resort - An exciting escape game to foster team spirit - Exclusive evenings to make every night a celebration - Collective choreographies to dance, perform, and shine together - Sports to challenge themselves or just for fun - Tailor-made excursions* to explore and create unique memories together
Facial Treatment - 50 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 50 minutes of facial treatment from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Massage - 50 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 50 minutes of massage from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Dominican Colors (1/2 day)
Optional ($)
Brief but informative visit of some of the island's most important features. Discover the Dominican hinterland and its economic aspects, which are very important to the region: cigars, tropical fruits, coffee and chocolate making. A cultural excursion for everyone, and recommended for families too!
Santo Domingo, colonial heritage
Optional ($)
A multi-faceted festive city, the capital of the Dominican Republic, on the turquoise waters of the Caribbean, was the first European city of the New World. Discover the history and culture of the Caribbean as you visit picturesque villages along the way. In the capital, official guides will recount the history of the colonial era, including visits to museums and to the first cathedral of the New World. At lunchtime, the famous "almuerzo" will give you the chance to appreciate the culinary specialties of this colorful culture. We'll end the day with time for shopping in the famous Del Conde street, where history sits side by side with modernity.
High Intensity Training
Included
Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.
Low-density Training
Included
Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.
3 or 5 rounds package at la Cana - 7 days unlimited package
Optional ($)
Discover La Cana Golf Club: Free access to practice facilities No index required
Fun activities
Included
Mini Club Med + adds new activities offering fun, cooperation and adventure. It's all go for: - Super pilot: a challenge where kids learn self-confidence, guided along a pathway with their eyes blindfolded - Let's roll! : where team spirit wins by moving balls and crossing the finishing line - Zen tales: time for a break! Children learn to relax, through a clever mix of stories and yoga poses. Ninja bootcamp, Nature detective, Hero's parade... and lots of other activities to be explored on site. These activities are designed for different age groups, fill the days and support children in discovering their strengths, with group games and fun for all.
Exclusive outing to Saona Island (1 day)
Optional ($)
Excursion recommended by our Discovery Center.A dream day on board our Atlantis yacht.In Bayahibem we will start our cruise to the natural pool where you can dive in the turkoise water and discover the star fish. On the island of Saona, make the most of a great ambiance and enjoy the lobster barbecued lunch. Take the time to relax on the beach, then we will leave from Saona but you can still enjoy a cocktail in the natural pool.
Saona Sailaway (1 day, high season only)
Optional ($)
Let the wind guide you over the Caribbean Sea to discover or revisit Saona Island and the surrounding area. On board our 25-meter catamaran, we'll sail out from the charming fishing village of Bayahibe to visit the natural park to the east of the Dominican Republic. Our experienced crew will show you the most beautiful spots, and you'll have flippers, masks and snorkels available on the boat. You'll enjoy a local lunch in the shade of the palm trees in a most idyllic setting, before setting off back to Bayahibe. You'll stop off at Palmilla to swim, and hunt for starfish.
Beginners' diving course - PADI Discover Scuba Diving
Optional ($)
1 pool/confined water dive, 1 accompanied shallow sea dive from the snorkelling boat.
Lobster cruise
Optional ($)
Departing from Club Med’s beach, navigate in the turquoise waters of the lagoon along Tortuga Bay. After stopping at the shallow natural swimming pool of Juanillo, feast a local buffet with a grilled lobster, specially prepared on board by our chef. To protect the lobsters during their reproduction period, a Mahi-Mahi fish fillet and a grilled shrimp brochette will be served from March to June.
New activities
Included
Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the sports activities on offer: - Games to foster group bonding - Twisted sports to rediscover them in unexpected ways - Outdoor olympics to get a fill of thrills and team spirit - Arts-and-crafts workshops to unleash their inner artist and let creativity soar - Latest dance trends to take centre stage, show off their skills and create unforgettable memories
Awakening yoga
Included
Practice this style of yoga that goes beyond the physical postures (asanas) and incorporates elements of mindfulness, meditation, and spiritual awakening. It emphasizes the connection between mind, body, and spirit, aiming to cultivate a heightened state of awareness and presence.
Archery group classes
Included
All levels Beginners, intermediate or experts initiate or perfect themselves in this sport every day (6 days out of 7). Special courses are organised to improve a movement. There is also a weekly tournament. The equipment is for all levels, the site is adapted for experts. Initiation Discover this sport through daily collective and simple lessons, with adapted equipment and themed special courses. A weekly tournament is organised to create convivial moments.
Circus Group lessons
Included
Discover this unique space of the Circus School by Club Med. Vast choice of recreational acrobatic and artistic activities inspired by the circus, including flying trapeze, high bungee, aerial silk, tightrope, trampoline, juggling, percussion and dance under the watchful eye of Gentil Circassiens who will help you acquire new skills or achieve things you would only dreamed of.
Sailing group lessons
Included
Group lessons 6 days a week, to ensure all participants make good progress and master their movements.
Tennis group lessons
Included
Game, set and match: discover the ins and outs of tennis! Teaching and practice, tailored to your level, technical foundations and tactics: forehand, backhand, lob, passing shot, slice, serve...
Tailored Treatments - 2 hours
Optional ($)
Enjoy the total freedom of two hours' treatment of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Club Med Amazing Family!
Included
The big idea behind Club Med Amazing Family! is to celebrate families! Bring parents, children and also grand parents, TOGETHER, to share good times and have fun. Dance, go on treasure hunts, learn about nature conservation and play... everything you need is provided to ensure you have an unforgettable holiday TOGETHER. Games, events and all sorts of activities... an entire program designed for both kids and grown-ups - all organised by our G.Os® reknowed for their infectious enthusiasm. - Time to Splash : let’s have some water fun! - Time to Play: let’s enjoy childhood games together! - Time to Quest: let’s find the treasure! - Time to Recharge: let’s relax and reconnect! In Punta Cana, don't miss out on Time to Quest, a new style of treasure hunt developed on the Club Med Play App. Follow in the footsteps of the Spanish explorer Juan Ponce de Leon in search of the fountain of youth. An amazing opportunity to learn more about the history and natural environment of the Dominican Republic.
Challenge Package - 3 or 4 courses La Cana & Corales
Optional ($)
Come and explore two exceptional golf courses: - 1 round at La Cana and 2 rounds at Corales or - 2 rounds at La Cana and 1 round at Corales or - 2 rounds at La Cana and 2 rounds at Corales Free access to practice facilities No index required
Golf group lessons
Included
Learn at your own pace and understand the secrets of the technical side of golf. Every morning, 3 lessons of 1 hour are offered according to your level (beginner, intermediate and advance). Teaching and practice: swing to the net (7 iron), bunker play, chipping, putting ...
Evening
Included
Looking forward to a quiet dinner with your partner or with friends ? You can entrust them to our experienced G.O. They will have a dinner and be able to take part in fun activities, while you enjoy your meal in peace.
Catalina, between the ocean and the river
Optional ($)
We will head to Bayahibe to embark on a 75 feet catamaran that will take us to “The Wall” for a snorkeling adventure accompanied by a guide. After stopping at Catalina, enjoy a delicious meal and later, lounge at the beach or take a snorkeling tour along the reef. Once on board our catamaran we will pass along the coast of la Romana & Casa de Campo, before heading to Chavon River to discover the natural beauty of its surroundings.
Evening
Included
After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.
PADI Scuba Diver
Optional ($)
This is the ideal package for getting your first PADI certification.You can try different types of dive and it's a good preparation for the Open Water Diver course, if this is your target.Includes: 2 dives in the pool 2 sea dives 3 videosHandbook and certification authorising you to dive to a depth of 12 meters.
Evening Service
Optional ($)
After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.
Snorkeling (outside Club Med)
Optional ($)
For lovers of underwater flora and fauna, the aquarium is a magnificent nature reserve with an abundance of coral and multi-colored fish.
Active Yoga
Included
Experience active yoga that involves physical movement and engagement. Active yoga focuses on building strength, flexibility, and endurance while also incorporating breath awareness and mindfulness.
Ashtanga Family Yoga
Included
Practice this traditional and dynamic yoga with your whole family. Classes are designed for parents and children to bond and explore yoga together. Chain a set sequence of postures performed in a specific order, synchronized with breath (vinyasa). Ashtanga Yoga is known for its emphasis on strength, flexibility, and continuous flow.
Tailored Treatments - 4 hours
Optional ($)
Enjoy the total freedom of for hours' treatment of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Bachata dance class
Included
Bachata was originally romantic music of the Dominican Republic, played by several guitars (three or four), accompanied by percussion (bongo, maracas, guiro) and a bass. Since 1999, the Spanish started to dance the bachata (which resembles the salsa)...followed by other nationalities!
Merengué dance class
Included
Today the Merengue is often associated to salsa because numerous salsa movements are more easily made in Merengue. People dance the Merengue more or less all over the American continent and in the West of Europe. The Merengue has existed in Haiti and the Dominican Republic since the middle of the 18th century. One of the characteristics of this dance is the very pronounced movement of the hips.
Salsa dance class
Included
Move to the beat and strut your stuff to the beautiful sounds of Latin music.
Family "Big Snack"
Included
Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savour time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.
Family tournaments & games
Included
Puzzles, sports tournaments, treasure hunts, sand castle competitions and skill and logic games.* Playing together brings you closer. Team up with your children and compete against other families. Enjoy time with your nearest and dearest.
Family water fun
Included
Next to the swimming pool or the sea, on the sand or with your feet dangling in the water, splash happily with your family. Pool parties, foam parties, beach parties, slip and slide and water fights: cool off and dive into a world of joy.
Family show time
Included
Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.
PADI Open Water
Optional ($)
Get your PADI Scuba diving certification. If you've always dreamt of learning to dive, of experiencing new adventures or simply discovering the wonders of underwater life, this is where it all begins.The PADI Open Water Diver course is the most popular diving course in the world.It's an international certificate that allows you to dive (with a buddy) to a depth of 18 meters (60 ft). You'll get a PADI (Professional Association of Diving Instructors) or NAUI (National Association of Underwater Instructors) card that's valid for life and recognised worldwide. The course includes: 3 dives in the pool 4 sea dives 5 videos Training manual and certificate allowing you to dive to 18 meters (60 ft)
Esmerald Quad adventure
Optional ($)
Discover the authenticity and splendor of Miches behind the wheel of an ATV and across different landscapes. Feel the adrenaline as you drive on rural mud roads, which allow a glimpse into the simple life in the countryside. Relax as you feel the ocean breeze on your face while driving along a beautiful deserted beach, where you can later enjoy moments of absolute relaxation under the shade of a palm tree.
Zip line eco splash
Optional ($)
Feel the adrenaline over the luscious rainforest on the longest zip line in Dominican Republic. Let yourself soar from platform to platform and swing through the air with a bird’s eye view of the tropical landscape, the cliffs and the ocean. To wrap up this adventure of 12 zip lines you will finish in the water in a spectacular and refreshing way.
Tubing
Optional ($)
A fun and refreshing activity!
Deep Sea Fishing
Optional ($)
Treat yourself to a seafaring expedition. Hop on a boat equipped for deep sea fishing and set out for the best spots. Are you keen to haul in a marlin, tuna or swordfish? Learn the right techniques and bring back great souvenirs.
Tailored Treatments - 6 hours
Optional ($)
Enjoy the total freedom of six hours' treatment of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Horse Riding (Off Site)
Optional ($)
Make the most of the landscape and installations to discover the region differently.
Free access to pickle ball courts
Included
Take advantage of your holidays to discover or rediscover this racket sport. Have fun as a couple or with your family or challenge each other to an impromptu match for maximum fun and pleasure.
PADI Advanced Open Water
Optional ($)
Minimum level required: Open Water Diver or CMAS 1 Star certification and a minimum of 20 dives. This course focuses on the practical application of various diving techniques including deep diving, night diving, navigation, marine biology, drift diving and wreck diving (you'll be required to show your dive logbook). Divers must do 5 specific dives including a night dive.Comprises: 5 dives Handbook and certificate
Water polo
Included
Dive in and elbow your way into position to angle the ball into the floating net. With splashes and shouts of encouragement and joy, the water comes to life with your jumps, passes and shots on goal. The pool becomes a playing field for fun, energetic games.
Certified diver package - 6 dives (without equipment)
Optional ($)
6 guided exploration dives in the sea.
Refresher dive
Optional ($)
Refresher course including: 1 dive in the pool 1 sea dive (depth 10 meters) 1 video
Zumbatomic
Included
Your children can dance their way to fitness. This activity combines exercises with hip hop, salsa and reggaeton steps. Children have fun, move and blow off steam to the beat of their favorite music.
Show time
Included
Enter stage left: it's time to create and rehearse their own show. Fun with friends is a great way to develop new talents.
Kayak
Included
The seductive power of the water invites you to discovery. It is so hard to take your eyes off it and yet so easy to slide over its surface. Paddle in hand, with friends or on your own, float and fly like a nautical adventurer in search of escape and new sensations
Boat rental for Waterskiing and/or Wakeboarding
Optional ($)
Want to skim over the waves? Treat yourself to waterskiing or wakeboarding and reach that adrenaline high... At the excursions desk you can hire a boat for an hour or longer. This activity is proposed all year long. The hourly boat hire (maximum 6 people on board) only includes the driver and the equipment (Skis and Wakeboard). Please note there is no instructor for this activity, and no option to take lessons or classes.
Creative workshops
Included
Sensory activities for tiny tots, and coloring or hands-on activities for older children.
Early learning
Included
Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.
Walks
Included
A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.
Lounge and festive evenings
Included
Share great times, both during the day and on into the evening. Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. Reconnect with family and friends and enjoy creative, interactive workshops and games together. There are plenty of surprises and entertainment for children and grown-ups to keep everyone buzzing throughout your holiday.
Show
Included
In the theater or under a starry sky, settle into your seat and enjoy the show. Your G.O.® team will express their talent and creativity with songs, dances and performances that will amaze you. Laughs and applause ring through the resort and carry you away.
Pool free Access
Included
The Resort pool are there for you to use all day long. Whether it's a place of calm solitude for a relaxing morning swim or ringing with laughter as you splash about with loved ones, there are so many ways to enjoy the pool.
Family Arts & Crafts
Included
Painting, photo scavenger hunts and bracelet making*: there's lots of ways to get creative as a family. Add a dash of colour to your holidays alongside your budding little artists, discovering local crafts and creating things yourselves. Discover your hidden talents together.
Free acces to Golf Resort's facilities
Included
Free access to sailing
Included
Free access to tennis courts
Included
Family Spa
Optional ($)
The Club Med Spa opens its doors to children and teenagers. A selection of treatments to be enjoyed alone, with family or friends, is offered to help them discover the world of well-being. You can also find specific products formulated by a brand dedicated to children's skincare (in a selection of Resorts only, information at the Spa reception).
Cardio-Training Room
Included
Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.
Discovery Package - 2 courses La Cana & Corales
Optional ($)
Come and explore two exceptional golf courses: - La Cana Golf Club - Corales Golf Course Free access to practice facilities No index required
Private lesson at the driving range
Optional ($)
Enjoy a private lesson at the practice facilities at La Cana Golf Club No index required
Private lesson on course
Optional ($)
Enjoy a private coaching session on the entire course at La Cana Golf Club No index required
Kitesurf package
Optional ($)
Take flight over the water from the Resort's beach. Whether you're a beginner or an experienced kitesurfer, the IKO team of experienced instructors in this new water sport offer classes and courses for every level. More information at the Discovery Centre. The weather conditions in Punta Cana are ideal all year round for getting started with Kitesurfing. However, experienced kitesurfers prefer the winter season from October to May when the wind conditions are at their best for a sportier experience. Option to hire the equipment on site.
Local rum and cigar tasting
Optional ($)
Indulge in a sophisticated escape at La Cave wine cellars. Delve into a curated selection of top-shelf spirits, premium wines and the finest champagnes. Complement your sipping with a wide array of handpicked cigars, day and night.
Northern treasures
Optional ($)
On the way to Miches, enjoy an exciting safari-style bus ride. Visit a typical grocery store, then one of the region's traditional farms. You will reach the "Montaña Redonda" where you can enjoy a 360º panoramic view of the scenery between Samana Bay and the Cordillera. After a traditional Dominican lunch, continue your adventure with a horse ride along Limon Beach.
Whales Watching (winter)
Optional ($)
From late January to early April, humpback whales migrate from the cold waters of Canada to the warm waters of Samana Bay. Don't miss this unique show, starring the world's largest marine mammals. Just a stone's throw from the beach at Club Med Michès.
Bocce Ball
Included
This activity is not supervised by GOs (no lessons),however, weekly tournaments may be organized. The adapted equipment is available throughout the day (subject to availability).
Club Med Baby Welcome
Included
Thanks to the Club Med Baby Welcome Kit, carefree travel with your baby. Equipped with everything necessary for the wellbeing of your little one: reserved in advance without additional costs, childcare material for children aged from 0 to 23 months awaits you in your room on arrival. Also, on request, take advantage of the loan of a pushchair.
Facilitate your arrival
Included
Register your children's details online: language spoken, parent's telephone number and so on. Then when they arrive, they can meet their G.Os and start having fun straight away! Everything is taken care of, so you can relax into your holidays.
Infirmary service
Included
Lifeguard
Included
Pyjamas Club
Optional ($)
Want to spend an evening as a couple? With this group childcare service, you can leave your child in the capable hands of experienced G.Os. They will look after and entertain your little ones in a dedicated space designed for children's comfort and well-being.
Club Med Play
Included
Head off on an adventure with a new-generation treasure hunt. Download the Club Med Play app and enjoy a unique experience that will give you a chance to explore the natural and cultural heritage of the Resort as a family. Puzzles and challenges of every kind fill this new type of digital game. Club Med Play is part of the Club Med Amazing Family! and Happy to Care programmes designed to promote sustainable development.
Stand Up Paddleboarding
Included
Stand Up Paddle boarding is done in the sea, close to the shore. The paddle boarder stands on a large surfboard and paddles, the difficulty being to keep your balance (originally the paddle boarder used his arms like a surfer). For information: at Punta Cana, the Discovery center also has a Stand Up Paddle boarding excursion, at extra cost.
Aquafitness
Included
Smoothly follow a series of exercises in the pool with this aquafitness course. Your lightness in the water allows you to perform fluid and tonic movements rhythmically to music.
Table tennis
Included
Choose singles or doubles, smash contests or a relay where everyone takes a turn with a paddle. Open up to the possibilities of the game and enjoy yourself. The noise of the tiny bouncing ball is a great beat to accompany your games with family or friends.
Basketball
Included
Play like a pro! Use your holiday time to learn to dribble, perfect your three-point shot and, most importantly, have a good time. Improve your accuracy and connect with your team mates to win games.
Beach volleyball
Included
Your beach holiday is a wonderful time to discover this entertaining sport. Set the ball, play the net or smash to your heart's content. This beach sport is a guaranteed work-out in the sun. Go for it! It is a great opportunity to learn to make sand dives.
Private Tennis lessons
Optional ($)
For players of all levels; benefit from personal advice and tips from our qualified G.O®s and make rapid progress. Full details at the Resort.
Wingfoil rental
Optional ($)
You're sure to be tempted by this new board sport. The equipment is lightweight, which is a real advantage when you're learning and in terms of autonomy.
Sunset Yoga
Included
Practicing yoga during sunset provides a serene and peaceful atmosphere, allowing participants to connect with nature, unwind from the day, and cultivate a sense of relaxation. This yoga session is often designed to harness the calming and reflective energy associated with the setting sun.
Yin Yoga
Included
Halfway between Yoga and meditation, the discipline invites you to release and concentrate. Slowly stretch, breathe, engage the stomach and hold the position. The time in the pose is the heart of this yoga practice.
Wellness night
Included
Try this practice that combines meditation and reflective writing to promote overall well-being, relaxation, and self-awareness. It's designed to help individuals unwind, reflect on their day, and cultivate a sense of inner calm.
Global rating: 4.5 / 5
- Location: 4.5 / 5
- Sleep Quality: 4.5 / 5
- Rooms: 4.0 / 5
- Service: 4.5 / 5
- Value: 4.0 / 5
- Cleanliness: 4.0 / 5
A great active all-inclusive vacation!
My family and I spent a week (plus 3 days, to be explained later) at Club Med Punta Cana. We have two daughters, aged 8 and 10. We loved our stay at Club Med. It was the right balance of interesting activities and shows, and also space and amenities to relax. There was something for everyone: kiteboarding lessons (costs extra) for my wife, archery and trapeze school for my eldest, and a reef fishing expedition (costs extra) for my youngest. And of course, lots and lots of time at the pool and the beach. The children's care program is excellent and well-organized. You can drop off and pick up your kids freely withing operating hours. The kids themselves can choose between two activities within each "activity period", each lasting about an hour. These are kids club exclusive sessions of the "normal" activities, including sailing, trapeze school, tennis, archery, etc. The staff at the kids club are wonderful as well - friendly, lively, and attentive to the kids needs and safety. We saw many children forming real attachments to the kids club staff (more on this later). We felt safe leaving our daughters there. The food was somewhat hit-or-miss. We took most of our meals at the Hispanola, which is right on the water and has a terrific view. As expected of an all-inclusive buffet, the food ranged from inedible to excellent. The ceviche on some days was very good, while on one particular day was literally saltier than sea water. We found the pastas to be consistently cooked al dente, but the sauces often left much to be desired (on certain days there's a vodka sauce with shrimp that was divine, however). The more formal restaurant, "Indigo", is also on the water, and delivers a much more solid (albeit less child-friendly) dining experience. The fish tacos for lunch were very good, as was the picanha steak for the dinner (reservation required, but still included). The staff for dinner at the Indigo were in particular very professional and attentive. The manager of the Indigo (Sascha, I think?), was very friendly and we enjoyed chatted with him. He also helped us secure reservations at the restaurant when we couldn't make the usual sign-up time due to an excursion, and personally delivered to our table a cocktail of his own invention, which was very good. The guest rooms, while clean and functional, are definitely showing their age: chips in the paint, smudges on the wall, set stains in the tiling, dents in the furniture, etc. We didn't mind much - we were really only in the room to shower and sleep. But if you're looking to spend a lot of time relaxing in your room, this is one area that might disappoint. The day before we were set to fly home, our youngest developed an ear infection. The on-premise doctor advised us against flying. He must've seen the anxiety in my face as I considered how much it would cost in penalties and fare differences to rebook our flights, because he quickly mentioned that the resort had insurance covering all of its guests for such incidents. I couldn't believe it, but sure enough, we extended our stay by an additional three nights while she healed, and the insurance company paid for the extra nights, handled all the re-bookings, and even arranged for ground transfer since we returned to a nearby different airport. It was a bit difficult communicating with the insurance company, since we don't speak French, but we are very grateful that Club Med took care of us in such an unexpected way. Finally, I wanted to highlight one particular member of the kids' club staff: Ishmael (aka Mr. Banana). We made friends with another family who had a daughter (we'll call her Lily) a bit younger than our youngest. Lily grew a strong attachment to Ishmael - in fact so strong that she refused to attend kids' club if he wasn't there. On the last day of their stay, our families were having dinner together when Ishmael stopped by our table in the restaurant. He presented Lily with a tumbler, and in it was a photo of the two of them that had been taken by one of the official Club Med photographers. Ishmael had had it made during his time off, and paid for it out of his own pocket. We invited Ishmael to have dinner with us, and everyone had a wonderful time. My wife typically doesn't approve of all-inclusive vacations, preferring more "active" trips, but on multiple occasions during the stay, she mentioned how she would love to come back. The kids and I all agree!
Rating: 5 / 5
- Rooms: 3 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 4 / 5
- Service: 5 / 5
MAJOR FIRE AT RESORT, HORRIBLE CUSTOMER SERVICE!!
BEWARE*** MAJOR FIRE DESTROYED MAIN BUILDING ON SEPT 12th!! Absolutely brutal experience with Club Med. We had booked our family of 4 to the Punta Cana resort Nov 13-18th. We were so looking forward to the experience with the trapeze, etc. Our full refund policy stopped on Sept 13th, which we were fine with. Until we found out on Sept 19th (not via Club Med themselves) that they had a major fire that destroyed the main reception building, including reception, shop, a bar and restaurant. We contacted Club Med and spoke to “Martin Leberge?” And asked why we weren’t told about the fire and how if we had known about it in the 12th, we would have cancelled or postponed the trip. He stated that the resort is currently closed and promised it will be all fixed by October 15th. We asked for an exception to the cancellation policy as we should have been notified by the resort as it would have affected our decision, and he said “no”. We asked for a credit for what we have put down to use later and he said “no”. His customer service skills were lacking, and he kept telling us how we should trust him and believe what he tells us. After the lack of communication and the way we found out, that would be a hard ask to do. He kept promising us that it would be fully back to normal by the time we went and when asked if he would put that in writing, he once again gave us the runaround. He reached out to upper management to inquire if anything could be done, but stated he couldn’t get a hold of anyone. He promised to call back yesterday September 20th, but never did. Shame on you Club Med. It is so underhanded when a resort doesn’t notify any customers of a major event such as a fire at the resort you are about to attend in a short time. The resort should be fully transparent, as it should be up to the customer to decide what they are comfortable with as it is their money and not the resorts.
Rating: 1 / 5
Written by: Excursion60035821150 - - September 21, 2024Incredible Honeymoon Destination!
We LOVED club med Punta Cana and would totally go back. We stayed in the Zen Oasis and it felt like a garden. We felt very comfortable, the food was great, and there was always something to do. The housekeeping made us fun swans out of towels for us to find in the room at night which was a fun touch. Travel was smooth to and from the airport- we were even there for the fire and had to go to Club Med Miches for one night and the staff was INCREDIBLE! They were on top of things and we always felt like we were taken care of, even though our plans had to change. My only negative would be that there was only one restaurant open (we went during the slow season) so the food was buffet style, we were excited about the options- but they had good variety at the main Restaurant and we always left loving some of the food that was provided.
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Love Club Med
If you want a resort experience that is a level above try Club Med. we were sailing doing yoga archery and still had time to relax.
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Wonderful family holiday
We had a terrific end of summer experience et Club Med Punta Cana. The resort was like a small village and there was no shortage of activities for us to enjoy. Food was very good with good presentation. There was talk of a collaboration with Chloe Coscarelli for vegan items yet there was little display of this during our stay; possibly a result of the reduced occupancy at the resort. Beach was great, some minor rocks but very enjoyable. All the GOs - Terns Club, Watersports, asrchery, Golf, Trapeze we’re amazing!! I’d highly recommend and hope to return soon.
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Other dates:
Individual package
Club Med Punta Cana & Michès
Visit more than one Club Med in a single stay!Choose your dates
8 days | 7 nights | Flight | All inclusive
Choose your dates
8 days | 7 nights | Flight | All inclusive
Conditions
Price calculated on October 2, 2024, for a stay from April 18 to 25, 2025 (hotel portion only). The dates and components of this travel can be modified as you wish. The hotels and activities are offered as a suggestion and can be modified depending on your needs.
The prices are subject to change depending on the dynamic pricing of the day from our suppliers. Nothing is booked ahead of time and availability is subject to change depending on our suppliers.
View our full conditions at the following link.
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