- Hotel policies
When you stay at Iberostar Selection Paraiso Maya All Inclusive in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and Paradise Beach. This 4.5-star aparthotel is 12.7 mi (20.5 km) from Quinta Avenida and 13.2 mi (21.3 km) from Mamitas Beach.
Near Maroma Beach
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools or 2 spa tubs. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at La Marina, one of the aparthotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Distances are displayed to the nearest 0.1 mile and kilometer.
Maroma Beach - 0.1 km / 0.1 mi
Paradise Beach - 0.1 km / 0.1 mi
Playa Paraiso Golf Course - 1 km / 0.6 mi
El Manglar Golf Course - 3.9 km / 2.4 mi
Virgen Beach - 9.9 km / 6.2 mi
Tres Rios Ecopark - 10.7 km / 6.6 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.1 km / 6.9 mi
El Camaleon Mayakoba Golf Course - 13.1 km / 8.1 mi
Sanctuary of Hope and Time Capsule - 13.4 km / 8.3 mi
San Jose Catholic Parish - 15.2 km / 9.5 mi
Artisans Market - 15.5 km / 9.6 mi
Puerto Morelos Town Square - 15.7 km / 9.7 mi
Puerto Morelos Reef - 15.7 km / 9.8 mi
Arrecife de Puerto Morelos National Park - 16.5 km / 10.2 mi
Gran Coyote Golf - 16.5 km / 10.3 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 38.9 km / 24.2 mi
Cozumel Intl. Airport (CZM) - 54.2 km / 33.7 mi
Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Informations about the hotel:
- Service animals not allowed
- Pets not allowed
- Gap period enforced between guest stays - 24 hours
- Professional property host/manager
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Temperature checks are available to guests
- Property uses a professional cleaning service
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Staff wears personal protective equipment
- Cashless transactions are available
- Masks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Food service has been amended for enhanced safety
- Essential workers only - NO
- Contactless check-in is available
- Electrostatic spray is used for disinfection
- Gloves are available to guests
- Masks are compulsory at the property
- No cribs (infant beds) available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Contactless food service / room service is available
- Individually-wrapped food options are available
- Property follows sanitization practices of SafeStay (AHLA - USA)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Individually-wrapped food options are available for breakfast
- Reservation might be required for some facilities onsite
- Individually-wrapped food options are available for lunch
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Gift shops or newsstand
- Dry cleaning/laundry service
- Beach volleyball on site
- Shopping on site
- Free water park access
- Proposal/romance packages available
- Beach yoga on site
- Optional golf privileges
- Eco-friendly cleaning products used
- Golf clubs (equipment)
- Pool umbrellas
- Number of meeting rooms - 1
- Scuba diving nearby
- Free WiFi
- Number of bars/lounges - 7
- Number of spa tubs - 2
- Number of poolside bars - 1
- Number of outdoor pools - 5
- Number of beach bars - 1
- In-room accessibility (in select rooms)
- Tours/ticket assistance
- Accessible bathroom (in select rooms)
- Fitness classes on site
- Free buffet breakfast
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Free breakfast
- Multilingual staff
- Water dispenser
- Turkish bath/Hammam
- Ecotours nearby
- Number of coffee shops/cafes - 2
- Laundry facilities
- Children's club (free)
- Fitness facilities
- Snorkeling on site
- Supervised childcare/activities (free)
- Covered parking
- Uncovered parking
- Banquet hall
- Wheelchair accessible (may have limitations)
- Wheelchair accessible
- Wheelchair-accessible concierge desk
- Beach umbrellas
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Health club
- Spa treatment room(s)
- Full-service spa
- Wedding services
- Beach towels
- Windsurfing on site
- Shopping mall on site
- Yoga classes/instruction on site
- Pro shop
- Luggage storage
- Billiards or pool table
- Business center
- 24-hour front desk
- Number of restaurants - 10
- Playground on site
- Golfing nearby
- Spa services on site
- Smoke-free property
- Snack bar/deli
- Children's pool
- Steam room
- Free self parking
- Conference space
- Free valet parking
- Lazy river
- Kayaking on site
- Tennis on site
- Beach sun loungers
- Wheelchair accessible path of travel
- Golf course on site
- Pool sun loungers
- Concierge services
- Pilates classes on site
Checkin time:3:00 PM to midnight
Checkin instructions:Front desk staff will greet guests on arrival.
Checkout time:12:00 PM
Fees payable upon arrival:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).