Practical information about Red Mountain

Hello dear customer,

Here is some important information about your travel destination. Please read it carefully.
We thank you for your trust and wish you a pleasant journey!

The Gendron Travel Team

ON-SITE REPRESENTATIVE

Our on-site representative,

Erik Kalacis

Welcome to Red Mountain!

I will have the pleasure to be your on‐site representative chief during your next holidays to Red Mountain. I look forward to meeting you and help you discover this wonderful mountain during your stay. Please reach‐out upon your arrival in order to schedule a meeting for your mountain tour offered by Gendronski.

Erik and his team

Phone: 250-368-7553

Email: [email protected]

PRATICAL LINKS

Here are some useful links and information to help you make the most of your stay:

- Trail maps: https://www.redresort.com/maps-stats/
- Snow conditions: https://www.redresort.com/report/
- Webcams: https://www.redresort.com/report/#cams
- Shuttle from mountain to town: https://www.redresort.com/transportation/
- Calendar of events: https://www.redresort.com/events/
- Bar in station: https://www.redresort.com/rafters/
- In resort Cat-skiing (payable on-site): https://www.redresort.com/mt-kirkup-cat-ski/
- Restaurants: https://www.redresort.com/dining/ Info video: https://youtu.be/2UeEa9xPPjw
- Restaurants & nightlife in Rossland: http://tourismrossland.com/category/dining-and-nightlife/
- Rossland tourism / Other activities: http://tourismrossland.com/things-to-do-winter/
- Shopping: http://tourismrossland.com/category/shopping/
- National Parks entrance fee information for clients who opted for car rental and wishing to stop or stay in one of Parks Canada location: https://parcs.canada.ca/voyage-travel/tarifs-fees

TRANSFER FROM AIRPORT TO YOUR HOTEL

For customers who chose transfers

Upon your arrival, please refer to your voucher for the necessary information to get to your airport transfer company. You will find emergency phone numbers on your voucher.

LIFT TICKETS

If you hold an IKON pass, you will have direct access to the gondolas and lifts, and there is no need to go to the ticket office beforehand.

Here are some useful details and links regarding your IKON pass:

How to access the mountain with your IKON pass: https://www.ikonpass.com/en/how-to-use-your-ikon-pass
Frequently Asked Questions: https://www.ikonpass.com/en/faq
Restriction Dates: https://www.ikonpass.com/en/compare-passes
First Tracks: https://www.ikonpass.com/en/first-tracks
Spring Skiing: https://www.ikonpass.com/en/spring-skiing
Booking Your Ski Days: For Aspen, Jackson Hole Mountain, Deer Valley, The Summit at Snoqualmie, and Loon Mountain resorts, you will need to book your ski days in advance. Visit this link for more information: https://www.ikonpass.com/en/faq
Haven’t received your IKON pass at home and you’re about to leave for skiing:

You can pick up your pass at the customer service center or the ticket office of any Ikon Pass resort in North America during opening hours (except for Cypress and RED Mountain). You will need your confirmation number and an ID.

If you pick up your pass on-site and then receive a physical pass by mail, the mailed pass will be canceled.

Currently, it is not possible to pick up your pass on-site at the following international resorts: Coronet Peak, The Remarkables, Mt Hutt, Thredbo, Mt Buller, Dolomiti Superski, Grandvalira Resorts Andorra, Arai Mountain Resort, Niseko United, Valle Nevado, Kitzbühel, Zermatt Matterhorn, St. Moritz, and Chamonix Mont-Blanc.

For more information, please contact IKON PASS via email at [email protected] or by phone at 1-888-365-IKON.
Download the mobile app to access information at any time: https://www.ikonpass.com/en/app

IKON PASS HOLDER

If you hold an IKON pass, you will have direct access to the gondolas and lifts, and there is no need to go to the ticket office beforehand.

Here are some useful details and links regarding your IKON pass:

How to access the mountain with your IKON pass: https://www.ikonpass.com/en/how-to-use-your-ikon-pass
Frequently Asked Questions: https://www.ikonpass.com/en/faq
Restriction Dates: https://www.ikonpass.com/en/compare-passes
First Tracks: https://www.ikonpass.com/en/first-tracks
Spring Skiing: https://www.ikonpass.com/en/spring-skiing
Booking Your Ski Days: For Aspen, Jackson Hole Mountain, Deer Valley, The Summit at Snoqualmie, and Loon Mountain resorts, you will need to book your ski days in advance. Visit this link for more information: https://www.ikonpass.com/en/faq
Haven’t received your IKON pass at home and you’re about to leave for skiing:

You can pick up your pass at the customer service center or the ticket office of any Ikon Pass resort in North America during opening hours (except for Cypress and RED Mountain). You will need your confirmation number and an ID.

If you pick up your pass on-site and then receive a physical pass by mail, the mailed pass will be canceled.

Currently, it is not possible to pick up your pass on-site at the following international resorts: Coronet Peak, The Remarkables, Mt Hutt, Thredbo, Mt Buller, Dolomiti Superski, Grandvalira Resorts Andorra, Arai Mountain Resort, Niseko United, Valle Nevado, Kitzbühel, Zermatt Matterhorn, St. Moritz, and Chamonix Mont-Blanc.

For more information, please contact IKON PASS via email at [email protected] or by phone at 1-888-365-IKON.
Download the mobile app to access information at any time: https://www.ikonpass.com/en/app

EQUIPMENT RENTAL

Please refer to the voucher found in your electronic documents. It is possible to pick up your rental equipment the day before your first day of skiing, however you must stop by the rental shop after 3:00 pm. Opening Hours Update: https://www.redresort.com/red-sports/.