Practical information about Val Gardena

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Hello dear customer,

Here is some important information about your travel destination. Please read it carefully.
We thank you for your trust and wish you a pleasant journey!

The Gendron Travel Team

USEFUL LINKS

Here are some useful links and information to help you make the most of your stay:

Trail maps: https://www.valgardenaskimap.com/
Slopes status: https://www.valgardena.it/en/winter-holidays-dolomites/slopes-ski-lifts/open-slopes/
Lift status: https://www.valgardena.it/en/winter-holidays-dolomites/slopes-ski-lifts/open-lifts/
Weather: https://www.valgardena.it/en/weather/
Calendar of events : https://www.valgardena.it/en/events-highlights/
Webcams: https://www.valgardena.it/en/webcams/
Restaurants and bars: https://www.valgardena.it/en/bars-restaurants/
Après-ski: https://www.valgardena.it/en/winter-holidays-dolomites/huts-apres-ski/
Shopping: https://www.valgardena.it/en/shopping/
WhatsApp*: https://www.whatsapp.com/?lang=en

Download the Val Gardena Guestinfo app here: https://www.valgardena.it/en/app/

*WhatsApp: WhatsApp is a free application that serves as a free communication tool via phone and text messaging worldwide. We advise you to download it in Canada and use it at your destination in airplane mode when connected to Wi-Fi. Click on this link to download it: https://www.whatsapp.com/download/

LIFT TICKETS

Please refer to your voucher found in your electronic documents.

IKON PASS HOLDER

Ikon Pass holders will have combined access for seven or five days at the 12 Dolomiti Superski resorts: Cortina d’Ampezzo, Kronplatz/Plan de Corones, Alta Badia, Val Gardena/Alpe di Siusi, Val di Fassa/Carezza, Arabba/Marmolada, 3 Peaks Dolomites, Val di Fiemme/Obereggen, San Martino di Castrozza/Rolle Pass, Rio Pusteria – Bressanone, Alpe Lusia – San Pellegrino, Civetta. The Ikon Pass provides direct access to the ski lifts.
All Ikon Pass holders visiting Dolomiti Superski in Italy must have liability insurance in order to ski.

Here are some useful details and links regarding your IKON pass:

How to access the mountain with your IKON pass: https://www.ikonpass.com/en/how-to-use-your-ikon-pass
Frequently Asked Questions: https://www.ikonpass.com/en/faq
Restriction Dates: https://www.ikonpass.com/en/compare-passes
First Tracks: https://www.ikonpass.com/en/first-tracks
Spring Skiing: https://www.ikonpass.com/en/spring-skiing
Booking Your Ski Days: For Aspen, Jackson Hole Mountain, Deer Valley, The Summit at Snoqualmie, and Loon Mountain resorts, you will need to book your ski days in advance. Visit this link for more information: https://www.ikonpass.com/en/faq
Haven’t received your IKON pass at home and you’re about to leave for skiing:

You can pick up your pass at the customer service center or the ticket office of any Ikon Pass resort in North America during opening hours (except for Cypress and RED Mountain). You will need your confirmation number and an ID.

If you pick up your pass on-site and then receive a physical pass by mail, the mailed pass will be canceled.

Currently, it is not possible to pick up your pass on-site at the following international resorts: Coronet Peak, The Remarkables, Mt Hutt, Thredbo, Mt Buller, Dolomiti Superski, Grandvalira Resorts Andorra, Arai Mountain Resort, Niseko United, Valle Nevado, Kitzbühel, Zermatt Matterhorn, St. Moritz, and Chamonix Mont-Blanc.

For more information, please contact IKON PASS via email at [email protected] or by phone at 1-888-365-IKON.
Download the mobile app to access information at any time: https://www.ikonpass.com/en/app